Excellent service, i ordered my item on line to be delivered to my home address in Scotland. When i received my email confirmation I noticed it was ready for collection the next day at Windsor, I ob... See more
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Review summary
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I’d never heard of Ask Direct, but came across the company when searching for price comparisons online. We had found a tv in Curry’s who claim to price match, and Ask Direct were advertising the price... See more
Very fast and seamless experience with AskDirect I had. Ordered my TV, arrived in less than 2 working days, very professional delivery made, been called in advance by the courier. They have very good... See more
Brilliant company, fast delivery, perfectly packed item at a great price, couldn’t ask for more! I have to admit I was hesitant as I hadn’t heard of them before and the price was so much less than el... See more
Company details
Written by the company
We’re a family-run business with an experienced, friendly team of staff who have been with us for many years. In the twelve years we’ve been trading, we’ve helped many people to pick the right product, from a new TV or cinema to the perfect camera or camcorder for capturing those special moments. We’re not simply an online retailer – we also operate four Sony Centres as well as a multi-brand store. Visiting us will give you the chance to try out and compare products, and our knowledgeable team is always on hand if you need help or advice. We pride ourselves on providing excellent customer service both before and after a sale, so if you have any queries about our services or products please just Ask!
Contact info
31 Palace Gardens, EN2 6SN, Enfield, United Kingdom
- 02073078321
- sales@askdirect.co.uk
- www.askdirect.co.uk
4.7
Excellent
1K reviews
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Hasn’t replied to negative reviews
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Needful tech store on your list. Check them out!
The price and the delivery experience were unbelievable!
September 7, 2026
Product a bit pricey but ticked all the…
Product a bit pricey but ticked all the boxes. It’s worth it. A satisfied customer of the brand and the store.
November 2, 2026
poor customer support when asking for a replacement
I have sent an email twice now due to reciveing the kettle with scratches on the top. I have requested a replacement or refund and not had ant response
November 2, 2026
Very happy with purchase
Very happy with purchase. Kept upto date with delivery at all times. Super speedy.
October 30, 2026
Prompt ordering
Prompt ordering, excellent price and communication. Delivery to schedule of 5 days.
October 28, 2026
Highly Competitive Price and very…
Highly Competitive Price and very Prompt Delivery.
October 28, 2026
Great price Excellent service
I ordered a pair of headphones at 9pm Friday and they arrived just after noon on Sunday, excellent service. The price was close to 20% cheaper than anywhere else for a product only released one month prior, highly satisfied.
October 11, 2026
Unprompted review
Best online price.
I had searched for this Air Frier and this was by far the best price.
The item arrived in undamaged original packaging and so far has been great and easy to use.
October 6, 2026
Ask came up trumps on price and delivery
Was sold a pair of new earphones by Sony UK which were in essence used so returned. A Web search showed Ask to be much cheaper than anyone else, but when I placed the order the price had changed. Emailed Ask to query the increase and got a reply with an offer code for the original reduced price. Deal done and delivered literally the following day.
September 26, 2026
Good price and Quick delivery.
September 21, 2026
Shark handheld vacuum
Although the Shark handheld vacuum I purchased wasn’t quite suitable for my needs and I decided to return it, I have to say the service provided by Ask Direct was excellent.
The whole purchasing experience was straightforward, and when I needed to return the item, the process was incredibly simple and completely hassle-free.
Based on my experience, I’ll definitely look at Ask Direct again when I’m shopping for other products in the future. Their website is easy to use, the service has been very good, and the straightforward returns process gives you real confidence when making a purchase.
I look forward to purchasing from them again in the future. Highly recommended.
September 10, 2026
First time and not the last
First time we have used Ask and definitely will use again order our Sony TV on the Tuesday delivered on the Wednesday. The price was cheaper than anyone, I emailed asking for a VAT receipt to apply for my 5 year guarantee sent it within mins FANTASTIC company
September 15, 2026
I had no issue with navigating this…
I had no issue with navigating this company's site. The order was smooth, the dispatch speedy and delivery was on time. My item was boxed and in perfect condition and I love it.
August 20, 2026
Great prices, great service
Great prices, excellent customer service, plenty of follow ups to ensure that the TV I bought arrived safely.
September 4, 2026
Good value Sony subwoofer with quick…
Good value Sony subwoofer with quick delivery
September 2, 2026
Excellent service
Super-fast postage, item arrived exactly as described. Couldn't be better, A++
September 1, 2026
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