It has been very useful on a couple of occasions when I was dealing with difficult situations, and surprisingly it highlighted aspects of my life that can’t be generalized. So the psychic Guruji felt... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am pleased with the amazing psychics I have communicated with. They're helpful, insightful and accurate. The best part is I have someone to turn to in times of trouble for guidance in navigating com... See more
Company replied
Accurate, the readings/messages Teale was able to provide to me were accurate and she gave me more clarity than I could have expected! Response time was quick as well. I applied what she told me and i... See more
Company replied
Everyone one I spoke with has been so nice, and extremely accurate. I would absolutely recommend Nebula and their team for peace and clarity. It has brought me so much peace.
Company replied
Company details
- #5 of 9 best companies in Psychic
- #6 of 9 best companies in Astrologer
- #6 of 9 best companies in Fortune Telling Service
- #3 of 4 best companies in Spiritist Center
Written by the company
If you are searching for something real in a digital world, Nebula: Spiritual Guidance Space is here for you. We are your personal space for grounded wisdom, designed to help you foster genuine connection — in life, love, and within yourself. Meeting you where you are, whether you need a daily ritual to find focus or a deep conversation with a trusted advisor to navigate a big change, our tools adapt to fit your life naturally. Instead of one-size-fits-all advice, we provide a meaningful, evolving toolkit that supports every step of your inner growth. We invite you to read our Nebula reviews to see how millions of people use this space to find clarity and confidence. We are here to help you find your own path to self-discovery. If you need any help, please try to find the answer in our Help Center https://help.answers-365.com/hc/en-us, or please contact our Support Team at support-trustpilot@asknebula.com
Contact info
United States
- nebula.support@nebulahoroscope.com
- asknebula.com
4.2
Great
16K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Nebula
Hi Kiya,
Thank you so much for sharing your kind words with us.
We’re truly happy to hear that you’re enjoying your experience and that the people you’ve connected with have been so sweet and supportive.
Creating a warm and welcoming space is something we care deeply
about, so your feedback really means a lot to our team.
If you ever have any questions or need support, please feel free to reach out anytime at support-trustpilot@asknebula.com.
Grateful to share this path with you,
Nebula
Reply from Nebula
Hi Venesa !
Thank you so much for sharing your experience with us.
We’re truly happy to hear that Nebula has brought you peace of mind — that’s one of the most meaningful things we could hope for.
Your kind words mean a lot to our team, and we’re grateful to be part of your journey.
If you ever have any questions or need support, please feel free to reach out anytime at support-trustpilot@asknebula.com
Allow yourself to simply be,
Nebula
Feedback…
I like the fact that you can easily sign up for a trial period, but it is extremely difficult to cancel your subscription! It shouldn't be that difficult in today's economic climate that we live in. Thank you.
May 7, 2026
Reply from Nebula
Hi there,
Thank you for taking the time to share your feedback with us.
We’re glad to hear that the sign-up process felt easy, but we’re sorry that the cancellation experience felt frustrating and more difficult than expected.
We truly understand your concerns, especially given the importance of flexibility and transparency today. Your feedback is valuable to us, and we will absolutely take this into consideration as we continue working to improve the overall user experience.
If you’d like any assistance or have additional questions, please feel free to reach out to us anytime at support-trustpilot@asknebula.com
Holding space for your journey,
Nebula
Reply from Nebula
Hi Jazz,
Thank you for your feedback! We’re delighted to know you appreciated the straightforward and honest approach from our advisors.
If there’s a moment or message that especially stood out, we’d love to hear more about it. Should you ever need support or have questions, feel free to reach out at support-trustpilot@asknebula.com.
Grateful to share this path with you,
Nebula
Reply from Nebula
Hi Jessica,
We appreciate your review and are glad you found the experience and our advisors positive. If you remember a reading that made things feel especially welcoming or insightful, feel free to share your story.
