Atmacha is such a wonderful company- I’ve recent bought some absolutely stunning cushions from them. They were originally out of stock but they reassured me they would soon be arriving. They did arriv... See more
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Review summary
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Reviews shaping this summary
This the best furniture company in London . I have dealt with them in 4 occasions for 4 of our family homes and they have never disappointed us . They are extremely professional with high standard fur... See more
I could not access this product in Ireland and I saw it on a uk website Atmacha Home and Living . Lilly was most helpful chasing up my order with the warehouse and I received my purchase very quickly.... See more
I have looked for cushions everywhere without success. I found them and they were delivered as described and I am extremely pleased with both the look and the quality of them . Will definitely order a... See more
Company details
Written by the company
Bring timeless pure style and relaxing comfort to your living space. Sleek, simple and elegant designs will create the luxury you dream of. We provide customized options to match your taste or home all under one roof. Visit our showroom, website, or Instagram to let the experience begin.
Contact info
13-15 Grand Parade, N4 1LA, London, United Kingdom
- 020 8348 8861
- hello@atmacha.com
- atmacha.com
4.5
Excellent
160 reviews
Replied to 80% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Atmacha Home and Living
Lovely, enjoy it :)
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I’ve had such a positive experience…
I’ve had such a positive experience with atmacha. Customer service was first class and I love my purchases. Thank you. Would definitely recommend.
December 2, 2024
Unprompted review
Reply from Atmacha Home and Living
Thank you so much, Jacqueline! We're really happy to hear you had such a great experience and love your items. Your recommendation means the world to us! 😊
Elena
Atmacha Team
I’ve ordered twice from Atmacha- both…
I’ve ordered twice from Atmacha- both times very happy from choosing to ordering to delivery! My most recent order was requested from a photo and I’m so happy with the end product!
December 4, 2024
Unprompted review
Reply from Atmacha Home and Living
Dear Sophia,
Thank you for your amazing review! We’re so glad you’re happy with both your orders, especially your custom request. Your satisfaction means the world to us, and we look forward to serving you again!
Best regards,
Atmacha Team
Really quick delivery and great quality
Checked if stock was available and was told yes. Very good communication. I placed my order that same day and it was delivered the next day! Fabulous quality cushions that I couldn’t find anywhere else in stock, I’m really pleased.
November 28, 2024
Unprompted review
Reply from Atmacha Home and Living
Thank you so much! We're so glad everything went smoothly and that you’re loving the cushions. It’s great to hear they were just what you were looking for! 😊
Elena
Atmacha Team
Reply from Atmacha Home and Living
Thank you for your kind words! We're thrilled to hear you love the product. 😊
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Atmacha are to be highly recommended…
Atmacha are to be highly recommended for quality of goods, customer service and speed of delivery. Thank you.
June 10, 2024
Reply from Atmacha Home and Living
Hi Susan,
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us. Your feedback truly means a lot and motivates us to keep delivering the best service possible. If there’s anything else we can do for you, please don’t hesitate to reach out.
Pearl Sofa
Fantastic communication with my order throughout the process. The delivery men were kind and efficient. The sofa is absolutely beautiful. I would highly recommend!
September 11, 2024
Unprompted review
Reply from Atmacha Home and Living
Hi Lowri,
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us. Your feedback truly means a lot and motivates us to keep delivering the best service possible. If there’s anything else we can do for you, please don’t hesitate to reach out.
I bought beautiful leather corner sofa…
I bought beautiful leather corner sofa fits excellent and It didn’t been first items bought from Atmacha I have olso chest drawers and carpet the Quality is fantastic and I so happy from all my items
Delivery guys done fantastic job they couldn’t fit in the lift, but them still bring with this hot 🥵 weather to the third floor God bless them 🙏🙏🙏🙏
Thank you very much Atmacha for you beautiful furniture and all home items 🙏🙏🙏Recommend 💯 definitely back again and bring friend and family xxx
July 29, 2024
Unprompted review
Reply from Atmacha Home and Living
Hi Iwona,
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us. Your feedback truly means a lot and motivates us to keep delivering the best service possible. If there’s anything else we can do for you, please don’t hesitate to reach out.
The worst quality
The worst quality - bought a bed for over 1500 and it broke after 3 years and I was advised I have to pay £450 to repair it (might aswell just buy a new bed!)
Totally avoid. It may look nice but it’s such a cheap bad quality and certainly not worth the price tag.
June 3, 2024
Unprompted review
Reply from Atmacha Home and Living
We're sorry to hear that you’re unhappy with your experience. We take customer feedback seriously and aim to clarify the situation.
Our records indicate that the issue with your bed is due to accidental damage, which unfortunately is not covered under the standard manufacturer’s warranty. As the damaged part needs to be specially ordered and replaced, the quoted cost of £450 reflects both the price of the part and the associated logistics. Please understand that since the warranty period has expired and this damage is not manufacturing-related, we are unable to offer a free repair or replacement.
