My partner and I purchased an offplan property in Leeds with Michael last year. Very smooth process. Michael was on hand to help during the build and also on completion, tenant moved in a couple of we... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I bought a 2 bed off plan at The Mount Leeds with Aspen Woolf with Michael. I had been in contact with Michael a few years ago but my property didn’t sell so I never went through. There was a lot of h... See more
Company replied
It was quite impressive that after a simple a phone call from Mr. Josh Brennan, in which I told him what sort of property I was looking for and my conditions, he was able to very soon send me informat... See more
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My partners and I have now purchased three properties through Michael. The off-plan purchase and completion process has been smooth every time, and Michael and his team have been brilliant throughout.... See more
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Company details
Information provided by various external sources
Aspen Woolf is an award-winning property investment company, established in 2005, with offices in the UK and overseas. We specialise in identifying wealth-building opportunities for investors of all levels, across the globe. Having gained over 15 years’ experience within the industry, and having won The Best Residential Provider Award, Aspen Woolf has become an internationally recognised name. We pride ourselves on our high level of integrity, experience and quality of service, and we have built a reputation as working in a class of our own, not exceeded by others. If you are looking to build a successful and profitable property portfolio, and join thousands of happy clients, then don’t hesitate to contact us today to speak about our industry leading investment opportunities.
Contact info
160 Fleet Street, EC4A 2DQ, London, United Kingdom
- +44 (0)203 176 0060
- info@aspenwoolf.co.uk
- aspenwoolf.co.uk
4.3
Excellent
647 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 1 week
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Great Experience !
The team guided us patiently on the entire process, navigating thru many issues and representing us fairly with the developer. An absolute pleasure to work with !
January 9, 2023
Unprompted review
Reply from Aspen Woolf
Dear Choon Hon Goh,
Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to the sales and progressions team that had been working hard and will be delighted to receive such positive feedback from you.
We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
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All-round professionalism
The all-round professionalism of the AspenWoolf team was high. I found them to be cordial, patient and responsive. I would deal with them again.
February 19, 2023
Reply from Aspen Woolf
Dear Akin,
Thank you for the positive comments on your experience with Aspen Woolf. We look forward to our continued relationship ahead. Please contact any of our golden team if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
I have dealt with Luke Edwards ever…
I have dealt with Luke Edwards ever since I got interested in one of Aspen Woolf's properties. Luke was absolutely great and professional, helps you make a solid decision and answers all of your questions at anytime. His knowledge in property investment is solid and he gives you all the information you need regarding you investment. Aspen Woolf is a trusted corporation to invest in properties in the UK. Highly recommend it to anyone.
February 24, 2023
Reply from Aspen Woolf
Dear Zaki,
Thank you ever so much for taking the time to leaving us such a wonderful review!
The whole team at Aspen Woolf are very happy that you loved your experience in particular with Luke. He will definitely be thrilled to read what you wrote. As you know we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we all put in every day. Thank you for your kind words once again and we look forward to our continued relationship ahead. Congratulations on your purchase once again!
Kind regards,
Aspen Woolf
Professional and prompt service
November 25, 2022
Unprompted review
Reply from Aspen Woolf
Dear Ankit,
Thanks for leaving us such a wonderful review. We are glad that you loved our services.
We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
Highly recommended
Great experience throughout the process. Friendly, fast service. Would recommend to friends and family.
February 24, 2023
Reply from Aspen Woolf
Dear Customer,
Thanks for leaving us such a wonderful review. We are glad that you loved our services.
We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
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Fantastic choice !
We're so happy that we chose Aspen Woolf to help us buy our first property abroad. Very thorough and always available, honest people!
Thank you Ruzel and Neuza
February 22, 2023
Unprompted review
Reply from Aspen Woolf
Dear Aaron,
Thank you for leaving us such a wonderful review. We are glad that you loved our services, Ruzel and Neuza will be pleased to learn of your high praise.
