Impeccable customer service from the AGO team! I needed to amend my order and that was completed promptly without any hassle. The next day delivery was smooth and I was kept updated throughout the who... See more
Company replied
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See what reviewers are saying
First experience with AGO was fantastic. Making order online was easy with large range for items that you will usually find at any Asian grocers. Items arrived properly packaged with protection for... See more
Company replied
Delivery is always prompt, great service and excellent communication. If and when there is an issue, they resolve it quickly and are always easy to communicate with. David, particularly, goes above an... See more
Company replied
Being a new mum, I am unable to leave the house for grocery shopping. AGO gave me the option to do it at home and everything delivered very timely the next day. The pricing was pretty much the same as... See more
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Company details
Written by the company
Being proud Asian Australians, we happily shoulder the responsibility of bridging our two cultures by bringing the unique flavours of Asia into Australian homes. With over 3000 products to choose from (many of which can only be found in Asia), you’ll be able to choose a dish which showcases the fresh, bold and comforting flavours of our cuisine with friends and family in no time. We believe that your money and time should be well spent with loved ones, so we strive to offer the lowest prices, best products and an easy shopping experience without any stress. Asian Grocer Online is a labour of love, starting with our family and ending with yours.
Contact info
4.5
Excellent
161 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Asian Grocer Online
Appreciate your feedback. Delighted our service provided fast delivery and convenience. Your satisfaction is our priority. Grateful for your support!
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Received what I ordered in record time!
October 26, 2023
Reply from Asian Grocer Online
Thank you! Your satisfaction is our priority. We appreciate your trust and look forward to serving you again! :)
Great packaging
Great packaging, super professional and always on time. Very friendly and helpful staffs
October 26, 2023
Reply from Asian Grocer Online
Delighted you appreciate our great packaging and professional, on-time service. Our friendly and helpful staff aim to exceed your expectations. We value your support! :)
Reply from Asian Grocer Online
Thanks! We're glad you found it easy to order and experienced quick delivery. Your satisfaction is our goal!
Excellent service and fast delivery
October 25, 2023
Reply from Asian Grocer Online
Thank you! We're delighted you experienced excellent service and fast delivery. Your satisfaction is our priority. Appreciate your positive feedback!
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From my actual purchases
From my actual purchases, good range for an online store and prices very similar to buying in store, fast delivery. We chose free delivery option and actual delivery was just ~5 min different from estimate each time
October 16, 2023
Unprompted review
Reply from Asian Grocer Online
Thanks for your positive feedback! Delighted you found a good range, competitive prices, and experienced fast delivery. Your satisfaction means a lot. We look forward to serving you again!
Delivery on time
Delivery on time, great customer service and the products are fresh and good quality. This is my second time ordering from them and will be ordering again and again😊
October 2, 2023
Reply from Asian Grocer Online
Thank you! Delighted you enjoyed on-time delivery, great service, and fresh, quality products. We appreciate your loyalty!
Delivery on time as promised
Delivery on time as promised, good communication before delivery. Good quality with the ordered items.
September 25, 2023
Reply from Asian Grocer Online
We're pleased to hear your positive feedback. On-time delivery, good communication, and quality items are our priorities. Your satisfaction means a lot!
Reply from Asian Grocer Online
Thank you for the positive review! We're delighted to hear you appreciate our reliable on-time delivery and great products. We appreciate your support!
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High Quality Produce
I'm imressed with the format and user-friendly aspects of your online ordering programme. I’m also delighted with your packaging, in particular the care taken to provide protective wrapping for fragile items. The delivery service is also outstanding; the delivery personnel are polite and friendly. The produce is of high standard with respect to Quality/Quantity and freshness.
October 1, 2023
Reply from Asian Grocer Online
Thank you for your detailed feedback! We're delighted you're impressed with our online ordering, packaging, and delivery service. Your satisfaction is our priority. We appreciate your support!
all good the downside is you don't seem…
all good the downside is you don't seem to have the items we love
October 2, 2023
Reply from Asian Grocer Online
Thank you for your feedback! We appreciate your positive comments. We'll work on expanding our product selection to better meet your preferences. Your input is valuable to us!
Just wish they had everything in stock…
Just wish they had everything in stock when I ordered
September 28, 2023
Reply from Asian Grocer Online
Thank you for your feedback! We'll work on improving our stock availability to better serve you in the future. Your input is valued!
Very good supply of products
Very good supply of products, easy online ordering and really fast delivery. Thanks.
September 26, 2023
Reply from Asian Grocer Online
Thank you for your positive review! We're thrilled you appreciate our product range, easy online ordering, and fast delivery. Your satisfaction is our goal. Thanks for choosing us!
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Very reliable online shopping for grocery.
Very speedy delivery, very fresh vegetables. Staff provided close assistance via text and phone calls when it is needed.
September 25, 2023
Reply from Asian Grocer Online
Thank you for your wonderful review! We're delighted to hear you experienced speedy delivery, fresh vegetables, and helpful assistance from our staff. Your satisfaction is our priority!
Very happy the product ordered arrived…
Very happy the product ordered arrived quickly, was able to use as soon as I needed. Thank you for your prompt service.
September 24, 2023
Reply from Asian Grocer Online
Thank you for your positive feedback! We're thrilled you received your order quickly and could use it promptly. Your satisfaction is our priority. Thanks for choosing us!
Happy customer
Great product. Great customer service. Quick delivery. With buy again from this company.
September 2, 2023
Reply from Asian Grocer Online
Thank you for the fantastic review! We're delighted you loved our product, experienced great customer service, and appreciated quick delivery. We look forward to serving you again!
Very quick and efficient.
Very quick and efficient.
Received the order the next day.
The man was very nice and friendly.
Couldn't recommend enough.
KS
September 1, 2023
Reply from Asian Grocer Online
Thank you for your wonderful feedback! We're thrilled to hear about your quick and efficient experience, friendly service, and prompt delivery. Your recommendation means a lot!
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Great efficiency and comms
Great efficiency and comms . Delivery was well communicated in steps as to tracking and driver whereabouts and ETA. Very impressed .
August 27, 2023
Reply from Asian Grocer Online
Thank you for your positive feedback! We're thrilled to hear you were impressed with our efficiency, communication, and delivery tracking. Your satisfaction is our priority!
Fast & friendly service
August 26, 2023
Reply from Asian Grocer Online
Thank you for your positive feedback! We're delighted you experienced fast and friendly service. Your satisfaction is our priority. We appreciate your support!
easy and very timely.
September 1, 2023
Reply from Asian Grocer Online
We're thrilled you found our service easy and timely. Your satisfaction is our priority. We appreciate your positive feedback!
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