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Review summary

Created with AI, based on recent reviews

Evaluating 137 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the platform's ease of use and intuitive design, finding it simple to navigate and create content. Many appreciate the helpful features that streamline the process of recording, editing, and publishing, making it efficient for both beginners and experienced users. However, some people were dissatisfied with the subscription model, noting unexpected charges for annual plans after trial periods and difficulties with refunds. Additionally, a few users experienced issues with certain product features not working as promised, such as the "magic dust" tool, and some reported unresponsive or unhelpful customer service when problems arose.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use and... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the support team for being... See more

Product

Reviewers mention ambiguous feedback about the product. While many customers praise features like "Magic... See more

Subscription

Users describe negative interactions with subscription. Many customers report being charged for annual plans... See more

Application

Clients share ambiguous opinions on the app. Many reviewers praise it as a "game-changer" and a "life saver"... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been using Async for over a year now to produce my podcast and my social videos. The simple use and feature packed platform allows me to easily create and publish content. The easy in which i cou... See more

Company replied

Rated 5 out of 5 stars

Really solid experience overall. The platform is easy to use, reliable, and offers a lot of helpful features that make things simple and efficient. I especially appreciate how smooth and organized eve... See more

Company replied

Rated 5 out of 5 stars

I'm a professional video editor and their AI voice reading from my script is the best AI voice I've ever used! I've been using Async for several months. I previously tried their competitor and had to... See more

Company replied

Rated 2 out of 5 stars

Piece of junk. Lagging. Tools don't work as promised "magic dust" keeps failing on small clips, even a basic function like merging edited segments doesn't work. The CS is fairly responsive but they... See more

Company replied


Company details

  1. Video Editing Service

Written by the company

Async is shaping a new standard for content creation with a fully integrated, AI-powered platform designed for end-to-end video, audio, and voice production. Its browser-based platform turns ideas into ready-to-publish content in seconds, bringing recording, AI generation, editing, and publishing into one cohesive environment - no tool-switching required. At the center is chat-based editing. Instead of hunting through timelines and menus, creators just type what they want - tighten the intro, add Spanish subtitles, cut the filler - and the edit happens. It's the fastest path from raw footage to finished content, with no experience needed. Around it, intelligent automation handles the time-consuming work: removing background noise, cutting filler words, generating precise transcripts, and producing natural, multilingual voiceovers instantly. Async doesn't stop at creation - it's built to help content scale. Subtitles, translation, dubbing, reframing, eye contact correction, AI avatars, and short-form clipping are all part of the same system, making it easy to adapt content for any platform. And with the Engagement Booster, every piece is optimized to maximize performance. Millions of creators and businesses already rely on Async. By combining 100+ advanced AI generative models with a unified, prompt-driven workflow, Async makes high-quality content creation faster, more accessible, and ready to scale with the demands of modern creators.


Contact info

3.5

Average

TrustScore 3.5 out of 5

226 reviews

5-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

If I could give the company 0 stars I would

If I could give the company 0 stars I would. It's basically a scam and I would be very wary of using. I signed up for a basic account (their free account) and somehow they enrolled me in a paid account and charged me $143. They refuse to give any sort of refund. I used the service one day, it didn't work well at all, so I stopped using it. Had I known they'd suddenly sign me up for a paid account I never would have wasted my time and money.

June 2, 2025
Unprompted review
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Rated 4 out of 5 stars

Fan of Pdocastle!

I'm using Podcastle due to a YT video recommendation.

The experience has been nice, it's very easy to edit your audio and add different pieces of content.

I've already recommended Podcastle to some friends and, so far, I haven't thought of leaving their product.

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

They use misleading pricing

They use misleading pricing.
They also charge a year subscription price immediately after a free trial.

Even if you contact them about it, they say it's against there policy to give a refund.

They are a bunch of scammers, so don't do business with them.

On top of that their software is crap.

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT trust this company

Do NOT trust this company. The free trial I had did ended and I canceled it prior to the end date. They still used my card even though it was canceled. Thankfully my bank projected me from the charge. However, the new card that was sent to me by my bank was not even activated and they still tried to charge me again. I don't know how they got my new card information and it furthers just how shady this company is. Again, DO NOT TRUST THEM.

June 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Podcastle Review

Podcastle is easy to use and fun. I like how i can record and edit in one program. The Podcastle team is extremely helpful when I run into technical issues. I have been using the program for almost 2 years. I will continue to use it for my podcast and will encourage others to use it for their recording/editing needs.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Exactly what I need!

Podcastle has exactly what I need. The right audio cleanup tools when I need them most. Not only is it easy to use, it just works. My audio sounds amazing come out of Podcastle.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great product and customer service

I needed to update some crucial details in my account, but I encountered an issue where the verification code and link weren’t being sent to my email. Fortunately, the Podcastle team helped me smoothly implement the necessary changes.

I also really like the product—it makes it convenient for me to publish my podcast episodes across various platforms.

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended for easy, quick podcasting

I think Podcastle is the easiest, most intuitive audio editing platform. Their AI features cleaned up my (poor quality) audio so much that it sounded like I had a professional studio setup. Fair pricing after the free trial, too. If you want to stop making excuses and start podcasting, I recommend Podcastle.

April 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Easy to use and fun too!

The platform was simple to use, easy to navigate and our videos were solid....Made me look and sound way better than i normally would have! hahahaha
Great product!

