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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers found the user experience to be positive, highlighting the ease of use and the helpfulness of the interface. People also appreciated the taste and effectiveness of the product, with some noting natural-looking results and improved well-being. The ordering process was often described as quick and the product arrived in good condition for many. However, some people were dissatisfied with the pricing and payment aspects, reporting concerns regarding billing accuracy, issues with recurring payments, and discrepancies in pricing. A few other people also felt that the product did not work as expected, even after consistent use, and some experienced issues with order fulfillment, including delayed or unreceived items.

What people talk about most

Product

Consumers find product to be ambiguous. Many reviewers report that the tanning gummies do not work, with some... See more

Price

Reviewers express strong dissatisfaction with pricing, frequently reporting unexpected charges that do not... See more

Order

Users describe ambiguous interactions with order. Some customers reported issues with orders not being... See more

Payment

Clients share negative opinions on payment, with many reporting unauthorized recurring charges and unexpected... See more

User experience

People report positive experiences with user experience. Many customers describe it as quick, easy, and very... See more

Based on these reviews

Rated 4 out of 5 stars

Overall I had a good experience with Asuno. The ordering process was quick and payment was secure. The product arrived in proper packaging and matched what was shown online. I still need more time to... See more

Rated 5 out of 5 stars

I decided to try Asuno after seeing it recommended online. The ordering process was smooth and the checkout was straightforward. Shipping took a little longer than expected, but the product arrived in... See more


Company details

  1. Vitamin and Supplements Store

Written by the company

Asuno.com is a wellness-focused online store dedicated to creating innovative beauty and lifestyle supplements designed to help customers look and feel their best. Best known for its tanning gummies, Asuno offers a convenient alternative to traditional tanning methods by combining carefully selected ingredients into easy-to-take daily formulas. The brand focuses on products that fit effortlessly into modern routines, making beauty and self-care feel simple, enjoyable, and accessible. At Asuno, the customer experience is at the center of everything. From easy ordering and secure checkout to clear product information and responsive support, the goal is to make every step of the journey smooth and trustworthy. The brand places strong emphasis on quality, consistency, and presentation, with products designed to feel premium while still being easy to use every day. Asuno is built for customers who value convenience, confidence, and visible results. Whether someone is discovering the brand for the first time or returning for another order, Asuno aims to deliver a reliable shopping experience backed by attractive products, modern branding, and a strong commitment to customer satisfaction. Through innovation, simplicity, and a beauty-first approach, Asuno.com continues to grow as a brand for people who want practical supplements that support their lifestyle and self-image.


Contact info

3.4

Average

TrustScore 3.5 out of 5

152 reviews

5-star
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1-star

Replied to 15% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Awful… no tan and take extra money scam!

Awful… these do not work at all!! Save your money … not a dot of a colour change!! Taken daily for 3 weeks zero tan!
What makes it worse is I bought 1 month supply (no subscription ) so I could try them out before committing to a subscription . I am super careful when ordering online so I DID NOT agree to a subscription.That has been totally ignored they have just charged me another £59.99 for another pack which I did not agree to!
Simply an AWFUL scam!!!
Taking this further as they are a con!

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

Unfortunately I bought the pack of four…

Unfortunately I bought the pack of four for €100 and I only got a message saying that there might be delays... nothing else... no track, no infromation what's so ever!!! I tried contacted them through mail, or message or in the site... no answer and nothing at all! Really pissed off with these companies that waste out time and our money!!!!!!! ENOUGH!!!!

March 20, 2026
Unprompted review
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Rated 1 out of 5 stars

A total scam!

A total scam!! I was charged the full amount, not the reduced price as advertised! Not just once but 4 times!! I sent an email right away and called my bank. Asuno does not take returns or give refunds. What kind of company are they! Beware! You are charged at the order stage, no summary of charges given. Terrible how they rip people off. My bank is refunding me and reversing the charges. I also got a new card so no more charges will be made!

March 30, 2026
Unprompted review
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Rated 1 out of 5 stars

Thieves!!

I was very careful when ordering one month supply of gummies as I wanted to try them before subscribing. I have just been notified by my bank that £66 has been paid to Asuno without my permission. I am so angry with myself for believing the false positive reviews.
Asuno - I want this cancelled and my £65.95 repaid 😡

March 25, 2026
Unprompted review
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Rated 1 out of 5 stars

I thought I only ordered once for forty…

I thought I only ordered once for forty something dollars but I got another charge misteriously. Now I'm paying for a hundred that I didn't agree on. The tanning gummies didn't even work.

To make matters worse, I have no way to cancel my subscription unless I contact support that cannot be reached so I might be charged every month, and there's nothing I can do to change that.

Frustrations like this only happens when you get scammed, and I think I'm a victim of a scam. I tried to reach to someone to cancel charges on my credit card, but I think they can't help me either.

People are lucky they don't have to experience this kind of stress and frustration. Don't waste your time with Asuno!

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

They do not work as advertised

I ordered this product on 2/13/26, it did not arrive until 3/3/26. I took double the recommended does for two weeks and there was no change in my skin tone. I emailed Asuno about a refund and they said there are no refunds after the product had been delivered. They do not guarantee that their product will work.

March 20, 2026
Unprompted review
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Rated 1 out of 5 stars

Okay well first of all what went wrong The title to this is you screwed my order up. You charged me $99.96 when it's supposed to been $47.99 supposed to been a $2 shipping fee and you charge me $7.99

Okay well first of all what went wrong with the order is I ordered one package at $47.99 and a $2 shipping fee now. Instead you charge my card $99.96 and I have proof of it because I screenshotted it and $7.99 to ship you're full of s*** I can't get through your customer service. Nobody is replying back to me. You're screwing me over and I don't like it and I think you suck I'm coming back and adding it. I went to go look at my order and it says I don't even have a profile. Says you only have my shipping address. Yes you do. Because I screenshot it I got your receipt. You're liars and cheats oh, but I'm not through with you. I've contacted my bank. They're going to do an investigation. I screenshotted what I ordered so you're wrong

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

Overfilled!

I only wanted one unit and suddenly was charged for nearly $100! I notified my credit card company immediately and the action was stopped. However I had the inconvenience of having to wait for a new credit card to be issued. Not a fan!

March 9, 2026
Unprompted review

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