Assured Electrical Solutions Reviews 

366
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Both our emergency call out after our shower leaked and the replacement of aged electrical equipment was handled by experienced and knowledgable electricians, with jobs done quickly and cleanly. Wonde... See more

Rated 5 out of 5 stars

I had a great experience with Kieran the engineer who came to install and fix my EV charger. He arrived on time, was very professional throughout the visit, and explained everything clearly to me. He... See more

Rated 5 out of 5 stars

We contacted Assured Electrical Solutions for a quote for an EV charger. They were able to provide details over the phone and followed it up with price in a text. I waited a few weeks and on a Satur... See more

Rated 5 out of 5 stars

Cannot thank Assured Electrical Solutions enough! When my power suddenly went out, they responded incredibly fast and had someone at my door in know time. The electrician was knowledgeable and quickl... See more

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Company details

  1. Electrician

Written by the company

We’re an established electrical contractor based in Cardiff & Barry. We specialise in the design, installation and maintenance of all types of electrical systems, from simple domestic work to complex commercial installations so if you’re looking for a reliable and experienced electricians then you’ve come to the right place! As a trusted and highly skilled electricians, our customers tell us we’re the best, and we’re proud to have customers return to us time and time again. We have over 20 years of experience working in domestic homes and commercial buildings, such as shops, factories, industrial units, showrooms and many more. We will put your electrical-related worries behind you fast and make the whole process as easy and stress-free as possible.


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4.8

Excellent

TrustScore 5 out of 5

366 reviews

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4.8

All reviews

(366)

254 reviews in the last 12 months

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Rated 5 out of 5 stars

The experience is great

The experience is great . The electrican was great friendly, Also he tidy up after he done the jobs

June 10, 2026
Unprompted review
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Reply from Assured Electrical Solutions

Thank you so much for your wonderful review! ⭐😊

We're delighted to hear you had a great experience with us and that our electrician was friendly, professional, and made sure everything was left clean and tidy after completing the work. We believe treating our customers' homes with respect is just as important as delivering high-quality workmanship. ⚡🏡

Thank you for choosing Assured Electrical Solutions. We truly appreciate your kind feedback and look forward to helping you again whenever you need us. 😊👏

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Rated 5 out of 5 stars

Professional installation

We appreciated the advice and help with the installation of our home EV charger. Quite the minefield, which the company helped us navigate and responded to my lack of knowledge professionally and patiently. They made the install simple and straightforward. Charging and fees were transparent from the outset and we paid what we expected.

May 13, 2026
Unprompted review
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Reply from Assured Electrical Solutions

Thank you for your fantastic review! ⭐⭐⭐⭐⭐ We're delighted to hear that you had a positive experience with your EV charger installation. ⚡🚗😊 We understand that choosing and installing a home EV charger can feel like a bit of a minefield, so it's wonderful to know that our team was able to guide you through the process with clear advice, patience, and professionalism. 🔧🏡 We're also pleased that you found our pricing transparent and that everything was straightforward from quotation through to installation. Thank you for placing your trust in Assured Electrical Solutions and for taking the time to share your experience. We hope you enjoy many miles of hassle-free charging! 🙌⚡🚙

Rated 1 out of 5 stars

Kitchen oven repair.

i contacted this company when I had a problem with my oven. The engineer "diagnosed" a faulty heating element without completing any examination, and said that purchasing a new oven was best option.
I bought a new oven, however, the same problem happened with the new oven.
I asked my grandson, who is a 1st year electrical apprentice for advice and he identified that the problem was with the wall switch which he replaced at a cost of £9. The problem was solved and the oven has operated perfectly since.
I am 81 years old and paid Assured £240 up front and they have now told me that the issue was rectified by them when in fact my grandson solved the problem and they refuse to offer any form of compensation to me.
I am very disappointed with the service and post service discussions and had to struggle to give a score of 1 star this has cost me close on £500 when £9 pounds would have been enough. In hindsight I should have had more confidence in my grandson.

NOTE.
I have spoken to Liam about my concerns that I highlighted and he agreed that this was an unfortunate occurrence. The problem has now been discussed to everyone's satisfaction. Many thanks.

