Atech security Inc, wrong NJ contractor choice
Had an outdoor wired camera system installed by this company. Although I received labor and product warranty in writing from owner, Wil Mercado, he was both unreliable and unprofessional once installation was completed and he had been paid. He never responded to bbb complaint filed, and this is documented on the bbb website. It took over 6 months to get him to return and service system issues. After bbb complaint and calling him for months, he finally returned 1 time. He then denied there were issues with the camera video quality and the system was even worse after he serviced it. I sent pictures to other companies who stated there were issues with the picture qualty, that he had installed it in the cheapest way possible, that he used incompatible equipment parts that cause video distortion, and that his wiring was sloppily installed and left improperly exposed. Also that he did not install the brand of equipment that he claimed to have installed. I was therefore grossly overcharged for inferior products and labor. He is also extremly unprofessional. When I last contacted him in November, he answered the phone and said I caught him at a bad time, could I call him back in an hour. Which I did, but he did not answer. I have not been able to reach him since then, nor has he ever returned my call. I picked the wrong contractor and wasted thousands. Consumers please beware, this company is not a reputable, or professional company.