It took a month to get everything resolved but in the end they were unable to ship to me because I am not in the USA. The company fully refunded me
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It took quite a while to get action, but in the end I was able to get a refund.
I have sent them my money and have yet to hear from them. When am I gonna receive my peptides, and last time I promised I would get a free peptides if I removed my review, well here I am having to le... See more
I thought it was good. Fast shipping and delivery once your accepted my zelle. Could you pamphlet in the package about product
Company details
- #14 of 15 best companies in Research and Product Development
Written by the company
Research Peptide Company Offering Top-Rated Customer Service, Dual-Testing with Endotoxins (Heavy Metals) For Unparalleled Transparency With Every Batch.
Contact info
United States
- support@astropeptidesusa.com
- astropeptidesusa.com
3.0
Average
173 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 52% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Trustworthy
I've had multiple extremely satisfactory business transactions with this company. Research product is proven pure and effective. Prompt shipment in protective container is another bonus.
Payment transaction is somewhat tedious and is the only drawback to the transaction.
I will continue to use the company for this excellent product.
January 16, 2024
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Satisfied
It was a good experience. It will be even better when I receive the product. Thank you
January 4, 2024
Quick delivery
December 22, 2023
Reply from Astropeptidesusa
Frances,
Glad you were happy with the timeliness and communication as a repeat customer of ours!
What can we improve for your research needs where we missed the mark on getting 5 stars?
Would would appreciate your feedback!
Astro Team
FANTASTIC Customer Service
I received the wrong item in my shipment. I reached out to them and received an almost instant response. They corrected the situation immediately. I was VERY impressed. I will more than likely order from them again, depending on the results of the medication.
December 30, 2023
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Great customer service
Great customer service. Products that work. Will order again!
January 5, 2024
Unprompted review
Great customer service!!
December 8, 2023
Legit company.
November 27, 2023
So far the peptide is not working.
December 4, 2023
Reply from Astropeptidesusa
Tiffany,
I am sorry you had issues with your research. We had communicated via email, and we offered to refund for the unused vials.
All of our batchs are third-party tested by two labs with endotoxin testing for heavy metals & bacteria. We verify atleast 3 vials from each batch at random to ensure consistency, purity, quality, and safety for research use.
I know you were very happy with our response and were awaiting confirmation on the vials to refund. I know the issue was resolved properly and you were happy, so if you get a chance please edit this review if the resolution was something you were happy with!
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Super easy ordering
Super easy ordering. Great prices and offers
Quick delivery. Very responsive to questions. I did receive a free 2ml of bac water once and wish you would do that for all orders. It's a great way to say thank you for ordering and makes you a step above the competition
November 18, 2023
Reply from Astropeptidesusa
Kristi,
Thank you for your review! We will be providing this moving forward and upgrading to 3 ml as well depending on order size! Additional vials will be offered at a cost but will will see atleast one with every order! :)
Awesome seller
Awesome seller very responsive to emails with 500 questions lol. Would purchase again!!
November 15, 2023
Very responsive to questions
Very responsive to questions. Had great pricing and testing results available. Would definitely purchase from Astro again! Very fast shipping and excellent communication.
November 17, 2023
Unprompted review
Great customer service!
November 6, 2023
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Transparency
Most impressed with triple batch testing, transparency, and customer service.
November 9, 2023
Unprompted review
Order arrived on time and it works as…
Order arrived on time and it works as described
November 1, 2023
Great products with fast shipping
October 1, 2023
Best research peptide company!
My favorite company for research peptides. Their customer service is great, they are extremely responsive. On top of that they have the correct COA’s from top third parties as well as being tested with endotoxins which guarantees a good batch. Highly recommended and the price is hard to beat.
August 10, 2023
Unprompted review
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Very good quality
November 2, 2023
Unprompted review
Great customer service
Great customer service! Had my order delivered in the time that they said it would be delivered and kept me informed every step of the way.
October 20, 2023
Unprompted review
Amazing customer service
Amazing customer service! Clean efficient process and payment and I like that they get everything basically triple tested. Wonderful product!
October 27, 2023
Unprompted review
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