Atachmounts Reviews 

17
•
TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

17 reviews

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2.3

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(17)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

Purchased a mount and phone holder

Purchased a mount and phone holder, unfortunately the mount broke the trim on my car because of the way it fits. I cannot return it because I mounted their phone holder into the pre drilled screw holes. I was planning to keep the phone holder as these items are sold separately. Bottom line I would not purchase from this company, if you’re not satisfied you will still pay a restocking fee and return shipping. I am now stuck with a $40 peice plastic and broken trim in my new car. When a company will not stand behind your complete satisfaction it tells you the return rate is very high.

October 13, 2026
Unprompted review
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Reply from Atachmounts

Hello Steve,

We’re sorry to hear about the trim damage you reported. When you contacted us, we provided a direct link to our return and product review process so we could collect the information needed to review your concern. We have not received a follow-up through that process, and our reply did not deny your refund request.

Our standard return policy applies to unused items. However, a reported fitment or product issue needs to be reviewed so we can determine the appropriate next step. You can request that review for the vehicle mount while keeping the separately purchased phone holder.

Please reply to our email with photos of the mount, the affected trim, and your vehicle details. We would appreciate the opportunity to review what happened and help address your concern.

The A-Tach Team

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Rated 1 out of 5 stars

★☆☆☆☆

★☆☆☆☆ — Defective mount, missing replacement, and no refund

I paid $43.48 for an A-Tach Nissan Pathfinder phone mount, and the faceplate separated from the mount. A-Tach acknowledged that there might have been a bad weld connection and promised to send a replacement right away.

More than two weeks later, the replacement still had not arrived, and the tracking showed no USPS acceptance scan. A-Tach said they had handed the package to USPS and attributed the missing scan to a shipping issue.

By then, I had found another mounting solution and requested a refund, offering to return the defective product. A-Tach refused the refund because screws had entered the faceplate—even though the problem I reported was the separation of the mount’s bonded parts, which they had already acknowledged could be defective.

They offered another free replacement, which I declined. After a failed product and weeks without the promised replacement, I had lost confidence in both the quality and their ability to resolve the issue to my satisfaction.

In my experience, ProClip offers better quality and better customer service. I recommend spending your money there. I will not purchase from A-Tach again.

September 22, 2026
Unprompted review
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Reply from Atachmounts

Hello Ken,

We’re sorry the faceplate separated and that the replacement did not arrive. We acknowledged a possible fault in the bonded connection and shipped a replacement at no charge. Unfortunately, USPS tracking did not show an acceptance scan, leaving us unable to confirm its progress.

When you reported that it had not arrived, we offered another replacement at no charge. We understand that you had already purchased a different solution and declined that offer.

The screw holes did not prevent warranty coverage for the reported defect. They affected eligibility for a standard return refund. Our warranty provides repair or replacement rather than a refund, which is why we offered to replace the mount again.

We recognize that the product issue and delivery problem together created a frustrating experience, and we’re sorry your confidence was not restored.

The A-Tach Team

Rated 2 out of 5 stars

Don't buy

Poor Quality for the price
Buy Pro-clips.

October 1, 2026
Unprompted review
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Reply from Atachmounts

We have checked our records to see if we can help this customer with any quality or fitment concerns. However, we are not able to find a Frank Castiglia that placed an order with us. We also checked our email records to see if Frank reported any concerns and could not find any correspondence to look into. We would like to help if we knew where to look.

Rated 1 out of 5 stars

Product of poor quality

Order #44780. Product of poor quality. Super slow customer service. While the company would of course say otherwise, the 2.6 review rating speaks for itself. Stay away.

August 7, 2026
Unprompted review
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Reply from Atachmounts

Hello Mike, thank you for providing your order number. We shipped your August 2 order on August 3. You contacted us on August 20 to request a return, and we received the items on September 10.

After inspecting the return, we found that the vehicle mount had been screwed into and was damaged. Under our return policy, we could not refund that portion of the order. You subsequently asked us to send the returned items back to you, and we are shipping them on September 28, the next business day after your request was placed.

We’re sorry you were disappointed with the product and your experience with us.

Rated 1 out of 5 stars

Cheaply made

Cheaply made - this thing broke before I even had it installed

September 19, 2026
Unprompted review
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Reply from Atachmounts

If the mount broke while installing, we are happy to replace it when a photo of the broken mount is sent in to us.

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Rated 1 out of 5 stars

Mount Failure with MagSafe Phone holder

Purchased 2014 Subaru Outback custom mount and MagSafe phone holder. Mount did not fit car securely enough to stay attached under the pressure of removing the phone from the mag holder. Bottom line mount was a failure when coupled with the MagSafe phone holder.