May 28, 2026
Unprompted review
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Reply from Assured Electrical Solutions

Thank you for taking the time to share your feedback. We are sorry to hear that you remain dissatisfied following your appointment with us. We understand your frustration, particularly given the additional expense you have incurred and the inconvenience caused. Our engineers can only diagnose faults based on the information and conditions present at the time of inspection, and recommendations are made in good faith using their professional judgement. However, we appreciate that your experience has left you feeling disappointed and that you believe the fault was ultimately resolved by replacing the wall switch. Customer satisfaction is important to us, and we would welcome the opportunity to review the details of your case again. Please contact our office and ask for Liam, who will be happy to discuss the matter with you directly and ensure your concerns are fully considered.

Rated 5 out of 5 stars

Gavin and service were excellent

Gavin was great, arrived on time and got straight to work no messing around. Explained the problem and next steps. Would recommend no problem at all.

May 26, 2026
Unprompted review
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Reply from Assured Electrical Solutions

Thank you for your fantastic review! ⭐⭐⭐⭐⭐ We're delighted to hear that Gavin arrived on time, got straight to work, and provided a professional and efficient service. 😊🔧⚡ It's great to know that he clearly explained the issue and the next steps, helping you feel informed and confident throughout the visit. 🏡✨ Your recommendation means a lot to us, and we'll be sure to pass your kind words on to Gavin. Thank you for choosing Assured Electrical Solutions and for taking the time to share your experience. 🙌⚡

Rated 5 out of 5 stars

Brilliant

Gavin came over to complete an EICR. He was fantastic, nice and quick and answered any questions we had.

A testament to the company

May 22, 2026
Unprompted review
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Reply from Assured Electrical Solutions

Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We're delighted to hear that Gavin provided such a fantastic service while carrying out your EICR. 😊⚡ It's great to know that he completed the inspection efficiently and took the time to answer all of your questions along the way. 🔧🏡 Your comment that he is "a testament to the company" means a great deal to us, and we'll be sure to pass your kind words on to Gavin. Thank you for choosing Assured Electrical Solutions and for taking the time to share your experience. 🙌⚡✨

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Rated 5 out of 5 stars

Steve a nice guy and sorted the issue…

Steve a nice guy and sorted the issue quickly! Can’t ask for much more.

May 22, 2026
Unprompted review
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Reply from Assured Electrical Solutions

Thank you for your review ⭐ We’re delighted to hear Steve was able to sort the issue quickly for you and provide a great service 😊🔌 We really appreciate your kind feedback and thank you for choosing Assured Electrical Solutions.

Rated 5 out of 5 stars

Sam dewson came out to my property…

Sam dewson came out to my property today to do. Eicr was very pleased and knowledgeable
Thanks

May 21, 2026
Unprompted review
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Reply from Assured Electrical Solutions

Thank you for your review ⭐ We’re delighted to hear you were happy with the installation and found the service professional throughout 😊🔌 We really appreciate your kind feedback and thank you for choosing Assured Electrical Solutions.

Rated 5 out of 5 stars

Very professional install carried out

Very professional install carried out. Great work

May 21, 2026
Unprompted review
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Reply from Assured Electrical Solutions

Thank you for your review ⭐ We’re delighted to hear you were happy with the installation and found the service professional throughout 😊🔌 We really appreciate your kind feedback and thank you for choosing Assured Electrical Solutions.

Rated 5 out of 5 stars

Fantastic job

Fantastic job, very professional.
Would definitely recommend :-)

May 11, 2026
Unprompted review
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Reply from Assured Electrical Solutions

Thank you for your review ⭐ We’re delighted to hear you were happy with the service provided and found everything professional throughout 😊🔌 We really appreciate your recommendation and thank you for choosing Assured Electrical Solutions.

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Rated 5 out of 5 stars

Fantastic service

Fantastic service. Would highly recommend. Joe and Ryan in the office were so helpful.

May 20, 2026
Unprompted review
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Reply from Assured Electrical Solutions

Thank you for your review ⭐ We’re delighted to hear you received fantastic service and found Joe and Ryan so helpful throughout 😊🔌 We really appreciate your recommendation and thank you for choosing Assured Electrical Solutions.

Rated 5 out of 5 stars

Just got an EV charger booked in with…

Just got an EV charger booked in with Ewan, he made it such an easy process and we are now booked in for the end of the week. Quick, helpful and professional. 10/10 would recommend

May 20, 2026
Unprompted review
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Reply from Assured Electrical Solutions

Thank you for your review ⭐ We’re delighted to hear Ewan made the EV charger booking process quick and straightforward for you 😊🔌 It’s great to know you found the service helpful and professional, and we really appreciate your 10/10 recommendation.

