While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Assa Abloy AB is a Swedish lock manufacturer, and is the world's largest lock manufacturer by sales volume.
Contact info
School Street, WV13 3PW, 01902, Willenhall, United Kingdom
- csdcomm@assaabloy.com
- assaabloy.com
People also looked at
Customer service is rock bottom
Customer service is rock bottom. Be prepared to wait an hour before it offers a call back option when calling for tech support. Why didn't you offer that in the beginning? Because you want people to give up and just live with your faulty products. Our hotel bought 200 locks and we are treated like garbage. Stay far away from this company for your business needs.
Road raging
Road raging driving vehicle WN69CKD on Wednesday 27 October 2021 on M1, bald guy wearing hi viz jacket with passenger wearing black tee shirt
All over a fantastic service
All over a fantastic service. Got in contact with Assa Abloy after some issue with copying keys. And must admit I have never got so good service from a company. Even that the problem was located in Spain they handle the first contact in Sweden and manged to fix everything and all issues were solved with huge satification on my part.
Thank you Assa Abloy
You got a happy customer that in all future will use Assa Abloy.
Good design, good initiatives
The website is nice and sleek, making navigation of the webpages easy and quick. There's good access to direct customer support if it is required. This customer support can also be contacted if you'd have any questions about their product ranges. Keep in mind that this website does not directly sell their products, it is more of an info page for their general initiatives and indications where the company is headed. Their products, if bought in smaller amounts, can be found at other 3rd party stores. However I am not sure if the contacts listed on the website are ones you are supposed to contact if you are planning on buying bulk.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