July 24, 2026
Unprompted review
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Reply from Atachmounts

We have had many customers purchase and install this mount with no other customers contacting us with any concerns. We are always happy to assist with installations and offer refunds for returned mounts. This customer did not contacted us for assistance. We would have been happy to help where we can.

Rated 5 out of 5 stars

I was willing to try something new to…

I was willing to try something new to find the right mount for my vehicles. Although a little pricey, I was willing to try it out. I am now about to purchase one for my third vehicle as this is by far the best and most stable mount I’ve used. I’m actually in the process of getting them approved for my work delivery vehicles. Installing them can be a bit tricky but that’s because of the “exact” fit. Thank you!

July 16, 2026
Unprompted review
Rated 4 out of 5 stars

If you but a mount for an older car

(Edit) so far a tach customer service is better than expected. They are willing to send me a new mount and has reassured me that the mount was manufactured recently so the plastic is not aged.

If you but a mount for an older car, they are shipping old stock with aged brittle plastic that will snap when you try to install.

June 14, 2026
Unprompted review
Rated 1 out of 5 stars

Even 1 star is too much

Even 1 star is too much.
Shipping to europe, more than 7 weeks with no support at all from the team. You have to chase everything yourself.
Paid for signature but never received the parts even though showing delivered bear in mind paid also the customs fee. Now the even dont reply to my mails for a solution, 2 parts for 30 usd cost me 120 usd but never received anything

October 17, 2025
Unprompted review
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Reply from Atachmounts

Belgium Post official tracking shows the package was delivered to this customer's address. As far as what A-Tach has been notified, this customer received their package and is now wanting a refund of their funds after receiving their order. A-Tach has asked this customer to provide information that will get their funds refunded if the package was not delivered or was stolen after delivery.

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Rated 3 out of 5 stars

Tach Mount is a U.S.-owned and operated…

Tach Mount is a U.S.-owned and operated company that produces generally well-made products. I wanted to share my personal experience to provide balanced feedback for potential buyers. I have purchased two of their mounts—one for my Infiniti QX70 and another for my Q50.

The mount for the QX70 exceeded my expectations. It was well-designed, sturdy, and built to last. I’ve had no issues with it, and it continues to perform exactly as intended. Unfortunately, my experience with the Q50 mount was different. From the start, it did not provide a perfect fit, and in hotter climates, the fit loosened further over time. While the craftsmanship is decent, the design for this particular model could benefit from refinement to improve compatibility and performance in varying temperatures.

Overall, I believe Tach Mount offers good products, but performance may vary depending on the specific vehicle model.

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

I strongly advise against purchasing…

I strongly advise against purchasing any products from A-Tack Mounts. This company has been nothing short of unacceptable. The product I received was defective right out of the box. Most frustrating is their refusal to honor their own return policy. Spend your money elsewhere.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

So far very impressed

I needed an appropriate phone mount for my 2014 Lexus as generic mounts would either block too much of the windshield, or damage the leather interior. Custom fit mounts are expensive all around, but atachmounts was the least expensive option, so decided to give them a try. The fit is a bit tight, but following the directions I was able to get it installed without damaging it or my car. And the wireless charging cradle shipped with the mount is rather impressive and feels like it belongs in a luxury car. In the end, I have a very secure phone holder that looks and feels like it belongs in my car. Overall, I feel like the product is worth the price, and I am considering purchasing another one of their mounts for my truck.

May 5, 2025
Unprompted review
Rated 1 out of 5 stars

Not even close to good

First off, these things are VERY expensive for what they are. A simple piece of plastic cost almost 70$$$$. I made sure I had the right size and make, but the product was not even REMOTELY close to fitting, I'm talking the piece that is supposed to secure to the dash is at least 3-4 inches too short.

Returns are a pain in the behind, They don't have a number to call, you must use email. I would say don't waste you time

October 24, 2024
Unprompted review
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Rated 1 out of 5 stars

Very Expensive Mistake

Cheaply made and didn't fit. Reached out to return and was met with a series of copy-and-paste responses trying to dissuade me from returning.

When they finally agreed, I ended up eating the cost of shipping to me, the cost of shipping it back to them, and they didn't refund my tax either.

Altogether it was $40 after tax & shipping. I ended up getting less than $20 back after returning a faulty product.

September 1, 2024
Unprompted review
Rated 1 out of 5 stars

2019 Chevy Bolt EV cellphone mount doesn't work.

Purchased the A-Tach mount for 2019 Chevy Bolt - part# 50529. Mount comes with a "Separation Tool" which does not and cannot separate the plastic seam in the bottom of the A/C vent. I followed the instructions to the letter, and still could not separate the seam so that the mount would stay put. This product does NOT fit without a proper tool and much more expansive instructions to get the seam separated. I do NOT recommend purchasing this product for a 2017-2021 Chevy Bolt EV.

November 25, 2023
Unprompted review
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