Ask Rose Reviews 

4,877
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 4,842 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the online forms and website to be very user-friendly and straightforward, making the process of filling in information quick and easy. Many appreciated the clear instructions and well-structured questions, which simplified what could otherwise be a daunting task, even for those less familiar with online processes. The overall service was described as efficient, with people noting the accessibility of the forms and the ease of navigation. However, some customers expressed concerns regarding the claim process itself, particularly about the company's fee structure and the lack of visible successful claim reviews. A few people also encountered technical issues, such as difficulties with signing on smaller devices or system glitches preventing claim completion, and some were wary about providing extensive personal information.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the forms and instructions... See more

Website

Clients share positive opinions on the website, with many reviewers finding the online forms easy to navigate... See more

Instructions

Customers had positive experiences with instructions, finding them very clear and easy to follow, which... See more

Claim

Consumers find the claim process to be ambiguous, with some reporting difficulty navigating mobile platforms... See more

Service

Reviewers highlight positive aspects of service, noting that the company is very good and provides great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fairly easy to fill in the blank on the insurance numbers for myself and my husband, and our son’s names and dates of birth. But I I’m partial sighted since I had a stroke in August 2019 & found it a... See more

Company replied

Rated 5 out of 5 stars

The Ask Rose was pretty straight forward to complete, I just hope I've been accurate in all the questions. The instructions were easy to follow, hence I completed it in record time.

Company replied

Rated 5 out of 5 stars

The form was easy to complete, just needed to find NI number, bit all other info needed was easily accessible. Very straightforward to understand.

Company replied

Rated 5 out of 5 stars

I found the whole process very easy and fast. The questions were clear and to the point, I was pleasantly surprised. I don't usually fill out forms these days as they can be longwinded and I have Art... See more

Company replied


Company details

  1. Tax Consultant

Written by the company

Ask Rose is a trusted, HMRC authorised agent, dedicated to helping individuals check and correct their State Pension records. We specialise in Home Responsibilities Protection (HRP) claims, ensuring that years spent caring for children or dependents are fully recognised in your National Insurance record. Our service is simple, clear, and designed to support you every step of the way. We operate on a no-win, no-fee basis, ensuring transparency and peace of mind. With Ask Rose, you get expert guidance, a secure claims process, and the confidence that your entitlement is being handled correctly. Our goal is to help you receive the pension you have earned, without the stress of navigating complex government forms alone.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,877)

4,873 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy to follow

Quick and easy to follow
Straighforward questions

June 24, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

The questions were straightforward

The questions were straightforward. I am now waiting to see if I qualify.

June 24, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Anne,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

So easy to do

So easy to do, even if not entitled worth the couple of minutes it took to do

June 23, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Joy,
Thank you so much for your kind feedback.
We are really pleased you found the process straightforward and helpful. We appreciate you taking the time to share your experience.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

I found the information you asked for…

I found the information you asked for was easy to understand and easy to apply

June 23, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi James,
We truly appreciate your positive feedback. Helping people feel confident and informed throughout the process is very important to us.
-The Ask Rose Team 🌹

Rated 3 out of 5 stars

This setup was spam IMO.

I was not sure of all the exact details, not having all documents to hand. But the system did not allow me to say I didn't know. So I filled in one or two answers with guesses. But that made me feel uncomfortable as if I had lied. Other than that, the form was easy to physically fill in.

Update. I had not realised that this was spam. I have cancelled. Note they charge you £200 for cancelling after the 14-day cooling off period. I have no doubt that more fees will apply in due course, if you don't cancel.

June 23, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Linda,

Thank you for your feedback.

Where possible, it's always best to complete the application when you have the relevant information or documents to hand, rather than guessing.

The information requested is used to assess eligibility and help locate the correct records, so accuracy is important.

We are sorry to hear that you've come away with the impression that this is spam or a scam. We are a legitimate company, an authorised HMRC agent, and our service is designed to help people navigate what can often be a complex claims process.

