Atmacha Home and Living Reviews 160

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including furniture, cushions, and rugs, often noting that items look even better in person. The delivery service is frequently highlighted for its speed and efficiency, with many people appreciating the careful handling and assembly of items. Reviewers also commend the staff for their professionalism, helpfulness, and excellent communication throughout the entire process. However, some customers also noted issues with delivery times, with a few experiencing delays or longer-than-expected waits for their items. A small number of people also mentioned problems with product smell upon arrival or difficulties with furniture fitting through doors, though the company's staff often resolved these issues.

What people talk about most

Product

Consumers find products to be of high quality and aesthetically pleasing. Many reviewers are delighted with... See more

Quality

Customers had positive experiences with quality. Many reviewers are delighted with their new furniture,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast and efficient... See more

Service

Clients share positive opinions on service, highlighting the excellent and brilliant support received. Many... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Atmacha is such a wonderful company- I’ve recent bought some absolutely stunning cushions from them. They were originally out of stock but they reassured me they would soon be arriving. They did arriv... See more

Rated 5 out of 5 stars

This the best furniture company in London . I have dealt with them in 4 occasions for 4 of our family homes and they have never disappointed us . They are extremely professional with high standard fur... See more

Rated 5 out of 5 stars

I could not access this product in Ireland and I saw it on a uk website Atmacha Home and Living . Lilly was most helpful chasing up my order with the warehouse and I received my purchase very quickly.... See more

Rated 5 out of 5 stars

I have looked for cushions everywhere without success. I found them and they were delivered as described and I am extremely pleased with both the look and the quality of them . Will definitely order a... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Decoration and Interior Design Store
  4. Sofa Store

Written by the company

Bring timeless pure style and relaxing comfort to your living space. Sleek, simple and elegant designs will create the luxury you dream of. We provide customized options to match your taste or home all under one roof. Visit our showroom, website, or Instagram to let the experience begin.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Will recommend this company 100%

I bought style dining table from this company. From ordering to delivery was brilliant. Product was delivered within time frame. Always clarified any questions I had. Delivery team informed me an hour before coming and took all the cartons away when done. I have nothing to complain about and will absolutely give them 10/10. And yes, the dining table was stunning just like what was advertised

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant 👏

Amazing service from the whole team.
Excellent quality and very stylish.
Will definitely come back again and highly recommend..

Special thanks Emre and Berf..

All the best

September 10, 2022
Unprompted review
Advertisement
Advertisement
Rated 4 out of 5 stars

Excellent communication

Excellent communication, longer delivery time than expected (14 weeks in the end), delivered wrong chairs to begin with (ordered gold legs but delivered chrome), managed to get replacements the following week but communicated really well. Delivery drivers were very careful and inspected the chairs on delivery.

August 25, 2022
Rated 5 out of 5 stars

We bought the La Blanca and Elite…

We bought the La Blanca and Elite furniture. Initially we were quite skeptical because of some of the reviews but we’ve had excellent service from start to finish. At the store and throughout eveyone was really friendly esp Arzum, as our furniture was in stock it was delivered up to Manchester within 2-3 weeks. The delivery people were very professional assembled the furniture, something was broken in one of the sets so they came back the following week. We are really happy with both the sets! Keep up the good work guys!

August 19, 2022
Unprompted review
Atmacha Home and Living logo

Reply from Atmacha Home and Living

Thank you guys, be safe.

Rated 5 out of 5 stars

Fantastic customer service and went…

Fantastic customer service and went above and beyond when there was a missing item. Wish I could afford all the furniture as it is so high quality and gorgeous.

Absolutely my favourite furniture shop and the customer service is one of tge best I have experienced.

July 28, 2022
Advertisement
Rated 5 out of 5 stars

At first I did not think the quality…

At first I did not think the quality will be this good , when it arrived not just a truly friendly profesional team but set it it up for me and looks amazing also quality too ….thank you …definitely considering ordering more

July 22, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered a rug

Ordered a rug. Waited 12 weeks it still didn’t arrive. Had to cancel order in the end. Cannot comment on quality of good as it never arrived.
Need to sort out their logistics

July 21, 2022
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look