ATA Medical Reviews 47

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally friendly, helpful, and professional, often highlighting their gentle demeanor and excellent bedside manners. Many people appreciate the efficiency of the service, noting quick processes for appointments, tests, and receiving results, which contributes to a smooth and convenient experience. However, some people were dissatisfied with the service, mentioning issues with reports not being provided on time and receiving excuses. A few other people also felt that the blood drawing skills were poor.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, efficiency, and... See more

Service

Consumers find service to be positive. Many reviewers praise the fast, efficient, and professional service,... See more

Based on these reviews

Rated 5 out of 5 stars

Went for CT Scan. I arrived early, they asked me to go in and sit down and be comfortable. Very sincere and caring. Radiographer Tech, young lady super gentle & patient. Exhibited great bedside manner... See more

Company replied

Rated 4 out of 5 stars

The doctor that reviewing & explaining my health screening report is very details and professional. Due to the on-going A&A work in the clinic after operation for around 1 month, the environments a... See more

Company replied

Rated 5 out of 5 stars

I whatsapped the team late at night for an urgent booking the following day not even expecting a reply that night. They replied within minutes and was so so nice to accommodate to my needs. I al... See more

Company replied

Rated 5 out of 5 stars

I am very satisfied with the service provided from the staff of ATA Medical, comfortable and care for the patient’s need. I searched “lab test only” service online this morning and decided... See more

Company replied


Company details

  1. Medical Clinic
  2. Blood Testing Service
  3. Family Practice Physician
  4. Medical Diagnostic Imaging Center
  5. Women's Health Clinic
  6. Travel Clinic

Written by the company

ATA Medical is a trusted and reliable one-stop healthcare provider in Singapore, described by many patients as one of the best health screening clinics for its experience, service-oriented approach, and comprehensive care. We offer men’s health, women’s health, and health screening services, with on-site diagnostic imaging including CT scans, X-rays, ultrasound, and MRI. We have cared for over 150,000 patients across three clinics located at Orchard, Tanjong Pagar, and Jurong East.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

47 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Not recommend

Not recommend. Bad attitude

April 15, 2026
Unprompted review
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Reply from ATA Medical

Hi Chris, we’re sorry to hear about your experience. This is not the standard we aim to provide at ATA Medical. As we’re unable to identify your visit based on your name, we would appreciate it if you could reach out to us at hi@atamed.sg with more details. This will allow us to look into the matter and address it properly.

Rated 5 out of 5 stars

Extremely impressed in the professional…

Extremely impressed in the professional manner and quick turnaround/ response in getting blood tests and receiving my results. Keep up the great work. All at an affordable price as an UK expat. Excellent service.

April 16, 2026
Unprompted review
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Reply from ATA Medical

Thank you, Steve North Easat Scotland, for your kind review! We’re pleased that our team could provide a smooth and timely experience for your blood tests and results. Your feedback on both service and value means a lot to us. We hope to serve you again 😊

Rated 5 out of 5 stars

Professional Staff and Excellent Quality of Services

Very easy to schedule the appointment, staff was responsive and answered all my questions. Once you are there the process is like 1 2 3, in and out and their prices are competitive and in line with the quality of services and overall customer service experience. I plan to use them in the future. I strongly recommend to those seeking similar experience.

April 16, 2026
Unprompted review
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Reply from ATA Medical

Thank you, IvanDC Rivero, for your kind review! We’re happy to know that your experience was smooth, efficient, and well-supported by our team. Your feedback on both service and value means a lot to us. We look forward to welcoming you again 😊

Rated 5 out of 5 stars

I have been coming here since 2024 and…

I have been coming here since 2024 and yearly. The experience and staffs especially the indian lady that draws blood is so helpful and patient. Highly recommended!

April 14, 2026
Unprompted review
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Reply from ATA Medical

Thank you, Jacky Chia, for your kind review and for your continued support since 2024! We’re glad to hear that your experiences have been positive, and that our team—especially the staff assisting with your blood test—has been helpful and patient. We’ve shared your kind words with her as well. We truly appreciate your recommendation and look forward to seeing you again 😊

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Rated 5 out of 5 stars

Went for CT Scan

Went for CT Scan. I arrived early, they asked me to go in and sit down and be comfortable. Very sincere and caring. Radiographer Tech, young lady super gentle & patient. Exhibited great bedside manners, kept me calm talked me through procedure. Kept assuring me that she’s there this being my first time. It was painless and pleasant.

April 14, 2026
Unprompted review
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Reply from ATA Medical

Thank you, Teiker, for your thoughtful review! We’re glad to hear that your CT scan experience was comfortable and reassuring, especially for your first time. It’s wonderful to know our radiographer made you feel at ease with her patience and care — we’ve shared your kind words with her as well. We truly appreciate your feedback and hope to see you again when needed 😊

Rated 5 out of 5 stars

Elite Package

Did the Elite Package and it was super quick, done within 10 minutes! Everyone was so kind and helpful! Will be back for other checkups in the future! The clinic itself was super clean as well!

April 8, 2026
Unprompted review
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Reply from ATA Medical

Thank you, Erika Hatsuda, for your kind review! We’re glad to hear that your Elite Package experience was quick and smooth, and that our team made you feel well taken care of. It’s also great to know you found the clinic clean and comfortable. We look forward to welcoming you back for your future check-ups 😊

Rated 5 out of 5 stars

Very knowledgeable and lovely environment

Very knowledgeable and felt very relaxed. No time pressure.

April 7, 2026
Unprompted review
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Reply from ATA Medical

Thank you, Denis Coyne, for your kind review! 😊

We’re glad to hear that you felt relaxed during your visit and that our team’s knowledge made a difference. Creating a comfortable, no-pressure environment is something we truly value.

We appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Very welcoming clinic

Very welcoming clinic. Doctors and Staffs are all well trained, Customer Services are superb!

April 7, 2026
Unprompted review
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Reply from ATA Medical

Thank you, SL, for your kind review! 😊

We’re happy to hear that you felt welcomed by our team. It’s encouraging to know that both our doctors and staff, along with our customer service, made a positive impression.

We truly appreciate your support and look forward to caring for you again!

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Rated 5 out of 5 stars

Fast and great service

Fast and great service! Friendly and knowledgeable staff!

April 6, 2026
Unprompted review
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Reply from ATA Medical

Thank you, Robe, for your kind review! 😊

We’re glad to hear that you had a fast and smooth experience with us. It’s great to know our team’s friendliness and knowledge made a positive difference.

We appreciate your support and hope to see you again!

Rated 1 out of 5 stars

Terrible service unable to provide…

Terrible service unable to provide report on time and tonne of excuses given. Requested express fees end up could not deliver. This is a norms for Singapore’s Medical professional such a shame !!

April 6, 2026
Unprompted review
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Reply from ATA Medical

Thank you, Kingsley, for your feedback. We’re sorry that your report was not delivered on time due to a last-minute, unexpected third-party system failure, and we understand how frustrating this must have been, especially after opting for express service. Our team had reached out to you prior to this review to explain the situation quickly and to arrange a refund. We appreciate your understanding and will continue working to prevent such issues in future.

Rated 5 out of 5 stars

Service was fast and good

Service was fast and good. Female doctor was very patient. The clinic was clean and had hot and cold drinks, the hot drinks were especially useful as the clinic was a bit cold.

April 2, 2026
Unprompted review
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Reply from ATA Medical

Thank you, qq, for your kind review! 😊

We’re glad to hear that you had a smooth experience and that our doctor’s patience made a positive difference. It’s also nice to know you appreciated the clinic environment and refreshments—we’ll certainly take note of the temperature as well.

We appreciate your support and hope to see you again!

Rated 3 out of 5 stars

Good env but poor skill for drawing blood

Good env
Poor skill for blood drawing

March 25, 2026
Unprompted review
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Reply from ATA Medical

Hi Eng Yong, we looked through our records but were unable to identify you from your name on this review. Would you be able to email us your details at hi@atamed.sg so we can find out more about your visit? Thank you.

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Rated 5 out of 5 stars

Highly recommend

Great service, nice clean premises, modern, Dr. Leonard Leng has a great personality, not just there to dispense medications but to get to the root cause, discuss options and even emailed me with some other ideas that were not connected to the clinic but might help, very impressed and felt at ease to discuss openly.

March 25, 2026
Unprompted review
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Reply from ATA Medical

Thank you, WFB, for your kind review! 😊

We’re glad to hear that you had a positive experience with us and that you felt comfortable during your consultation. It’s especially encouraging to know that Dr. Leonard Leng’s thoughtful approach and willingness to explore options made a meaningful difference.

We truly appreciate your support and look forward to caring for you again!

Rated 5 out of 5 stars

All staff are nice and very kind.

All staff are nice and very kind.

March 25, 2026
Unprompted review
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Reply from ATA Medical

Thank you, Swe Yee Htun, for your kind review! 😊

We’re glad to hear that you had a pleasant experience with our team. Your kind words about our staff mean a lot to us.

We appreciate your support and hope to see you again!

Rated 5 out of 5 stars

Timely and friendly service

March 24, 2026
Unprompted review
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Reply from ATA Medical

Thank you, TAN LIZI, for your kind review! 😊

We’re glad to hear that you had a smooth experience with our team. Providing timely and friendly service is something we always strive for.

We appreciate your support and hope to see you again!

Rated 5 out of 5 stars

I had a really great experience at ATA…

I had a really great experience at ATA Medical Clinic at Orchard. The staff were very efficient and professional, and the whole process was smooth from start to finish. I was especially impressed that I received my X-ray and TB test results on the same day—very fast and convenient!

I’m truly satisfied with the service and would highly recommend this clinic to anyone looking for prompt and reliable medical care.

March 23, 2026
Unprompted review
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Reply from ATA Medical

Thank you, Elmarie Lauzon, for your kind review! 😊

We’re glad to hear that you had a smooth and efficient experience with us at our Orchard clinic. It’s especially encouraging to know that the same-day X-ray and TB test results were helpful and convenient for you.

We truly appreciate your support and recommendation, and we look forward to caring for you again!

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Rated 5 out of 5 stars

Great Service and very nice staff

March 20, 2026
Unprompted review
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Reply from ATA Medical

Thank you, Bryan Lim, for your kind review! 😊

We’re glad to hear that you had a positive experience with our team. Your kind words about our staff mean a lot to us.

We appreciate your support and hope to see you again!

Rated 5 out of 5 stars

Amazing

Amazing. Fast and friendly.

March 20, 2026
Unprompted review
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Reply from ATA Medical

Thank you, Shawn, for your kind review! 😊

We’re glad to hear that you had a fast and friendly experience with us. Your feedback means a lot to our team.

We appreciate your support and hope to see you again!

Rated 5 out of 5 stars

Retrieve my profile from my company…

Retrieve my profile from my company email address. Nurse who attend to me for blood test and blood pressure, tells me on requirements before referring to counter staff to confirm that I have completed my health screening procedure. Thanks

March 18, 2026
Unprompted review
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Reply from ATA Medical

Thank you, Wong Loh Mui Lang, for your kind review! 😊

We’re glad to hear that your screening process went smoothly and that our team guided you clearly through each step. It’s encouraging to know that the explanations and coordination between our staff made your experience a positive one.

We appreciate your support and hope to see you again!

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