ATN Cars Reviews 

9
•
TrustScore 4.5 out of 5

4.3

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Company details

  1. Taxi Service

Information provided by various external sources

ATN Cars is legally licensed by the London Public Carriage Office (PCO) under license number 07446/01/01. We offer the perfect mode of travel for business travellers to arrive relaxed and on time. We provide you with a chauffeur driven car service 24/7 to all major London airports. Our airports and cruiseports coverage is UK-wide and includes: Heathrow, Gatwick, Stansted, Luton, London City, Southampton, Harwich, Portsmouth and Dover.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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1-star

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4.3

All reviews

(9)

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Rated 5 out of 5 stars

Excellent service over several trips

I've used this firm several times for long-distance journeys other than to airports and had excellent service every time. We travel with a lot of luggage including disability aids and they are always willing to load and unload it. When we've needed to make stops at service stations they do not charge extra for waiting time.

May 13, 2019
Unprompted review
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Reply from ATN Cars

Many thanks for taking your time to write a review. We are looking forward to provide a great service on your future bookings.

Rated 5 out of 5 stars

Excellent driver

Excellent driver and right on time. Very friendly driver and helpful.

September 23, 2017
Unprompted review
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Reply from ATN Cars

Many thanks for taking your time to write a review. We are looking forward to provide a great service on your future bookings.

Rated 1 out of 5 stars

Left at the airport because "was not answering my phone" - it can happen to YOU! don't book with ATN

There are so many taxi services out there, don't rely on ATN. It can happen to anyone, even you, so don't take this risk!!!!
I was left at the airport after a 11 hours long international flight, after that I had booked the taxi and PAID for it. Apparently waiting in a line at the immigration is not something this company takes into account when taking on bookings from passengers on international flights.
Funny thing is that, after trying to call me - my network was not on as I was coming from China with a Chinese sim card - they assumed I was a "no show" - even though I had already paid the service and CONFIRMED my time of arrival on the same day. HORRIBLE EXPERIENCE. Not even reimbursed, that's obvious.
I have contacted them and they refused to assist me. I had to take a black taxi and was charged double.

July 16, 2017
Unprompted review
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Reply from ATN Cars

Dear Sir/Madam,

We do not have record of your booking and we strongly believe you have reviewed wrong company. For last few months, we did not have any "No show " Jobs.

Please visit our website, you will see the mistake you made.

www.atncar.com

Please remove this review and post it to correct company.

Many thanks.
Kind regards.

ATN Cars

Rated 5 out of 5 stars

Above and beyond service, first rate

Booking was easy and efficient via Taxi code, outbound flight taxi arrived on time and was friendly. Got to Airport in good time. ATN Cars went above and beyond on return journey, they emailed advising I had booked return pickup an hour later than necessary at 1am and asked if I would like it rescheduled, I also mentioned that it was my daughter they were picking up. They arranged for a lady driver to pick her up at short notice and changed the pickup time so that when my daughter landed the driver texted her, and she was picked up as soon as she cleared customs. Very happy with ATN Cars."

October 14, 2016
Unprompted review
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Reply from ATN Cars

Many thanks for you review and we are looking forward to give a good service in future.

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Rated 4 out of 5 stars

Great service

The lady driver who collected me at Heathrow T5 at the end of March 2016 was extremely helpful and courteous and coped magnificently when the satnav led her into some roadworks diversions and we had to find an alternative route. My only disappointment is that the same journey in reverse (from home to T5 that is!) last November was £5 cheaper.

April 13, 2016
Unprompted review
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Reply from ATN Cars

Many thanks for your feedback.

Rated 5 out of 5 stars

Good service

Very professional all the way, from the pick up to the entire journey. I warmly recommend Airport ATN Cars. They're also cheap!

February 13, 2016
Unprompted review
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Reply from ATN Cars

Many thanks for your feedback.

Rated 5 out of 5 stars

Best UK taxi

Excellent service will recommend our friends. Thanks

January 24, 2016
Unprompted review
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Reply from ATN Cars

Many thanks for your feedback.

Rated 5 out of 5 stars

Excellent service

Travelled with this company a couple of times from LND to Gatwick. Very punctual and they always reply to calls and email in a timely manner. i will definitely use their services again.

April 15, 2015
Unprompted review
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Reply from ATN Cars

Many thanks for you review and we are looking forward to give a good service in future.

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