Aspen Financial Direct Reviews 

2,172
•
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

2 strikes Credit Report, More info needed,1st loan approved, no additional Info needed, made payments thru COVD-19, paid on time, paid off to Term, Now I need another loan, not so EASY this time, the... See more

Company replied

Rated 2 out of 5 stars

Fast money but high interest rate 5 dollars every day you do not pay them back even if you are set up to make payments bi weekly when your checks actually come It is so stressful to know that u think... See more

Company replied

Rated 5 out of 5 stars

I chose Aspen to work with me on a personal loan because of my pre-approval status and knowing ahead of time what my monthly payments would be. This helped me with existing financial planning and the... See more

Company replied

Rated 5 out of 5 stars

I was in need of funds to consolidate some debt. I received an offer through the mail from Aspen Financial. I completed an easy online application, sent them my pay stub and photo I.D. Within the nex... See more

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3.6

Average

TrustScore 3.5 out of 5

2K reviews

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3.6

All reviews

(2,172)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was able to apply with little effort…

I was able to apply with little effort and was approved. thank you for helping me

February 9, 2020
Unprompted review
Aspen Financial Direct logo

Reply from Aspen Financial Direct

Thank you for choosing Aspen Financial Direct for your borrowing needs! We're so glad to hear you had a positive experience. Please let us know if there's anything we can do to assist you in the future.

Thanks,
Your Aspen Financial Direct Team

Rated 5 out of 5 stars

So far Aspen has been a good company

So far Aspen has been a good company. My payments are layed out evenly & are affordable.

February 9, 2020
Unprompted review
Aspen Financial Direct logo

Reply from Aspen Financial Direct

Welcome to Aspen Financial Direct! We're so happy to hear we were able to help you in your time of need and we appreciate you sharing your feedback with others. Please let us know how we can assist you in the future.

Thank you!
Your Aspen Financial Direct Team

Rated 5 out of 5 stars

Easy Process

The process was fast and easy. The customer service was great about keeping me up updated with my loan as well. Will highly recommend to others who are in need of a loan. 😊

February 9, 2020
Unprompted review
Aspen Financial Direct logo

Reply from Aspen Financial Direct

Welcome to Aspen Financial Direct! We're so happy to hear we were able to help you in your time of need and we appreciate you sharing your feedback with others. Please let us know how we can assist you in the future.

Thank you!
Your Aspen Financial Direct Team

Rated 5 out of 5 stars

Easy as pie with a great rate.

February 8, 2020
Unprompted review
Aspen Financial Direct logo

Reply from Aspen Financial Direct

Thank you for choosing Aspen Financial Direct for your borrowing needs! We're so glad to hear you had a positive experience. Please let us know if there's anything we can do to assist you in the future.

Thanks,
Your Aspen Financial Direct Team

Rated 5 out of 5 stars

Quick and convenient

February 8, 2020
Unprompted review
Aspen Financial Direct logo

Reply from Aspen Financial Direct

Thank you for choosing Aspen Financial Direct for your borrowing needs! We're so glad to hear you had a positive experience. Please let us know if there's anything we can do to assist you in the future.

Thanks,
Your Aspen Financial Direct Team

Rated 5 out of 5 stars

Very much appreciated

February 8, 2020
Unprompted review
Aspen Financial Direct logo

Reply from Aspen Financial Direct

Thank you for choosing Aspen Financial Direct for your borrowing needs! We're so glad to hear you had a positive experience. Please let us know if there's anything we can do to assist you in the future.

Thanks,
Your Aspen Financial Direct Team

Rated 5 out of 5 stars

The loan process was easy

The loan process was easy. Approval was made in a matter of minutes. The only issue I have is the percentage of interest that is being charged. But if you don't have the best credit that's the price you have to pay.

February 8, 2020
Unprompted review
Aspen Financial Direct logo

Reply from Aspen Financial Direct

At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!

Your Aspen Financial Direct Team

Rated 5 out of 5 stars

Easy breezy

I followed the instructions and uploaded my info and had money in the bank in 24 hours. The payments are very reasonable and affordable.

February 7, 2020
Unprompted review
Aspen Financial Direct logo

Reply from Aspen Financial Direct

At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!

Your Aspen Financial Direct Team

Rated 5 out of 5 stars

Very easy process.

February 7, 2020
Unprompted review
Aspen Financial Direct logo

Reply from Aspen Financial Direct

At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!