We do strive to provide products that balance design and durability, and we regret that this particular case did not meet your expectations. If you'd like to discuss alternative solutions or upgrades, we’d be happy to help.
Kind regards,
Atmacha Team
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Excellent service and so in love with…
Excellent service and so in love with my tv unit and my Chelsea sofa. My living room looks beautiful now. I highly recommend Atmacha furnitures to everyone. Staff were very friendly and helpful. Thank you so much Atmacha team.
May 30, 2024
Unprompted review
Reply from Atmacha Home and Living
Thank you so much, Simone Ali! We're so happy to hear you’re loving your TV unit and Chelsea sofa — your living room must look amazing! Thanks for the lovely words and recommendation 😊
Elena
Atmacha Team
Great service
Great service , arrived in 2 days, my dinning table has fitted very well in the living room.
Thank you and will using you again .
May 15, 2024
Unprompted review
Reply from Atmacha Home and Living
Thanks so much, Shahid Ahmed! We're glad the dining table was a perfect fit and arrived quickly. Looking forward to helping you again soon! 😊
Elena
Atmacha Team
Best sofabed so far
I order a sofabed which is delivered without issues and sofabed is very good, sturdy and nice. Company is very nice and easy to deal with and trust worthy
February 9, 2024
Reply from Atmacha Home and Living
Thank you so much, Pradeep! We’re really happy you’re pleased with the sofabed and had a smooth experience with us. It means a lot to be called trustworthy! 😊
Elena
Atmacha Team
Good customer service, but still awaiting delivery
Ordering was straight forward.i expected to wait 8-12 weeks for delivery. Ordered 30/11/23 still awaiting delivery. Customer services have contacted me 3 times to keep me updated.
I cannot comment on item as yet, hence 3 stars.
November 30, 2023
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Review for what?
What have you done for which you are asking for review? My chairs were ordered over 14 weeks ago . You haven’t arranged delivery and you are asking for feedback about your performance . First time I have seen a company asking for review without delivering the order!
November 26, 2023
Delivery was on time
Delivery was on time, good services and nice my purchase I love them.Thanks🙏🏻
November 10, 2023
Reply from Atmacha Home and Living
Thank you so much, Roya! We're really glad you love your purchase and had a smooth delivery experience 🙏🏻
Elena
Atmacha Team
Everything about Atmacha was great!!
Great service, great product and great after care. Highly recommended for all your furniture needs if you want the woww factor.
January 17, 2024
Unprompted review
Reply from Atmacha Home and Living
Thank you so much! We’re so happy you had a great experience from start to finish. Love that we could bring the wow factor! 😊
Elena
Atmacha Team
Great product, delievery was a mess
The chair is great, good quality. But delievery was a mess. They called the day before and said they would be coming the next day, with an all day slot and I couldn't choose another day, it was the only day available. It was very late notice. They didn't turn up the next day. I contacted them and they said it would arrive on Tuesday, and it turned up on Monday. One good point of delievery was they took all the packaging with them which was a great help.
September 19, 2023
Reply from Atmacha Home and Living
Thank you for your feedback! We're really glad you’re happy with the chair and appreciated the packaging removal. We're sorry about the delivery confusion and will work on improving that part of the experience. Thanks again for your patience!
Elena
Atmacha Team
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The living room is great
The living room is great, and they managed to deliver it on the exact date I wanted.
December 11, 2023
Unprompted review
Reply from Atmacha Home and Living
Thanks so much! We’re so happy your living room looks great and the delivery worked out just as planned 😊
Elena
Atmacha Team
New Chelsea TV Unit
Yesterday I received the New Chelsea tv unit from Atmacha and it is simply stunning. It took me a while online to find exactly what I was looking for and Atmacha was literally (and thankfully) my one find of the item I was after. It is beautifully made and of high quality. Communication was just fantastic throughout and appreciated, and the delivery team were fabulous - a full day to make my delivery location, setting up the unit and taking away packaging. Thank you
November 16, 2023
Unprompted review
Reply from Atmacha Home and Living
Thank you so much! We’re thrilled you found exactly what you were looking for and that the Chelsea TV unit lived up to your expectations. So glad you had a great experience from start to finish – we’ll pass your kind words on to the team! 😊
Elena
Atmacha Team
Would highly recommend
Would highly recommend
I ordered 4 dining chairs the service was great
Slight delay due to transportation and one arrived damaged
The guys were great ordered another which arrived perfect
September 8, 2023
Unprompted review
Reply from Atmacha Home and Living
Thank you so much, Lynne! We're glad you’re happy with the chairs and really appreciate your patience with the delay. So pleased we could get everything sorted for you! 😊
Elena
Atmacha Team
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