Our fees, terms and conditions, and cancellation rights are clearly explained before any claim is submitted.

With regard to cancellation, any applicable fees are set out in the terms and conditions that customers review and agree to before proceeding.

We believe it's important that customers have all of the information they need to make an informed decision about whether our service is right for them.

We're pleased to hear that you found the form itself easy to complete and appreciate you taking the time to share your experience.

-The Ask Rose Team

Rated 5 out of 5 stars

Very good and quite easy

June 23, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Ann,
Thank you for your feedback.
We’re carrying out the necessary checks and will update you as soon as we hear anything.
- The Ask Rose Team 🌹

Rated 5 out of 5 stars

Clear, simple & quick.

Very quick & easy to use. Clear about the information needed.

June 23, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Ann,
Thank you for your kind words. It is wonderful to hear that you found everything clear and easy to complete.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

An amazing app

An amazing app . Hope it works for me

June 23, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Heather,
We are really grateful for your feedback. Our goal is always to keep things straightforward and supportive.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

No problems

No problems, hopefully. Found all the information.

June 23, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Janice,
Thank you for taking the time to leave such a positive review. We are glad the process met your expectations.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

So easy to use fingers crossed i get…

So easy to use fingers crossed i get rhe rebate

June 23, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Christine,
Thank you for your lovely comments. It means a lot to know you found everything easy to follow and supportive.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Quick and easy

June 22, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Donna,
Thank you for your feedback.
We’re pleased to hear you found it easy to fill in the details.
- The Ask Rose Team 🌹

Rated 5 out of 5 stars

Super easy to fill in the online form

Super easy to fill in the online form . Fingers crossed 🤞 for a bit extra money as my poor old car is 20 years old now. So a newer one would be great .

June 22, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi there,
Thank you for your feedback.
Many people weren’t aware of this, so it’s always worth checking.
- The Ask Rose Team 🌹

Rated 5 out of 5 stars

Quick and easy to use

Quick and easy to use

June 22, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Patrick,
Thank you for the feedback.
If you have any queries along the way, please do no hesitate to reach out to us.
- The Ask Rose Team 🌹

Rated 5 out of 5 stars

Easy to follow instructions

Easy to follow instructions

June 22, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Heather,
We are delighted you had a positive experience with us.
Making the process clear and stress-free is exactly what we aim for. Thank you for your review.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Ask Rose

Website easy to use, Clear info requests. Gave estimate of potential claim. Confident to recommend to other users.

June 22, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Elaine,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Very easy to complete

Very easy to complete. Fingers crossed for a good outcome

June 22, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Gillian,
Thank you for your review.
We’re pleased to hear everything went smoothly.
- The Ask Rose Team 🌹

Rated 5 out of 5 stars

Think it is very worthwhile.

Wasn't too sure if this was a good idea ? But yes it was fast easy & quick to hear if I was suitable for it .recommended .

June 22, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Sherry,
Thank you for the review. We’re glad you found the process easy to complete. Your details will now be reviewed and we’ll keep you informed as things move forward.
- The Ask Rose Team 🌹

Rated 5 out of 5 stars

Quick and easy.

Quick and easy.

June 22, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Anne,
Thank you for the feedback.
If you have any queries along the way, please do no hesitate to reach out to us.
- The Ask Rose Team 🌹

Rated 3 out of 5 stars

As I have hand tremors signing was more…

As I have hand tremors signing was more than difficult as Í do not have an i phone only a Nokia.

June 22, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Mrs Gabe- Jenkins,

Thank you for your review.

We're sorry to hear that signing the claim was difficult.

We appreciate that not everyone has access to a smartphone or touchscreen device, and conditions such as hand tremors can make electronic signatures particularly challenging.

If you're experiencing difficulties completing the process, please contact our support team, who will be happy to discuss the options available and help you find a suitable way forward.

Thank you for taking the time to share your experience.

-The Ask Rose Team

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