I'm very satisfied, everything is very fast and immediate. I always send remittances in various currencies and they are all delivered instantly. I always recommend them!
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Review summary
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Company details
About AstroPay
Written by the company
AstroPay is the global wallet for creators, travelers, freelancers, entepreneurs, adventurers, fans... you name it!
Manage your money globally with ease and confidence. Hold, send, and spend in 50+ currencies.
Contact info
United Kingdom
- app.astropay.com
Our Support team is here for you.
4.3
Excellent
10K reviews
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Reply from AstroPay
Hello, Ivana,
Thank you so much for your amazing review! We are thrilled to hear that your experience with AstroPay has been so positive. Your feedback is incredibly valuable to us and motivates us to keep improving.
If you need any further assistance or have any questions, please don’t hesitate to reach out to us. We’re delighted to continue serving you and providing the best possible service.
Best regards,
The AstroPay Support Team
Fast operations and really secure
September 5, 2024
Reply from AstroPay
Hello, José.
Thank you for your fantastic review! We're delighted to hear that you had a great experience with AstroPay. Your kind words encourage us to strive for excellence in everything we do.
Best regards,
AstroPay Support Team
Reply from AstroPay
Hola, Dario.
Estamos muy contentos de leer tu reseña positiva en Trustpilot. Saber que está satisfecho con AstroPay hace que todo nuestro duro trabajo merezca la pena. Nos comprometemos a mantener este nivel de servicio y a superar sus expectativas.
Si tiene alguna sugerencia o necesita ayuda en el futuro, no dude en ponerse en contacto con nosotros. Le agradecemos su apoyo.
Un cordial saludo,
Equipo de soporte AstroPay
Buenisima app
September 5, 2024
Reply from AstroPay
Hola, Denis,
¡Te agradecemos mucho por tu reseña positiva sobre AstroPay! Nos alegra saber que estás satisfecho con nuestros servicios. Tus comentarios nos animan a seguir esforzándonos para ofrecerte la mejor experiencia posible.
Saludos cordiales,
Equipo de Soporte de AstroPay
You removed my Moto G60s from Google…
You removed my Moto G60s from Google Playstore for downloading. I had money in the app and I had to use "Aptoide" for download your app again. That's too bad~
September 5, 2024
Reply from AstroPay
Hello, Sony,
Thank you so much for sharing your feedback with us.
We understand how important this matter is, and we want to make sure we address it thoroughly. We’ve sent a detailed response to your email address to provide a resolution.
Your feedback is truly valuable to us and motivates us to continually improve. If you have any more questions or need further assistance, please don’t hesitate to reach out.
Best regards,
AstroPay Support Team
Reply from AstroPay
Hello, Ramiro.
Thank you for taking the time to share your positive experience with AstroPay! We're thrilled to hear that you're satisfied with our services. Your feedback motivates us to continue improving and providing the best experience for our users.
If you have any further suggestions or need assistance in the future, feel free to reach out. We appreciate your support!
Best regards,
AstroPay Support Team
Great app i recommend
September 5, 2024
Reply from AstroPay
Hello, Sergio,
Thank you for your wonderful review! We’re thrilled to know that you had an excellent experience with AstroPay. Your positive feedback inspires us to continue striving for excellence in all that we do.
Best regards,
AstroPay Support Team
Reply from AstroPay
Hello Beatriz,
Thank you for your fantastic review! We're delighted to hear that you had a great experience with AstroPay. Your kind words encourage us to strive for excellence in everything we do.
If there's anything more we can do for you, please let us know. We look forward to continuing to serve you!
Best regards,
AstroPay Support Team
Reply from AstroPay
Hello, Hugo.
We're so happy to read your positive review on Trustpilot! Knowing that you're pleased with AstroPay makes all our hard work worthwhile. We’re committed to maintaining this level of service and exceeding your expectations.
If you have any further suggestions or need assistance in the future, feel free to reach out. We appreciate your support!
Best regards,
AstroPay Support Team
Very good app
September 5, 2024
Reply from AstroPay
Hello, Ariel.
We're so happy to read your positive review on Trustpilot! Knowing that you're pleased with AstroPay makes all our hard work worthwhile. We’re committed to maintaining this level of service and exceeding your expectations.
