AssistEntry Reviews 15

TrustScore 4 out of 5

4.0

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Company details

  1. Visa Consultant

Written by the company

Looking to visit Canada, New Zealand, Indonesia, or Vietnam? At AssistEntry, we streamline the eTA process to make your travel preparations effortless and stress-free. With personalized, professional support, we help you secure essential travel documents quickly and conveniently from your own device. For one flat fee, our dedicated agents handle every step, saving you valuable time, money, and energy. Wherever your journey takes you, AssistEntry simplifies your eTA application, allowing you to focus on what really matters—enjoying your trip.


Contact info

4.0

Great

TrustScore 4 out of 5

15 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had major issues with UK ETA app and…

I had major issues with UK ETA app and online application not accepting the photos I sent. I used the exact same photos with AssistEntry and they got our visa one in minutes. It was worth the cost.

August 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Love and appreciate AssistEntry!

Thank goodness for Emily and the existence of AssistEntry.
The company totally came through for me and got me a visa in less than an hour.
Emily was so calming as she reassured me that everything would be OK,
and truly, it was!
Thank you thank you.
I am currently on my flight toasting to you Emily and how appreciative of I am for how you helped me during a very challenging situation.
I highly recommend the service.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

My experience

This app was easy to navigate. The response time was very quick and needed it to be.I would recommend this for anyone who needs it.

May 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Very professional

Very professional, responsive and solved our big headache in less than an hour, so relieved after.
Acted fast and easy to communicate.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and great customer…

Excellent service and great customer support

April 5, 2025
Unprompted review
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Reply from AssistEntry

Hello Adrian,

Thank you so much for your kind words! We're truly glad to know you had a great experience with our service and support team.

Your feedback means a lot to us, and we’re always here if you ever need assistance again in the future.

Thank you for choosing us and we wish you safe travels!

Rated 5 out of 5 stars

Best experience ever!

Best experience ever!

Managed to get it done 15 mins before I had to board the flight. Took away all the stress and anxiety.

March 23, 2025
Unprompted review
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Reply from AssistEntry

Hello Vonnie,

Thank you for your wonderful feedback! We're so pleased to hear that we were able to assist you just in time and help ease the stress before your flight. Providing reliable and efficient support during urgent moments is exactly what we strive for.

We appreciate your trust and kind words, and we’re here whenever you need us in the future.

Warm regards

Rated 5 out of 5 stars

The service was such a nice experience

The service was such a nice experience, I could write an email and get after 20mins directly an answer.

March 22, 2025
Unprompted review
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Reply from AssistEntry

Hello Jonah,

Thank you for taking the time to share your feedback. We’re delighted to hear that your experience with our service was a positive one. Providing prompt and reliable support is very important to us, and we’re pleased that we were able to assist you efficiently with your Canada eTA.

Should you need any further assistance in the future, please don’t hesitate to reach out.

Thank you for choosing us and we wish you a safe travel to Canada!

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Rated 5 out of 5 stars

UK Settled Resident using BNO

I am a UK Settled Resident using BNO Passport, but I do not have the new BNO Visa related Resident Cards nor Codes.
Told the Airline Counter when checking in that as I have settled status (even shown them my Returning Resident Visa on my old passport), I don't need an ETA to fly to the UK. Nevertheless I was refused a boarding pass without an ETA. I quickly turn to the Online AssistEntry for help with their 1 hour ETA application service. I was so happy that they managed to get me the ETA within an hour by my input effort simply via my mobile phone there and then while I was at the Airport in LIMBO. I finally got my boarding pass and did not miss my flight .... Thank You AssistEntry, you had saved my day.

March 5, 2025
Unprompted review
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Reply from AssistEntry

Dear Mr. Hau,
We truly appreciate you taking the time to share your experience. Traveling can come with unexpected challenges, and we’re glad we could provide a fast and reliable solution when you needed it most. Ensuring a smooth and stress-free process for our clients is our top priority, and it’s great to hear that we could help you get your ETA in time for your flight.
Your feedback means a lot to us, and we remain committed to providing fast, reliable, and efficient service whenever you need it.
Thank you for choosing AssistEntry and wishing you smooth travels ahead!

Rated 5 out of 5 stars

The visa process was very easy friendly …

The visa process was very easy friendly and thanks to Emily for the quick service

March 6, 2025
Unprompted review
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Reply from AssistEntry

Hello,
Thank you for your feedback! We’re delighted to hear that your ETA process went smoothly and that Emily provided excellent service. Ensuring a seamless experience for our clients is our top priority, and we truly appreciate you taking the time to share your experience.
If you ever need assistance in the future, we’re here to help.
Wishing you safe travels!

Rated 5 out of 5 stars

Great experience

Great experience, very professional, very simple process, thank you for your service

February 4, 2025
Unprompted review
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Reply from AssistEntry

Hello Julio,

Thank you for your valuable feedback. We are pleased to hear that you had a great experience and found our process to be professional and straightforward. Providing exceptional service is our priority, and we truly appreciate your trust in us.

We wish you safe and successful travels, and we appreciate the opportunity to assist you.

Rated 5 out of 5 stars

Customer support is very good

Customer support is very good, we had few issues with my family application as my kids had typo and put wrong passport number, they realized that they had 2 characters more and didnt processed application before checking with us. We are very helpful to them.

February 1, 2025
Unprompted review
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Reply from AssistEntry

Hello Simona,

Thank you for sharing your experience. We appreciate your feedback and we are pleased to hear that our team was able to assist with your family’s application. We know how easy it is for small typos to happen, and our goal is always to make the process as smooth and stress-free as possible.

Wish you all the best!

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Rated 5 out of 5 stars

Everything worked super quickly

Everything worked super quickly. Very helpful and friendly team. gladly again. Thanks

January 28, 2025
Unprompted review
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Reply from AssistEntry

Hello John,

Thank you for your thoughtful review! We're delighted to hear that everything went smoothly and that you were satisfied with our assistance. Ensuring a seamless experience for our clients is always our goal, and we’re glad we could assist you.

Wishing you safe travels, and we look forward to assisting you again in the future!

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