We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
Extremely efficient service
Extremely efficient service. Ruzel Uddin is very helpful and follows you all the till you buy the property. Highly recommend!
February 22, 2023
Unprompted review
Reply from Aspen Woolf
Dear Thelma,
Thank you for leaving us such a wonderful review!
We are thrilled that you loved your experience with Aspen Woolf. Ruzel will definitely be over the moon to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So thank you for your kind words and we look forward to our continued relationship ahead!
Best wishes,
Aspen Woolf
As a first time buyer
As a first time buyer, the entire team at Aspen Woolf have been amazing and guided me every step of the way. Georgina, Anisha without forgetting Sol khan who insisted so much, were of great help throughout the purchase, making it much easier.
If you want to buy a property and you know nothing about it, you are in good hands! you need Georgina who guides us step by step until the realization of our project, with clear explanations and a real availability in personalized accompaniment. I highly recommend
February 9, 2023
Unprompted review
Reply from Aspen Woolf
Dear Soudani,
Thank you for the detailed review and leaving such positive comments on your experience with Aspen Woolf. The team are over the moon to see their names being mentioned! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and your custom. We look forward to our continued relationship ahead.
Please contact us if you need any more information in the future, we are always here to help.
Kind regards,
Aspen Woolf
This is the first time I’m dealing with…
This is the first time I’m dealing with Aspen Woolf. Since I cannot compare my experience I have come to this observation
February 9, 2023
Reply from Aspen Woolf
Dear Gheerjanand,
Thank you for the review and leaving such positive comments on your experience with Aspen Woolf. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Please contact us if you need any more information in the future, we are always here to help.
Kind regards,
Aspen Woolf
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Luke Edwards & Georgina have made my…
Luke Edwards & Georgina have made my experience a very smooth one, with your very helpful & professional approach.
I would definitely recommend them to friends & family and be happy to continue to work with them for future property acquisitions
January 15, 2023
Unprompted review
Reply from Aspen Woolf
Dear Jamil,
Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, especially with Luke & Georgina. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead.
Please contact us if you need any more information in the future, we are always here to help.
Kind regards,
Aspen Woolf
Georgina was very helpful and…
Georgina was very helpful and responsive throughout the process. Once a decision was made, she ensured the paperwork was promptly processed and was transparent and communicative throughout. Highly recommended!
December 23, 2022
Reply from Aspen Woolf
Dear Mr Baxter,
Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback Georgina who had been working hard and will be delighted to receive such positive feedback from you.
We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's always nice and encouraging to hear that we are doing it well. We look forward to our continued relationship ahead.
Please contact us if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
Fantastic experience
Fantastic experience, super fast, helpful and efficient. Highly recommend.
December 23, 2022
Unprompted review
Reply from Aspen Woolf
Dear Laura,
We are glad to hear you have had a great experience with Aspen Woolf!
Thank you for your kind words and we look forward to our continued relationship ahead! If you need any more information in the future, we are always here to help.
Warm Regards
Aspen Woolf
5 star review from me
5 star review from me! Very personable, quick and efficient, it was a joy to invest with Aspen as a first time buyer! I am truly satisfied with the service.
November 1, 2022
Reply from Aspen Woolf
Dear Susan,
Thank you for the review and leaving such positive comments on your experience with Aspen Woolf. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead.
Please contact us if you need any more information in the future, we are always here to help.
Kind regards,
Aspen Woolf
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I was kept well informed throughout the…
I was kept well informed throughout the whole process and Luke really took the time to explain every detail to me, allowing me to make an informed decision. I found this helpful all of the advice helpful, especially being a 1st time buy to let investor.
January 2, 2023
Reply from Aspen Woolf
Dear Ann,
Thank you for leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Luke who had been working hard and will be delighted to receive such positive feedback from you.
