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See what reviewers are saying

Rated 5 out of 5 stars

John did a fantastic Crisis training. It was very relevant to our product. The desktop exercise was the most interesting. The training has highlighted gaps in our plan that will now be addressed.

Rated 4 out of 5 stars

The course was useful to refresh my existing supplier safety auditing skills, as well as teaching me a few new things along the way. Colin is a very approachable and engaging trainer who is able to sh... See more

Rated 5 out of 5 stars

Superb training, well-paced, engaging and very on point. Really inspired action in thee whole team, got everyone thinking and left as in a much better place. Thank you! Sam Clark, Experience Travel... See more

Rated 5 out of 5 stars

A fantastic session with John covering Crisis Management for our overseas team. Thorough, current and practical training, relevant to our destinations. The best part was the desktop exercise which hig... See more

Company details

  1. Business Management Consultant

Written by the company

tranquilico has been working in the travel industry, sport and educational sectors since 2008, helping companies large and small to implement robust risk and crisis management plans. By installing travel safety management systems and conducting crisis management training, we help ensure that due diligence is in place for when incidents occur.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

40 reviews

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Rated 5 out of 5 stars

Valuable and engaging training session on crisis management

Given the nature of our business, we understand that crisis management is essential. It can often be put to the side while more enjoyable and less intimidating tasks are worked on. Receiving training and guidance from Tranquilico was incredibly helpful. Our trainer, Colin, had a wealth of knowledge and experience that kept our global teams engaged and focused. I would highly recommend the training and consulting that we received.

December 22, 2023
Rated 5 out of 5 stars

Excellent Training

Colin and his team were very professional and easy to work with. They provided my team with a real-world simulation that prepared us to take care of our client’s needs during difficult circumstances. We are pleased to work with Colin again and appreciate his attention to details. Highly recommended.

December 7, 2023
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Rated 4 out of 5 stars

Useful skills & knowledge refresher training

The course was useful to refresh my existing supplier safety auditing skills, as well as teaching me a few new things along the way. Colin is a very approachable and engaging trainer who is able to share his wealth of H & S auditing experience in the travel trade to great effect. He takes a very sensible and pragmatic approach to what can otherwise be a rather daunting subject. I also appreciated the invaluable handouts and resources. The only reason I have given the course 4 stars rather than 5 is that it had to cater for quite a wide breadth of differing knowledge levels and areas of interest amongst the participants.

October 19, 2023
Rated 5 out of 5 stars

Engaging and Informative Training

Tranquilico led a training session for our team which was engaging, informative, delivered at an appropriate level and left us with lots of tangible takeaways to allow us to optimise our safety management systems. Colin's experience in keeping travellers safe is vast and we were glad to be able to draw upon that during the session. I'm sure our team learned a great deal and we would be happy to recommend Tranquilico to others in our industry.

August 2, 2023
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Rated 5 out of 5 stars

Invaluable industry insight

We have worked with Colin and Tranquilico (Atkin Jones) for a number of years and have always found their Crisis Management and Health and Safety training and insights invaluable. The reassurance and support given to our team is huge and we would highly recommend them.

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

An Indispensable Partner

We are so grateful for the guidance and support we have received from Tranquilico/Atkin Jones over the years. We have used them for Crisis Management, Health and Safety and Sustainability insights, training and administration for many years and feel they are an indispensable partner. We would highly recommend to any travel operator for their balanced and considered advice and comprehensive service offering. They are also lovely people and a joy to do business with.

September 28, 2023
Rated 5 out of 5 stars

Easy to work with and very experienced

We have worked with Colin and the team on our Crisis Management plan for some time now and value the delivery and importance of the workshops and simulation we completed which has helped us fine tune our plan.

The simulation was well considered and the feedback was delivered in a collaborative learning style so that we can take actions on areas to improve. Great experience.

September 28, 2023
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Rated 5 out of 5 stars

A first rate job

Colin of Tranquilico did a first rate job of guiding our team virtually through a really appropriate crisis simulation.
It was terrifically helpful in preparing our team for what would be a very difficult situation.

June 21, 2023
Rated 5 out of 5 stars

Crisis Management Training

Colin and Tranquilico delivered a great Crisis Management Training session for our office team recently. This is the 4th time we've used Tranquilico for this essential training and we wouldn't hesitate to recommend them. The training will be tailored to your business and all of our staff came away from the training with a lot more confidence in dealing with a crisis situation.

September 28, 2023
Rated 5 out of 5 stars

Crisis management planning and training

Colin from Tranquilico recently conducted a crisis management workshop for our team at our offices. It was a brilliant session, full of very interesting and helpful insights, guidance, and resources, and we found the whole session incredibly productive and engaging. Prior to the workshop, Colin also helped us prepare the company's crisis management policy. Colin's knowledge and expertise in this field are second to none and for anyone looking for help with crisis management planning and training, I cannot recommend Tranquilico highly enough.

September 21, 2023
Rated 5 out of 5 stars

Fantastic flexible and pragmatic company

I’ve worked with Colin and Tranquilico while I have been responsible for H&S in two tour operators - once on developing our crisis mgmt capabilities and once on a full safety system review and training plan followed then by crisis management training over the years. I am a frequent and repeat purchaser and always get Tranquilico involved every couple of years for refresher training for our teams overseas. Colin delivers accessible, pragmatic and a highly personal service. I wouldn’t hesitate to recommend them to any tour operators who want to improve their due diligence in any H&S related area. Ed Pyke - Operations Director at Simpson Travel

May 1, 2023
Unprompted review
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