We made a mistake and sent an email…
We made a mistake and sent an email just after. They have corrected the size before shipping the order. Let's see the results.
February 13, 2026
Unprompted review
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3.8
Great
22 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Falsely advertising free returns
I ordered 3 items from them after seeing a friend of mine ordering from them and receiving a note in the package that said that returns are free and that Astratex pays the shipping. I got the same not when I ordered my items. I then wanted to return one of the items and it turned out they're in fact not paying for the shipping of the returned item. I reached out to the support and they claimed the note was a mistake and were unwilling to make any amends, insisting I should pay for the shipping of the returned item. I do not recommend ordering from them, their support is not willing to help and they do not deliver on their promises.
July 29, 2024
Unprompted review
Reply from astratex.cz
Could you please send us your order number? We will look everything up and find out what happened.
Astratex.gr has to pay 116 euro due…
Astratex.gr has to pay 116 euro due from 15.9.2021
October 5, 2021
Unprompted review
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