Should any questions come up or if you want to dive deeper, just reach out at support-trustpilot@asknebula.com.
Enjoy your journey,
Nebula
Reply from Nebula
Hi there,
Thanks for your honest feedback! We hope Nebula continues to be a helpful tool as you explore it further.
If you have questions or find something especially valuable along the way, you’re welcome to let us know at support-trustpilot@asknebula.com. We’re here if you need guidance or just want to share your journey.
Keep growing at your pace,
Nebula
The app is helpful in ways to help…
The app is helpful in ways to help figure yourself out spiritually
May 7, 2026
Reply from Nebula
Hi John,
Thank you for sharing your experience! We’re truly glad to know Nebula has helped you on your spiritual journey and offered guidance for self-understanding.
If there’s any particular insight or reading that made an impact, we’d love to hear about it. If any questions arise or you ever need help with anything, let us know at support-trustpilot@asknebula.com.
Let your own light guide you,
Nebula
Not Accurate, Not Transparent, and Not Worth It
Unfortunately, not one answer I received was accurate. Every response was vague, misleading, or simply wrong, and trying to make decisions based on those answers only created more confusion and wasted time. That alone makes it impossible to give a positive rating.
The credit issue added even more frustration. I did the math myself, and there was no way their numbers were accurate. The promotion originally stated: “Promo still on — Get 50% more credits for free.” After I submitted my complaint with clear documentation, the promo suddenly changed to 30%, which raised even more concerns about transparency.
I contacted support through both chat and email, provided all the evidence, and still received no real assistance. The next day, the case was simply marked as closed.
The issue was never addressed, nothing was corrected, and I am still dealing with the same unresolved problem.
People should double-check the math and verify everything with support before buying credits, because what I received did not match what was advertised.
At this point, it’s not worth the money, the time, or the frustration. Instead of clarity, I’m left more confused, drained, and still without a resolution.
- FOR YOUR REVIEW -
The offers I was told I would receive and never did,
• “promo is still on – get 50% more credits for free” (this was on the screen when I bought the package)
• “a special bonus is waiting for you” • “we’ve added +25% free credits to your account, so you can continue your chat and go deeper with your psychic” (this was the 25% message they sent after)
• “a new energy flow surrounds you” • “you’ve moved into a higher energy tier – a sign of progress on your spiritual path” • “to honor this, +30% bonus for your next session awaits you” (this was the 30% message that showed up later)
My Response to Nebula’s Reply
Date: May 7, 2026
Nebula’s public reply does not match the sequence of events I experienced. I contacted support multiple times and provided all information requested. I did not receive clarification or a resolution, and the case was marked as closed the following day.
The following points from my original review were not addressed in their reply:
The answers I received from readers were not accurate.
The information provided to me was inconsistent.
The promotion displayed at the time of purchase showed 50% additional credits. After I submitted documentation regarding this, the promotion displayed on the platform changed to 30%.
I received messages indicating I would receive multiple bonus amounts — 50%, 25%, and 30% — but these amounts were not applied to my account.
The credits added to my account did not match the promotion, the follow‑up messages, or the email communication.
Nebula’s public reply gives the impression that support actions were taken, but that does not reflect the interactions I had. My messages were not addressed directly, and the issues I documented remain unresolved.
I am sharing this to provide an accurate account of my experience for future users.
April 29, 2026
Reply from Nebula
Hi Rain,
Thank you for your detailed and honest review. We hear your frustration and genuinely regret that you felt misled and unsupported — every user deserves clear answers, straightforward math, and transparency, especially when making decisions.
Please know we are in touch regarding your case and want to do everything we can to help resolve your concerns. Your experience matters, and we are committed to learning from it and making Nebula better for everyone. If you have updates or further documentation, please connect with us at support-trustpilot@asknebula.com.
Holding space for your journey,
Nebula
Great customer service
Great customer service. Forgot my subscription till it came out of my account. Contacted them to cancel as I no longer use it and had my refund processed within 1/2 an hour. Fantastic!