We look forward to our continued relationship ahead. Please contact any of our golden team if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
Off Plan Purchase
As a first time buyer the whole team were great and guided me through each step. Georgina, Anisha and Jake were great help all the way through the purchase, making it a lot easier. Highly recommend.
October 2, 2022
Reply from Aspen Woolf
Dear Gary,
Thank you for the in depth review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Jake, Georgina and Anisha who had been working hard and will be delighted to receive such positive feedback from you.
We look forward to our continued relationship ahead. Please contact any of our golden team if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
Off Plan Apartment Purchases
I have purchased 2 off plan apartments from Aspen Woolf over the last 18 months. Michael and the extended support team were excellent, ensuring the end to end process was seamless and efficient.
The team at Aspen Woolf are clearly well connected within the industry and offer property investors some of the best investment opportunities.
December 30, 2022
Unprompted review
Reply from Aspen Woolf
Dear Eric,
Thank you for the in depth review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Michael who had been working hard and will be delighted to receive such positive feedback from you.
We look forward to our continued relationship ahead. Please contact any of our golden team if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
Fantastic experience with them
Fantastic experience with them!
They made things easy and very straight forward. Michael was a very professional agent who guided me from the beginning till the end of the Exchange of Contracts.
Also the Solicitors Firm they use were very friendly and helpful, making the transaction easy all the way for me. Thank you!.🙏🏻
December 26, 2022
Reply from Aspen Woolf
Dear Eva,
Thank you for the review and leaving such positive comments on your experience with Aspen Woolf. We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's always nice and encouraging to hear that we are doing it well.
We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
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Great Experience
The kind of support I was getting to prevent me from losing my investment in my previous property and offering me an alternative property instead. They were always in touch with me to give me an update or remind me of my missing documents.
May 19, 2022
Reply from Aspen Woolf
Dear Mohammed,
Thank you for the positive comments on your experience with Aspen Woolf. We look forward to our continued relationship ahead. Please contact any of our golden team if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
5 star service!
A massive thank you to the Aspen Woolf team for the 5 star service and the guidance from reservation to exchange. I purchased off-plan property in Nottingham, expected to complete in February.
At first I was hesitating to invest in an off plan development, having received all relevant information from Luke, and looking at the regular progress updates for the development I decided to reserve a one bedroom apartment for buy to let purposes.
As soon I reserved the property, the sales progression team worked closely with the solicitors and myself for a smoother exchange. Thank you to Georgina and Anisha for their help and patience throughout!
Overall, I had a great experience with this purchase and I look forward to buying another property from Aspen Woolf in the new year.
December 18, 2022
Unprompted review
Reply from Aspen Woolf
Dear Nina,
Thank you for the in depth review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Luke and the sales progressions team who had been working hard and will be delighted to receive such positive feedback from you.
We look forward to our continued relationship ahead. Please contact any of our golden team if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
A company friendly and professional at first, but once they have your money...
I purchased an apartment from this company three years ago, and now it seems the company has run into financial issues and now Arthur's Fold in Leeds won't be completed. I've had next to zero communication & support from Aspen Woolf or City Life on this. My life savings were invested in this, as it appeared like a real opportunity. All I want is my deposit back!
December 22, 2022
Reply from Aspen Woolf
Dear Matthew,
Thank you for your review.
The reasons why the developer couldn’t commence with construction as planned was mainly due to Covid and increased construction costs which is why they had to reapply for planning permission for an additional floor. The developer’s intension was to build the development, unfortunately one creditor initiated the winding up application weeks before the planning was expected to be approved. This is an unfortunate situation which we couldn’t prevent in any way.
It is still early to predict the outcome for the deposits for Arthur’s Fold. While we remain hopeful, there is nothing we can do at this stage as we need to wait for the administrators to produce a plan of action to distribute the assets to the creditors.
We appreciate this whole process is long and frustrating, but we need to be patient and let the administrators progress this matter efficiently.
Kind regards,
Aspen Woolf
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