April 21, 2025
Unprompted review
Rated 1 out of 5 stars

I signed up for the basic plan 9.99 and…

I signed up for the basic plan 9.99 and saw that I did not have all the tools I was curious about using to make my podcast better for everyone. Some of the tools you first start out with are great. The voice level ai dust awesome!! but then I wanted more so i upgraded 39.99 to use other tools. 9 min video was easy but then 20 min video sucks I am still WATING ALMOST AN HOUR FOR MY VIDEO TO UPLOAD OFF MY PHONE. REDIC. come to think about it I did not use the studio app to do my video just uploaded it myself. but now I have upgraded and I am using the studio to record. this is the second time I mind you. first took forever 2 I did not clock it i just left it alone and went to watch tv so excited when it finally got done. went to my pc to edit and my words that were on the screen were showing up before I was speaking. the video had a bad buffer and a delay on my speech. I saw myself talking and it sucked. now ok i forgive once. and now I record again. I am here about to leave to work and I cant close the app it 80 percent done and its stuck. I try to close the app but it tells me to keep it open to complete upload. how long do I have to wait?? this is so wrong in so many ways i need my phone and now I have to keep it open so it can finish. bull crap. please if anyone knows what the hell is going on reach out to me. so far this is very upsetting. I am bran new to this, please lord give me the patience to deal with this app which was highly recommended by so many people. also in the YouTube videos I saw, they talked about distribution right from the app WRONG not there. this is so upsetting. if I cant trust creditable people who have done this for a long time then who can I trust. this is such crap still 80% not done. AHHHHHHHHHHHH so upset with podcasttle and everyone on youtube who say its the best. bull crap

April 13, 2025
Unprompted review
Rated 1 out of 5 stars

Don't sign up – it's a scam

I was charged nearly $700 for a yearly plan I never intended to sign up for. I reached out immediately to explain the situation, clearly stated that I couldn't afford the charge, and politely asked for a refund.

They refused.

No flexibility, no understanding, and zero regard for customer experience. This kind of billing practice feels deceptive and predatory—especially when there’s no clear warning or confirmation step before committing users to such a large annual charge.

I would strongly caution anyone considering this service. If you do sign up, double-check every detail—because once they have your money, good luck getting it back.

April 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Realistic voice is the secret of any…

Realistic voice is the secret of any successful contents creator. I have searched far & wide on Internet for the site with the best and realistic voices, I found non with a convincing satisfaction until I came across podcastle's.ai Hub. Podcastle.ai has all forms of voices expressions you need for your podcasts or any social media content of your choice. I highly recommend Podcastle.ai for every contents creator.

April 3, 2025
Unprompted review
Rated 4 out of 5 stars

An Ai-Enhanced Podcast Creator

I signed up with the Podcastle to use it for creating my remote interview and publishing my podcast: Saffrony Podcast. I have been enjoyed the simplicity of its platform and effective audio separation per person feature. The Ai features work to a satisfactory level. Although I faced issues and bugs while editing, both supportive Ai bots and real Podcastle Team did their best to resolve the issue ASAP. I recommend it to anyone who wants to start a Podcast without being a tech nerd!

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Restored a screwed up recording

I’ve been using Podcastle for a couple of months now with my Podcast. I’m a new podcaster and after doing my research, I chose Podcastle as my host. Last night, my wife and I recorded an episode that was over an hour. At the end, I went to spot check a couple of places to to make sure it all sounded good. I was sick to my stomach when what I heard sounded like I had recorded in a phone booth with an old condenser mic. I use very high quality equipment but at some point before we started recording, I switched my input from my mixer to a small USB mic that had fallen off my desk and was on the floor behind my desk. But I had no idea because our headphone monitoring comes directly from my mixer, not a feed from the computer. Our podcast is raw and unscripted and we had a phenomenal episode. We knew there was no way to recreate that dynamic. Before scrapping it I decided to use the AI dust to see what would happen, sure there would be no saving it. I started and left the room. After about 30 minutes, it was finished so I started the playback. My jaw was on the ground. There was no difference in that recording and all my other ones recorded with my pro equipment. All I can say is “wow!” I had to check to make sure I wasn’t listening to one of the other projects but nope! It was the one that had been a total loss just 30 minutes before. If you need a recommendation for podcasting software, then get Podcastle without any concern. Not only is it easy to use, it will save you when you screw something up!

March 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Podcastle is the easiest platform I…

Podcastle is the easiest platform I have found for recording audio. It takes a while, like all platforms to get used to, to figure out where everything is, yet I have managed it easily and I struggle with my eyesight Its simple, well laid out, I love how easy it is to edit and add in extra fillers. So far, they haven't changed the layout, just added in, so I remember where the buttons and tabs are, and most importantly, sound quality is the best I've found. Podcastle keeps improving and I'm looking forward to remote android recording. They read comments and take notice of their customers. This is essential. I would love colour codes and larger tabs/buttons for visually impaired, yet this is my personal thing. I highly recommend Podcastle. Try it for a month and see the difference in sound qualty xxx

March 11, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent pricing policy

Fraudulent pricing policy
I've started 7 free trial to try out AI features. Unfortunately, I forgot to cancel it before 1-year charge cycle. I texted to support straight away and filled out the form for refund. They refunded me 1 year charge minus 1 month and kept $26. Support is referring to their policy why they keep 1 month charges, however I haven't found in policy, that you'll be charged for 1 month if you cancel it straight ahead. I don't have an access to services either. Which means that this company just took 1 months charges for nothing = stole money. Completely SCAM and fraud.

March 4, 2025
Unprompted review

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