May 7, 2026
Reply from Nebula
Hi Melissa,
Thank you for taking the time to share your experience. We’re so glad our team could act quickly and process your refund without hassle. Your feedback highlights how important it is to feel supported and respected — even when plans change.
If you ever need help again or want to share more, we’re always here at support-trustpilot@asknebula.com.
With gratitude for your journey,
Nebula
Unapproved Charges
I recieved unapproved charges to my account that were automatically withdrawn. I had already told them onced i wanted to cancel everything but seems like it wasn’t done. Thought this link was just a free facebook thing, charges not obvious.
May 7, 2026
Unprompted review
Reply from Nebula
Hi Duke,
Thank you for sharing your concern. Unfortunately, without your email address we’re unable to reach out directly to assist further.
We encourage you to contact us at support-trustpilot@asknebula.com so we can look into your account, clarify anything that’s unclear, and ensure cancellation is fully processed for you. Your peace of mind truly matters to us.
Let your path feel clear and calm,
Nebula
The reader was straight to the point
The reader was straight to the point. I got the answers I wanted.
May 7, 2026
Reply from Nebula
Hi Lakesha,
It’s wonderful to know your reader respected your time and got straight to the answers you were seeking. Having questions resolved so directly can be such a relief.
If you ever want to dive deeper or talk about your next steps, you’re always welcome at support-trustpilot@asknebula.com.
Every small insight is a step forward,
Nebula
It’s very fast response and direct
May 7, 2026
Reply from Nebula
Hi Zauri,
We really appreciate you noting the quick and straightforward responses! It’s great to hear that direct guidance helped you move forward with confidence.
If you’d like to share a specific moment that stood out, or ever need further guidance, we’re just an email away at support-trustpilot@asknebula.com.
Trust the strength within you,
Nebula
Reply from Nebula
Hi there,
Thank you so much for sharing your experience! We’re glad you found the responses quick, empathetic, and thorough. If a certain conversation brought you new clarity or comfort, we’d love to hear more.
If you ever need anything else, just connect with us at support-trustpilot@asknebula.com.
With gratitude for your journey,
Nebula
Reply from Nebula
Hi Rakael,
We hear your concern about credit use, and it’s a valid one — nobody wants the flow of a good reading interrupted by limitations. If you have specific feedback about how the credits are structured or wish things were different, your suggestions are always welcome at support-trustpilot@asknebula.com.
We’re here to listen and make things smoother wherever possible.
Trust the strength within you,
Nebula
Accurate, Kind, and Peace
Everyone one I spoke with has been so nice, and extremely accurate. I would absolutely recommend Nebula and their team for peace and clarity. It has brought me so much peace.
May 7, 2026
Reply from Nebula
Hi there,
Your feedback fills us with gratitude. Helping you find peace and clarity is at the heart of what we do, and knowing our team made a real impact means so much.
If you ever want to reflect further or offer ideas for what would make Nebula even more comforting, don’t hesitate to write us at support-trustpilot@asknebula.com.
Allow yourself to simply be,
Nebula
Reassurance and simpathy
May 7, 2026
Reply from Nebula
Hi Rui,
It’s wonderful to know you felt real reassurance and empathy along the way. Those moments of warmth and understanding are exactly what we hope to provide.
If another conversation stands out as especially caring or supportive, your story could inspire others — feel free to share it at support-trustpilot@asknebula.com.
Holding space for your journey,
Nebula
Reply from Nebula
Hi there,
We hear you — it sounds like the quality of the readers is something you do appreciate, but the pacing of the responses hasn’t always felt ideal for you. When replies feel longer than expected, it can definitely affect the overall flow of the experience, even if the insights themselves are good.
Thank you for sharing this honestly — feedback like yours helps us understand where the experience can feel inconsistent. If you ever want to discuss your sessions or need support, you can reach us at support-trustpilot@asknebula.com.
