Excellent service, i ordered my item on line to be delivered to my home address in Scotland. When i received my email confirmation I noticed it was ready for collection the next day at Windsor, I ob... See more
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Review summary
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Very fast and seamless experience with AskDirect I had. Ordered my TV, arrived in less than 2 working days, very professional delivery made, been called in advance by the courier. They have very good... See more
Ordered our Sony TV and the whole process was perfect from start to finish. I was kept informed at each stage and received my TV in 2 days. Delivery was by FedEx and was delivered quickly without any... See more
I’d never heard of Ask Direct, but came across the company when searching for price comparisons online. We had found a tv in Curry’s who claim to price match, and Ask Direct were advertising the price... See more
Company details
Written by the company
We’re a family-run business with an experienced, friendly team of staff who have been with us for many years. In the twelve years we’ve been trading, we’ve helped many people to pick the right product, from a new TV or cinema to the perfect camera or camcorder for capturing those special moments. We’re not simply an online retailer – we also operate four Sony Centres as well as a multi-brand store. Visiting us will give you the chance to try out and compare products, and our knowledgeable team is always on hand if you need help or advice. We pride ourselves on providing excellent customer service both before and after a sale, so if you have any queries about our services or products please just Ask!
Contact info
31 Palace Gardens, EN2 6SN, Enfield, United Kingdom
- 02073078321
- sales@askdirect.co.uk
- www.askdirect.co.uk
4.8
Excellent
1K reviews
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Hasn’t replied to negative reviews
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It was great to purchase with ASK
It was great to purchase with ASK. Thanks for the lowest market price.
February 5, 2026
Emailed them with a question
Emailed them with a question which was answered the very next day. Outstanding service. A lot of emails sent to other sippliers normally dont get answered within a week. After the answer which was correct i placed an order and it was delivered to me within 2 days. Great service
January 12, 2026
thank you for everything
thank you for everything, the best site ever, I'm really happy with my experience
January 3, 2026
Great service
Easy to navigate gate order best price I could get at the time delivery quick and on time
December 30, 2025
Was advised delivery would be Monday 5…
Was advised delivery would be Monday 5 January, waited in all day. Email saying delayed until Tuesday. Waited in all day. Received email saying couldn’t deliver. Said delivery would be Wednesday 7 January. Arrived today. 2.5 days waiting at home. Not impressed. Have not checked television yet.
January 2, 2026
Ordered and received same day excellent…
Ordered and received same day excellent service.
December 29, 2025
The ordering process was easy but…
The ordering process was easy, but still awaiting the item. Not arrived on schedule and no indication when it will be delivered. Perhaps Ask Direct are a little too quick asking for a review!!
December 24, 2025
Order didnt come in time (or at all)
Order didnt come in time (or at all). Wasnt notified.
December 10, 2025
On time and as described
December 8, 2025
Advertised 3-5 days delivery for…
Advertised 3-5 days delivery for TV...it turns up the next day! Best service!
December 11, 2025
Ordered a TV for black friday on the…
Ordered a TV for black friday on the 28th November, as of the 9th December it still isn't here and with no idea when it's coming. Unprofessional and dodgy practices such as never receiving a delivery confirmation or timeslot, just a phone call from the company who promised a delivery date that came and went without the TV arriving.
I'm not sure what this company is, but to me it seems very tin pot and unprofessional. They are either incompetent or scammers, and only time will tell which one it is at this point. They offered a discount on the product that was better than their competitors but the cost seems to be an extra payment in sanity.
November 28, 2025
Very good customer service when you call them.
I originally bought headphones through Amazon and DPD messed up the delivery and returned them...i spoke with Pritti at the customer service line and she was super helpful. I bought another pair, she sent them overnight to me via Royal Mail and I received them the next day. Now waiting for my refund of the first pair. DPD were useless. Can't fault the ASK service
December 2, 2025
It did like it said on the tin
November 20, 2025
Easy ordering quickly delivered with…
Easy ordering quickly delivered with no hassle thumbs up from me
November 14, 2025
You sent the wrong item and still…
You sent the wrong item and still haven't sent a replacement 10 days later
November 10, 2025
Excellent service
Excellent service. Prompt delivery and best price available. Product itself a little disappointing but that’s not down to supplier.
November 8, 2025
Quality of product is good 👍
Delivery time is not quick but the product is really good.
Thank you
October 29, 2025
Quick service
November 4, 2025
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