This Rating is for the Company You Own…
This Rating is for the Company You Own Called Mercury Credit Cards... You're the parent Company so just as any other Parent that has an uncouth/unruly child.... We have to speak on the Parent.
What's Up with the BS Credit Card Companies???!!?? How is it any time you dispute their default is to side with the Merchant every time!!?? With not a shred of evidence except you did business with them. Again another shady mechanic did some Subpar Shotty and Questionable Work, that they wanted FULL payment for. When the Work isn't fully done or done so Subpar that you have yo have the EXACT SAME WORK completed by someone else. You painstakingly get Estimates for the work needed and the Cost for said work. Send it to these CLOWNS at Mercury and without notice, NO CALL, NO EMAIL, NO LETTER, NOTHING...They side with the Merchant!!???!! When initially contacted about it a Manager for this Shady A Outfit says, "Hmmm there's something strange about this dispute. One day it was approved and the very next day denied with not much information." I say yeah the shotty work was done by an Outfit that is "Connected"(read into it what you will) it is very strange that it was approved then a day later reversed. The Manager Guy says I am going to take this up with higher ups. Call back today to get word that the "Higher Ups" said No to reinitiating the dispute and the charge sticks....which is the BIGGEST CROCK OF SUGAR HONEY ICED TEA I HAVE EVER SEEN..... THE COMPANY DID NOT DO WHAT THEY WANTED TO BE PAID IN FULL FOR..... and what they did do was SUBPAR AT BEST, and The Company I chose is forcing me to pay for a Service I NEVER RECEIVED...I AM STILL NOT ABLE TO UTILIZE WHAT THIS ENTITY WAS PAID TO REPAIR........ and The Credit Card Company I do business with sided with a merchant they are not in any type of fiduciary relationship with...So I will be getting rid of this SORRY A Company Mercury and will Steer Anyone that asks well away from a company that puts it's Client LAST... DON'T EVER DO BUSINESS WITH THIS COMAPNY