If you have any further suggestions or need assistance in the future, feel free to reach out. We appreciate your support!
Best regards,
AstroPay Support Team
Okey very good
September 5, 2024
Reply from AstroPay
Hello, Nahuel.
Thank you for your fantastic review! We're delighted to hear that you had a great experience with AstroPay. Your kind words encourage us to strive for excellence in everything we do.
If there's anything more we can do for you, please let us know. We look forward to continuing to serve you!
Best regards,
AstroPay Support Team
Sometimes qr payment is not functioning…
Sometimes qr payment is not functioning properly and i have to wait too much time till it rejects the operation. It happens twice.
September 5, 2024
Reply from AstroPay
Hello Cesar Luis,
Thank you for sharing your positive experience with AstroPay and for bringing the issue related to QR payment to our attention. We appreciate your kind words and are here to help resolve any concerns you have.
We are already looking into it and will proceed with whatever is needed to resolve it. Your satisfaction is our top priority, and we are committed to ensuring you have the best experience possible.
If you have any further questions or need additional assistance, please don't hesitate to reach out.
Best regards,
AstroPay Support Team
It's very easy to use and very simple…
It's very easy to use and very simple and very fun and you get points at every payment and you get to to switch the points to wear money and games I love it a lot
September 5, 2024
Reply from AstroPay
Hello, Sarvat,
We’re so glad to hear your positive feedback! It’s great to know that you’re enjoying AstroPay and that our efforts are paying off. We’re committed to keeping up this level of service and going beyond your expectations.
Best regards,
AstroPay Support Team
So far I have been using it for a while…
So far I have been using it for a while and it is very helpful and I can trust in it. The only thing that I have to try is when I get paid in dollars
September 5, 2024
Reply from AstroPay
Hello, Fernando,
We’re thrilled to hear your positive feedback! Knowing that you’re happy with AstroPay makes all our efforts truly worthwhile. We’re dedicated to maintaining this high level of service and continuing to exceed your expectations.
Best regards,
AstroPay Support Team
Todo excelente
September 5, 2024
Reply from AstroPay
Hola, Jose,
¡Te agradecemos mucho por tus amables palabras sobre AstroPay! Nos alegra saber que tu experiencia ha sido tan positiva. Comentarios como el tuyo son una gran motivación para nosotros y nos animan a seguir ofreciendo un excelente servicio.
Saludos cordiales,
El equipo de Soporte de AstroPay
Astrolay team I have issues with…
Astropay team I have issues with withdrawals and since a month. It's real pain to experience this experience.
I was just reading that FCA UK has barred accepting funds and payments.
Please confirm if this is right information so that I can escalate the issue to them about my experience.
September 6, 2024
Unprompted review
Reply from AstroPay
Hello Mohammed,
Thank you for taking the time to share your feedback.
We want to assure you that we do not make account deactivation decisions lightly. Account deactivations typically occur when there is a breach of our Customer Agreement, Terms of Service, or financial regulations. These measures, as outlined in Clause 11.3 of our Terms and Conditions, are in place to maintain the security and integrity of our platform.
Due to our regulatory obligations, we cannot disclose the specific reasons for the deactivation. However, please know that these actions are taken to protect the security of our users' accounts and funds. We strive to minimize any disruptions, but in certain circumstances, these steps are necessary.
Best regards,
AstroPay Support Team
Reply from AstroPay
Hello German,
We're so happy to read your positive review on Trustpilot! Knowing that you're pleased with AstroPay makes all our hard work worthwhile. We’re committed to maintaining this level of service and exceeding your expectations.
Best regards,
AstroPay Support Team
Reply from AstroPay
Hello Eliana,
Thank you for your kind review!
Sincerely,
AstroPay Support Team
Is perfect wallet for me
September 5, 2024
Reply from AstroPay
Hello, Jonathan.
Thank you for your fantastic review! We're delighted to hear that you had a great experience with AstroPay. Your kind words encourage us to strive for excellence in everything we do.
If there's anything more we can do for you, please let us know. We look forward to continuing to serve you!
Best regards,
AstroPay Support Team
Reply from AstroPay
Hello Mateo,
We appreciate your kind review!
Best regards,
AstroPay Support Team
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