OneMain MyMoney Reviews 2,479

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 450 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and the positive impact on their finances, often saving significant amounts on various bills. People consistently praise the staff for their professionalism, knowledge, and effective negotiation skills, making the process effortless and beneficial. The value for money is a recurring positive theme, with many consumers expressing satisfaction with the substantial savings achieved. However, some people were dissatisfied with specific interactions, mentioning issues with communication regarding availability for calls or feeling that their representative was not fully engaged in the negotiation process.

What people talk about most

Price

Users describe positive interactions with price, frequently highlighting significant savings on various... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and ease of use. Many... See more

Staff

People report positive experiences with staff. Many customers praise the helpfulness and professionalism of... See more

Value for money

Consumers find great value for money, with many reporting significant savings on various bills. Reviewers... See more

Customer service

Reviewers mention positive feedback about customer service. Customers frequently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trim by OneMain made saving money effortless. They reviewed my account and successfully lowered my phone bill without me having to spend hours on the phone. The process was simple, stress-free, and th... See more

Company replied

Rated 5 out of 5 stars

Philip was phenomenal! He brought up several valid points to tne Verizon rep amd was able To lower my cell phone bill significantly! He was awesome and I’m so grateful for this program.

Company replied

Rated 5 out of 5 stars

I submitted my bill and the next day the had things ready to negotiate! They were able to get my bill lowered and my internet speed increased over the next 12 months saving over $100 for the year. It... See more

Company replied

Rated 5 out of 5 stars

Love Trim's budgeting tools. Eye opening, seeing where I spend money. Had doubts as to how the bill negotiation would go, so I tried one... $597 saved over next 12mos and somehow I ended up with a... See more

Company replied


Company details

  1. #68 of 181 best companies in Alternative Financial Service
  2. #118 of 250 best companies in Non-Bank Financial Service

Written by the company

OneMain MyMoney is a free, personalized dashboard within the mobile app that helps you track your spending, lower your bills and plan ahead with confidence


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

need to be able to assist without…

need to be able to assist without having me on the phone. i gave the information needed to access my accounts due to me being at work in a hospital and can not immediately stop helping patients to answer the phone and risk hipaa violations.

March 22, 2026
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Reply from OneMain MyMoney

Thank you for sharing your experience, Rebecca, and we're really sorry to hear that the process felt frustrating and inconvenient for you. We certainly don’t want anyone to feel pressured to gather information while they’re busy working and the risk of HIPAA violations. That said, we understand your point in the process, and your feedback is very helpful. We’ll be sure to share this with our team so we can improve how we communicate with our users upfront and make the experience smoother for our customers.

Rated 3 out of 5 stars

Didn’t save any money

Didn’t save any money. Just a little credit towards bill.

March 29, 2026
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Reply from OneMain MyMoney

Hi Tom, thank you for your feedback! We're sorry we couldn't find monthly savings on your bill. No worries, Bill Negotiation is an ongoing feature so we will surely try again once we find an opportunity to help you save money.

Rated 5 out of 5 stars

Trim is fantastic!

Trim was able to save me money on my monthly cable TV/internet bill without any changes to my level of service. I barely had to do anything at all to assist in the process. I'm very satisfied. Thank you Trim!!

March 28, 2026
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Reply from OneMain MyMoney

Thank you so much, Sheryl! We're glad to know that our effort in making things easy for you pays off. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for using Trim by OneMain!

Rated 2 out of 5 stars

Edan was great

Edan was great. I liked him a lot.
But we didn’t end up saving any money on the bill despite the claim otherwise.

March 28, 2026
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Reply from OneMain MyMoney

Hi Michael, thank you for your feedback! We're sorry we couldn't find monthly savings on your bill. No worries, Bill Negotiation is an ongoing feature so we will surely try again once we find an opportunity to help you save money.

Rated 5 out of 5 stars

Roxette was awesome!

Roxette was awesome!! Flexible with my schedule. Friendly and really worked to save me the most!! Saved me over $240 a year on my cell phone bill!!!

March 26, 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Carrie! We're glad to know that our negotiation service made a difference. We look forward to more savings that we'll help you with in the future. Thanks for using Trim by OneMain!

Rated 5 out of 5 stars

Process was effortless and successful

Process was effortless and successful. They achieved for me what I've attempted numerous times in the last few years. Thank you, Trim!!

March 26, 2026
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Reply from OneMain MyMoney

Thank you so much, Adam! We're glad to know that our effort in making things easy for you pays off. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for using Trim by OneMain!

Rated 5 out of 5 stars

Roxette with Trim made saving money…

Roxette with Trim made saving money easy and convenient! No phone call necessary, just a few texts back and forth and now I’m saving $120 a year thanks to Trim.

March 26, 2026
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Reply from OneMain MyMoney

Thank you so much, Kristina! We're glad to know that our effort in making things easy for you pays off. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for using Trim by OneMain!

Rated 5 out of 5 stars

Did a great job

Did a great job. Only had to verify account and Cryshell did the rest.

March 26, 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Stephanie! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

Saved me almost $400!!

So easy, and the people were amazing! They saved me almost $400 off my internet bill!!

March 18, 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Beverly! We're glad to know that our negotiation service made a difference. We look forward to more savings that we'll help you with in the future. Thanks for using Trim by OneMain!

Rated 3 out of 5 stars

The agent was able to lower my bill

The agent was able to lower my bill, and that was really helpful.

March 18, 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Camela! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

Amazing work got me a great deal

Amazing work got me a great deal

March 22, 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Lupe! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

Lowered my bill

Lowered my bill

March 13, 2026
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Reply from OneMain MyMoney

We're so glad to hear this! Thank you for leaving us this wonderful review!

Rated 5 out of 5 stars

I love this service

I love this service! I am so happy to save money, and NO one has time to sit on the phone negotiating what feels fair, but Trim handles that for you!

March 12, 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Mandy! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

Amazing program which saved me a ton of…

Amazing program which saved me a ton of money. I will happily use again. They helped me get my internet bill cut down a third of what I was originally paying and got my phone bill lowered while at it. Will highly recommend this company.

March 11, 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Josh, and we really appreciate your recommendation! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

Amazingly patient agent

Amazingly patient agent. Mobiles agents were very aggressive and unwilling to make changes to the account to lower the bill. Took the Trim agent 2 days but she was able to complete everything flawlessly

March 18, 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Denise! We're glad to know that our negotiation service made a difference. We look forward to more savings that we'll help you with in the future. Thanks for using Trim by OneMain!

Rated 5 out of 5 stars

I am very happy

I am very happy with how fast they got my account down some for me.

March 11, 2026
OneMain MyMoney logo

Reply from OneMain MyMoney

Thank you so much for your feedback, Heather! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

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