Your Aspen Financial Direct Team

Rated 4 out of 5 stars

Very easy process money was in the bank…

Very easy process money was in the bank Within. 24 hours of approval. Good to have that available. When needed. Kinda high on the interest

February 7, 2020
Unprompted review
Aspen Financial Direct logo

Reply from Aspen Financial Direct

Thank you for putting your trust in Aspen Financial Direct! We're happy to have you as a customer and look forward to assisting you with your borrowing needs.

Thank you for sharing your feedback with us!
Your Aspen Financial Direct Team

Rated 4 out of 5 stars

friendly and quick

February 6, 2020
Unprompted review
Aspen Financial Direct logo

Reply from Aspen Financial Direct

At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!

Your Aspen Financial Direct Team

Rated 5 out of 5 stars

User friendly

It was fast and simple to fill out application, you got results with in minutes

February 6, 2020
Unprompted review
Aspen Financial Direct logo

Reply from Aspen Financial Direct

At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!

Your Aspen Financial Direct Team

Rated 5 out of 5 stars

Highly recommended.

Easy, quick and simple process.

February 6, 2020
Unprompted review
Aspen Financial Direct logo

Reply from Aspen Financial Direct

At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!

Your Aspen Financial Direct Team

Rated 5 out of 5 stars

Good Customer Service Call!

Had no trouble calling and making extra payments on my loan. Both representatives were very pleasant and hold times were minimal.

February 6, 2020
Unprompted review
Aspen Financial Direct logo

Reply from Aspen Financial Direct

At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!

Your Aspen Financial Direct Team

Rated 5 out of 5 stars

It was quick and fast

It was quick and fast. Thank you

February 6, 2020
Unprompted review
Aspen Financial Direct logo

Reply from Aspen Financial Direct

Thank you for putting your trust in Aspen Financial Direct! We're happy to have you as a customer and look forward to assisting you with your borrowing needs.

Thank you for sharing your feedback with us!
Your Aspen Financial Direct Team

Rated 1 out of 5 stars

The finance charges are atrocious

96% APR? Bi-weekly payments? I would've been paying more with the loan than I do now. I would've been in more debt if I had taken the loan, so I rescinded it the next day.

Never again.

February 6, 2020
Unprompted review
Aspen Financial Direct logo

Reply from Aspen Financial Direct

Thank you for your feedback. We understand that the Annual Percentage Rate (“APR”) on your loan may be higher than some traditional lending options; however, at Aspen Financial Direct, our product is very competitive among other emergency cash providers.

And, with Aspen, you have 3 business days from the date you signed your loan agreement to change your mind. If you decide our loan isn’t right for you, call Customer Support at (877) 293-2987 and tell us that you no longer want the loan. You will repay the principal and will not be charged any fees or interest.

Please let us know if we can ever assist you in the future.

Your Aspen Financial Direct Team

Rated 5 out of 5 stars

Fast safe service

February 6, 2020
Unprompted review
Aspen Financial Direct logo

Reply from Aspen Financial Direct

Thank you for being a valued Aspen Financial Direct customer! We're so glad to hear you've had a good experience and appreciate you sharing your review with others. We look forward to continuing to serve your needs in the future!

- Your Aspen Financial Direct Team

Rated 5 out of 5 stars

They help me out quickly

February 6, 2020
Unprompted review
Aspen Financial Direct logo

Reply from Aspen Financial Direct

Thank you for being a valued Aspen Financial Direct customer! We're so glad to hear you've had a good experience and appreciate you sharing your review with others. We look forward to continuing to serve your needs in the future!

- Your Aspen Financial Direct Team

Rated 5 out of 5 stars

excellent

excellent service

February 5, 2020
Unprompted review
Aspen Financial Direct logo

Reply from Aspen Financial Direct

Thank you for being a valued Aspen Financial Direct customer! We're so glad to hear you've had a good experience and appreciate you sharing your review with others. We look forward to continuing to serve your needs in the future!

- Your Aspen Financial Direct Team

Rated 4 out of 5 stars

Very simple and easy to get a loan

Very simple and easy to get a loan. Very good company

February 5, 2020
Unprompted review
Aspen Financial Direct logo

Reply from Aspen Financial Direct

Thank you for being a valued Aspen Financial Direct customer! We're so glad to hear you've had a good experience and appreciate you sharing your review with others. We look forward to continuing to serve your needs in the future!

- Your Aspen Financial Direct Team

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