Rated 5 out of 5 stars

Very professional and and efficient and…

Very professional and and efficient and ryan was spot on will deffo recommend

May 19, 2026
Unprompted review
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Reply from Assured Electrical Solutions

Thank you for your review ⭐ We’re delighted to hear you found the service professional and efficient, and that Ryan looked after everything for you 😊🔌 We really appreciate your recommendation and thank you for choosing Assured Electrical Solutions.

Rated 5 out of 5 stars

had a charger installed for my…

had a charger installed for my car...Kain was really helpful...very profesional would highly recommend the company

May 15, 2026
Unprompted review
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Reply from Assured Electrical Solutions

Thank you for your review ⭐ We’re delighted to hear you were happy with your EV charger installation and found Kain so helpful and professional 😊🔌 We really appreciate your recommendation and thank you for choosing Assured Electrical Solutions.

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Rated 5 out of 5 stars

thanks very much for some great work

thanks very much for some great work, the office were super helpful!! Big up Joe who handled my job

May 5, 2026
Unprompted review
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Reply from Assured Electrical Solutions

Thank you for your review ⭐ We’re delighted to hear you were happy with the work carried out and found our office team so helpful 😊🔌 Joe will be really pleased to hear your kind feedback. Thank you for choosing Assured Electrical Solutions.

Rated 5 out of 5 stars

I wanted to thanks Ryan for his…

I wanted to thanks Ryan for his professionalism and kindness top electricians in uk

May 19, 2026
Unprompted review
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Reply from Assured Electrical Solutions

Thank you for your review ⭐ We’re delighted to hear Ryan provided such professional and friendly service 😊🔌 Your kind feedback means a lot to the team and we really appreciate your support.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, really happy with the results! thank you!!

May 14, 2026
Unprompted review
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Reply from Assured Electrical Solutions

Thank you for your review ⭐ We’re delighted to hear you were happy with the service from start to finish and pleased with the results 😊🔌 We really appreciate your support and thank you for choosing Assured Electrical Solutions.

Rated 5 out of 5 stars

Cannot thank Assured Electrical…

Cannot thank Assured Electrical Solutions enough! When my power suddenly went out, they responded incredibly fast and had someone at my door in know time. The electrician was knowledgeable and quickly identified a dangerous fault in my old wiring. They got everything safely sorted and up to code. Professional, efficient, and
reasonably priced. Will definitely use them again." Thankyou once again, you were truly amazing.

May 8, 2026
Unprompted review
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Reply from Assured Electrical Solutions

Thank you for your amazing review ⭐ We’re delighted we could respond quickly and get the issue safely resolved for you 😊🔌 It’s great to hear our electrician was able to identify the fault and get everything back up and running safely and efficiently. We really appreciate your kind words and look forward to helping you again in the future.

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Rated 5 out of 5 stars

Extremely happy with this Company

Extremely happy with this Company. The two electricians were on time and polite and very professional. I had several telephone calls with Ryan beforehand and on the day making sure all was going well. Very pleased with my experience.

May 8, 2026
Unprompted review
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Reply from Assured Electrical Solutions

Thank you for your review ⭐ We’re delighted to hear you were extremely happy with the service provided 😊🔌 It’s great to know our electricians were professional, polite and punctual, and that Ryan kept in touch throughout to ensure everything was running smoothly. We really appreciate your kind feedback and thank you for choosing Assured Electrical Solutions.

Rated 5 out of 5 stars

Brilliant service

Brilliant service.
Everyone who I spoke with on the phones prior to the job being undertaken was informative, friendly and polite.
Electrican who carried out the work was professional and clean !
Very happy with this company and highly recommend.

May 18, 2026
Unprompted review
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Reply from Assured Electrical Solutions

Thank you for your review ⭐ We’re delighted to hear you received such brilliant service from both our office team and attending electrician 😊🔌 It’s great to know you found everyone informative, friendly and professional throughout the process. We really appreciate your recommendation and thank you for choosing Assured Electrical Solutions.

Rated 5 out of 5 stars

Steven D from Assured Electrical…

Steven D from Assured Electrical Solutions turned up promptly and despite a rather complex electrical issue he persevered and got the job done. Excellent service provided by both Steven and Assured.

May 19, 2026
Unprompted review
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Reply from Assured Electrical Solutions

Thank you for your review ⭐ We’re delighted to hear Steven D provided such excellent service and was able to resolve a complex electrical issue for you 😊🔌 We really appreciate your kind feedback and thank you for choosing Assured Electrical Solutions.

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