Banner for Assured Energy

Assured Energy Reviews 

1,023
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for being exceptionally professional, friendly, and deeply knowledgeable about the energy industry, ensuring clients feel well supported from start to finish. Some reviewers were happy with the clear communication and prompt assistance provided during both complex situations and routine contract renewals. Consumers also highlighted how straightforward and efficient the entire process is, allowing people to secure competitive rates and save money effortlessly without facing any sales pressure. People truly appreciate having reliable advisors who handle all arrangements smoothly and look out for the best possible financial outcomes.

What people talk about most

Staff

Customers expressed great satisfaction with the staff, noting they are extremely helpful, patient, and... See more

Service

Users describe positive interactions with service, highlighting reliable, prompt attention and the very best... See more

Customer service

People report positive experiences with customer service, consistently praising the quick response times and... See more

Price

Customers consistently note positive experiences with price, expressing satisfaction with competitive rates... See more

Value for money

Clients share positive opinions on value for money, frequently highlighting how advisors consistently secure... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found Assured Energy when trying to find a cheaper electricity tariff for our Local Parish Council. Damien got in touch who provided us with a range of quotes/options, we ultimately opted for Britis... See more

Rated 5 out of 5 stars

Starting a new business can be daunting but at least I don't need to worry that I haven't got a good deal on my energy. Damien was fantastic and has saved me so much, as we were automatically put ont... See more

Rated 5 out of 5 stars

ROWLEYS NEWS (Huddersfield) Absolute pleasure to deal with Mark@assured energy. Was given the details of this company by the FED (NFRN) saved me approximately 33% on my electricity bill at my b... See more

Rated 5 out of 5 stars

It's a hard business managing energy and the industry has a poor rep with people constantly pestering when times are easy, Brian is the person who when times are hard is not afraid to guide people wit... See more


Company details

  1. Electric Utility Company
  2. also in
  3. Consultant
  4. Energy Supplier
  5. Gas Company
  6. Price Comparison Site
  7. Utility Contractor

About Assured Energy

Written by the company

Delivering low-cost energy to SME clients, institutional consumers, trade associations and member organisations. A sister company of The Consultus International Group Limited - www.consultus.com - The Most Trusted Consultancy 2019 – Large Customers’ at the TELCA awards. Enquire Today

Expert business energy advice

Written by the company

Transparency from beginning to end
We always focus on your needs, as a business or institutional energy customer, and not what the suppliers want to sell or what benefits the energy broker. We don't have preferential relationships or even marketing agreements with suppliers: we always engage the whole market to secure the best deal.
Access to over 25 suppliers
Based on your needs and requirements, we would approach the relevant supplier and share with you their best offers.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,023)

106 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I always have a great experience…

I always have a great experience dealing with Assured Energy. I find that they have the companies best interests, find the best deals and communication is great. I especially like dealing with Chris Pattani who has the right level of professionalism and friendly approach. Chris is a pleasure to deal with and keeps me in the loop throughout and beyond.

November 4, 2025
Rated 5 out of 5 stars

Small charity experience

This is the second time we've worked with Mark at Assured Energy to get the best energy bill for our small charity. It's been very straightforward and great that we'll be saving money!

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Assured Energy - excellent Service

This is the 2nd time we have used Assured Energy to sort our business gas and electric contracts out.
we have dealt with Chris Pattani he is very polite and very helpful and gets us a good deal and sorts everything out so we don't have to worry about anything. things transfer without any problems and Chris is on the case should anything arise.

Very good service and defiantly recommend Assured Energy

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Dean from Assured Energy was a Breath of Fresh Air

Our busness electric had come to the end of the contract and having had problems with a company called Bionic in the past I wanted a broker I could trust.

Dean from Assured Energy was a breath of fresh air.

He understood my situation, I don't like phone calls and he, unlike other companies, didn't keep calling, probably against his company sales policy.

We did everything by email and he actually read what I wrote.

I now have a shiny new energy contract AND am saving money.

So if you are looking to change your supply, or just get a better deal with the same company ring Dean @ Assured Energy or, if you are like me, email him!

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Another year

Another year, another fantastic renewal price for our gas and electricity supply with the help of Damien. Thanks!

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent helpful customer service

I had to upgrade my gas meter but no clue what to do or how to do it. Got in touch with Brian; he was very kind and helpful in understanding and sorting out my requirements. In fact, he provided me with all the step by step assistance without expecting any monetary benefits. As he suggested, I got in touch with the relevant department and sorted everything in few hours. He followed it up and ensured that my issues are sorted. Strongly recommend this company and Brian to anyone to deal with their electricity, gas and metering etc.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Chris

Chris was big a help in getting us a good fixed price for the next 3 years, simple transition with paperwork for new suppliers

July 31, 2025
Rated 5 out of 5 stars

Excellent Customer service

Mark ludford has been working with us on finding our company the best energy deals out there. We have many contracts and I trust them all to Mark to get me the best deals. In our most recent renewal Mark was able to secure us a deal a whopping 25% below our current contract. Communication is always excellent, as is customer service. Very pleased with this company

September 5, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look