Went to the trafford store and enquired about expiry date on card...told i had until 2020 And nothing to worry out... False information given...when i went to use card this weekend turned out it h... See more
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I was a bit hesitant looking at other reviews, but Aspecto were the only business selling the Barbour Duke Jacket in the colour I wanted (Bark), so I ordered online, using my credit card. I needn't ha... See more
Ordered Barbour jackets for daughters which I could not find anywhere. Visited Aspecto in Trafford Centre who were really helpful and suggested online. Ordered both jackets separately as one dau... See more
Bought a parka for my son who's at Edinburgh Uni, living in one of, if not the, biggest halls of residence. I wanted to send it directly to him, both for speed and to save on double carriage. NOT PO... See more
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3.0
Average
357 reviews
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Very quick and good service but would expect that for £5 delivery cost.
January 6, 2012
Unprompted review
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P+P to much...
The only thing that disappointed me was paying £6 p+p I live in Manchester too....
I bought one item on the thursday and didn't receive it till the Tuesday I understand that the Monday was a bank holiday. But on the same nite I ordered from the official Fred perry website the same nite order 3 items and paid NO p+p and that came from Maidstone and I received it before yours.. So i was a bit unhappy with that... But that's my only gripe..
Happy new year...
January 6, 2012
Unprompted review
Reply from Aspecto
Hi Richard
Thank you for your review on Trustpilot. Your order was placed on 29/12/11 at 2110hrs and we shipped the goods on 30/12/11 within 24hrs but we do advise that our courier only works Monday-Friday and not on Bank Holidays so we did meet the delivery window specified if you received the goods on Tuesday.
With regards to carriage costs we have to use a signed for courier service for the payment provider's indemnity and that is currently Parcelforce. We charge a flat £6 rate whether you live in the Highlands/Islands or Northern Ireland and are struggling to get a better service from other suppliers and many will only return goods to their nearest depot which can mean long return trips to collect from them..
We were operating with free carriage on orders over a certain value pre Christmas but at this time of year we are already discounting heavily on sale items and can't apply free carriage on sale goods so we are caught between a bit of a rock and a hard place on this one but thank you for your feedback.
Really Sorry
Customer Services
advice was poor
bought sorel cheyanne boots size 10 as advised by the shop they fitted to size. i couldn't even stand up they fitted soo small. had to return.
January 6, 2012
Unprompted review
Reply from Aspecto
Hi
Thank you for your feedback but I am struggling to understand as our website shows the size scale in for these boots in UK/European and US sizes (UK 10,European 44, US size 10.5) We have sold a large number of these boots online and had no comments either from the bricks and mortar stores or our online custoimers that there is an issue with the sizing until we received your review.
We haven't received the goods back into stock as yet and I am sorry you are unhappy with the service received
Regards
Customer Services
Fantastic service and product.
Very prompt delivery and as always amazing boots.
January 6, 2012
Unprompted review
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Cool gear; exemplary service.
Cheers Guys. Once again high quality menswear supplied in double quick time! Thanks a million.
January 6, 2012
Unprompted review
Excellent Item and Service from Aspecto
Lovely Boots and super fast delivery from Aspecto. Highly recommended.
January 5, 2012
Unprompted review
Fantastic, ordred at 3pm delivered next morning at 9am
Would definately order from these again ordered day before new years eve and got the next morning.
January 5, 2012
Unprompted review
Fantastic service!
My jacket came on time, and was exactly as described. I ordered it after I ordered some clothes from other retailers and aspecto delivered my jacket first, talk about quick! Really happy with my jacket, will definitely be visiting the site again!
January 5, 2012
Unprompted review
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Great service,faultless!!
Everything was so easy!Ordered 2 items and received an email immediately explaining that 1 of the items was out of stock.Remaining item was delivered the following day!No complaints!!!
January 5, 2012
Unprompted review
Almost good indeed
The clerks are really patient to slove problems when you have one. And the goods is basically fine although there is flaw.
January 5, 2012
Unprompted review
tracked delivery + bargain priced Uggs= happy customer
I purchased Uggs as a gift for the girlfriend and was impressed with the competitive prices. What was particularly good was the communication regarding delivery. Email sent with tracking number and easily tracked using your mobile to communicate with delivery company Parcelforce,something usually made quite difficult but not here! Will deffo purchase from here again.
January 5, 2012
Unprompted review
Brilliant Service!!!!
Easy to set up account , got the jacket I wanted and it was lovely, came within 48hrs even though it was the week before christmas. Couldn't be happier!!
January 5, 2012
Unprompted review
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excellent service, would highly recommend.
My daughter wanted a black size 10 Polarquilt barbour jacket for christmas, they had none left in the barbour factory at south shields so I looked online and found one on Aspecto Clothing, I ordered it on 15th December and received it well in time for christmas. A very trustworthy company.
January 4, 2012
Unprompted review
Fantastic service 10 out of 10 xx
Super fast postage took 3 days from the day I orderd my boots to get them, was very happy thank you xxx
January 4, 2012
Unprompted review
First class service
from ordering to receiving my purchase took three days. This was exceptional over the busy Christmas period
January 4, 2012
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Very Efficient
Great Service and Great Delivery
Product was in excellent condition on arrival
will use again
January 4, 2012
Unprompted review
Lovely stuff. Not my words Michael, the words of Shakin' Stevens
easy to use site, tidy selection, good prices, fast delivery, can't fault 'em
January 3, 2012
Unprompted review
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