Grateful to share this path with you,
Nebula Team
Pricey
The psychics seem ok, but it’s annoying to only chat a minute with the psychic and then I have to pay again. I went through almost $40 just for about 4 mins. It makes me feel used and doesn’t make me want to come back. I can pay $40 for an in-person psychic and get 15 to 30 mins of readings. The platform should allow 3 mins free up front with no gimmicks. Think Vegas think gambling… even slot machines will give a little just before they take all your money.
May 7, 2026
Reply from Nebula
Hello there,
We hear your frustration here, especially around how quickly the session time went and how that affected your sense of value. When you’re trying to get clarity and the time feels limited or costly, it can easily turn into a disappointing experience rather than a helpful one.
Thank you for taking the time to explain this in detail — feedback like yours is really important. If you’d like support reviewing your charges or understanding the structure of sessions better, we’re here for you at support-trustpilot@asknebula.com.
Let your path feel clear and calm,
Nebula Team
I'm not too sure wat it was about this…
I'm not too sure wat it was about this site...but I was thinking of deleting this site n I can't...I've been very excited to see my sketch but it never happened
May 7, 2026
Reply from Nebula
Hi Martha,
It sounds like your experience left you feeling a bit unsure and disappointed, especially with not receiving what you were expecting and then running into difficulty managing the account. We can understand how that would feel frustrating, particularly when you were actually looking forward to your sketch.
Thank you for sharing this — even mixed experiences like yours are important for us to hear. If you’d like help with deleting your account or checking what happened with your sketch, you can reach us anytime at support-trustpilot@asknebula.com.
Trust in the journey,
Nebula Team
Save your money, they don’t deliver, want $$$
Well I saw the advertisement and thought I would give it a try. It said 7 day free trial. The title said see your future mate for a specia pri, I said for a buck I will try it.
I got on and went right to terms and conditions, for secret stuff these sites like to get ya for. Looked ok. I put my info in and didn’t get a pic, they kept sending me profiles of all the psychos there and other things to find out as in future, money, life length. I didn’t hit any buttons. So I’m trying to find the pic, then I found your pic will be ready in 8 days just when free trial ends. So I was looking for the cancel my subscription. That was impossible. So next day I checked the bank account and was charged $1 and $13.49. So I called and a lady that did not speak good English, and tried telling her the saga, and while talking to me I hear a wind sound, like you get standing outside on a windy day. I asked her if she was in a car, no answer. So trying to tell her the problem she is not writing any info down cause she’s driving I guess, asked me the same questions 10 times. Then I heard a car go into park and the ding, ding you hear when you open a car door and jingling of keys. Then she says I can’t get my money back cause I signed up for it. Nope didn’t sign for anything. Finally she says well I will send this to her boss to look at it but I can can tell you if you stay I can give you a deal for this and this and I said I just want my money back. She said I can assure you, you won’t get it all back but it’s up to my boss. I said no I won’t accept that but I will give them till tomrw to call me. Of course no call but in my bank acct it says they returned $9.15. I’m still trying to get it back. So don’t fall for their false headings on their site!
May 3, 2026
Reply from Nebula
Hello Debbie,
We're really sorry you had such a frustrating and stressful experience, especially because it sounds like you went in expecting a simple trial and instead felt misled, confused about the charges, and then left dealing with an unclear support situation on top of that.
We also want to acknowledge how difficult it must have been to try to resolve everything while not feeling like you were getting clear answers or proper attention to what you were explaining. From what you described, the biggest issue here is the lack of transparency and the difficulty you experienced trying to cancel and understand the charges, and we can absolutely see why that would make you lose trust in the process.
Thank you for taking the time to lay all of this out in detail. Feedback like this is taken seriously. If you’re still trying to resolve this, I would strongly encourage you to contact support again at support-trustpilot@asknebula.com directly so it can be properly reviewed by our team.
Let your path feel clear and calm,
Nebula Team
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