AssistanZ Networks Private Limited Reviews 4

They installed the wrong controlpanel, and started blaming me and Cpanel for it, even tho i specified which controlpanel in the opening of the ticket.
I even gave them the instructions on how it should be installed, but they just ignored that and started an unending discussion not able to read or understand what i wrote.
I asked for a refund because i cant trust my server with a company that clearly do not understand basics, and really dont care to solve anything, but they just started the same unending excuses again, so i consider my money lost and will not recomend anyone having this horrible experience as i had.

The good thing: they refunded me after four days of nightmare.
They were never able to do more than basic tasks and failed most of the time.
The worst thing: when I installed my new system, it was impossible to access it. So, I gave them access to the rescue, They were unable to fix it because it was a well-known and documented issue with a wrong setting on the netmask cPanel was aware of this bug, but they did not ask them.
I hired someone on Upwork, five minutes later everything worked again.
Using assistanz services would be a terrible choice, if you have a real issue, even a famous one, they are not competent enough to fix it.

I've been working with AssistanZ for many years now and they are backend tech support for my business. I'm very happy with their services. They are the best!