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Atom bank Reviews 

20,963
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the ease and simplicity of the app and the account opening process, finding it user-friendly and straightforward for managing savings. Many people appreciate the competitive interest rates offered, noting they provide good value for money compared to other options. The service is often described as professional and helpful, with quick responses to queries and useful features like annual interest certificates. However, some customers noted that interest rates, while competitive, were not always market-leading or could reduce quickly. A few people also experienced challenges with the app, including difficulties with Face ID or needing additional security settings, and some found internal account transfers required an external step.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the app and website for being... See more

Application

Consumers find the app to be positive, highlighting its user-friendliness and ease of navigation for managing... See more

Price

Customers had positive experiences with price, consistently praising the competitive interest rates offered... See more

Value for money

People report positive experiences with value for money, consistently highlighting good and competitive... See more

Service

Users describe positive interactions with service, with many praising the efficiency and speed of operations,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been saving with Atom for about 5 years now. Safe, reliable, easy to manage and consistently good rates of interest on their savings products. Their interest rates are no longer the best in the ma... See more

Company replied

Rated 5 out of 5 stars

Currently using Atom Bank for fixed rate savings. The app is straightforward and easy to use and you are notified in plenty of time before maturity to decide on your options. Will definitely continue... See more

Company replied

Rated 5 out of 5 stars

Easy and quick to open accounts. Very competitive interest rates offered and everything you need to keep track on the banking app. The whole service inspires confidence as a saver. Have been a custome... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Atom for my ISA and savings for a few months now, it was recommended by my daughter who had her mortgage with them and because of that had been able to pay it off early! My financial... See more

Company replied


Company details

  1. Bank
  2. Financial Institution
  3. Mortgage Lender
  4. Private Sector Bank
  5. Savings Bank

About Atom bank

Written by the company

We’re the UK's first app-based bank and we’re making banking easier, faster and better value. Founded in 2014, we're on a mission to change banking for good, putting our customers at the heart of everything we do.

We're proud to offer simple and secure products designed to help you make the most of your money. Whether you're looking to grow your savings, get a competitive mortgage or secure a business loan, our first-class app and award-winning UK-based customer support team are here for you seven days a week.

We believe banking should be effortless. That's why our app is built with intuitive features and robust security, offering biometric login, real-time notifications and FSCS protection to keep your money and data safe. We don't have expensive branches, so we can focus on delivering better rates and a seamless digital experience.

Experience banking that works for you.

FSCS Protection

Your money will be covered by the Financial Services Compensation Scheme (FSCS), which means your deposits are protected up to £120,000.

Contact info

Easy Access Cash ISA

A simple, secure way to maximise your savings.

4.8

Excellent

TrustScore 5 out of 5

21K reviews

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4.8

All reviews

(20,963)

3,573 reviews in the last 12 months

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Rated 5 out of 5 stars

The app is so easy to use and their…

The app is so easy to use and their current interest rates are better than most Banks other Bonds and ISAs.

July 25, 2026
Atom bank logo

Reply from Atom bank

We're so pleased you find our app easy to use and appreciate our competitive interest rates compared to other options. Thank you for your positive feedback! JR

Rated 5 out of 5 stars

End of fixed rate bond

End of fixed rate bond and transfer to new option very simple and hassle free. Decent rate offered on new bond.

July 26, 2026
Atom bank logo

Reply from Atom bank

We're so glad to hear that your fixed-rate saver transfer was simple and hassle-free, and that our new fixed saver option met your expectations. Thank you for your kind words! JR

Rated 5 out of 5 stars

Great interest rate and as an existing…

Great interest rate and as an existing subscriber very easy to open a new account

July 27, 2026
Atom bank logo

Reply from Atom bank

We're so glad you found our interest rates great and that opening a new account as an existing customer was very easy. Thank you for your positive feedback! JR

Rated 5 out of 5 stars

Really easy to set up my savings…

Really easy to set up my savings account plus an excellent rate too. Kept informed at every step. Easy to use app.

July 29, 2026
Atom bank logo

Reply from Atom bank

We're so pleased you found setting up your savings account easy and appreciate the excellent rate. It's great to hear you were kept informed and find our app easy to use! JR

Rated 5 out of 5 stars

Easy app to manoeuvre around

Easy app to manoeuvre around, simple and straightforward

July 28, 2026
Atom bank logo

Reply from Atom bank

We are so pleased to hear that you find our app easy to navigate and straightforward. Thank you for your wonderful 5-star review! JR

Rated 5 out of 5 stars

Simple website to set up new savings…

Simple website to set up new savings account and competitive interest rate

July 24, 2026
Atom bank logo

Reply from Atom bank

We are so pleased to hear you found our app simple for setting up your new savings account and appreciate our competitive interest rate. Thank you for your feedback! JR

Rated 4 out of 5 stars

So far experience has been straight…

So far experience has been straight forward with registration and setting up accounts

July 28, 2026
Atom bank logo

Reply from Atom bank

We're so glad to hear that your experience with registration and setting up accounts has been straightforward. Thank you for your positive feedback! JR

Rated 5 out of 5 stars

Opening and transferring money into…

Opening and transferring money into this online bank couldn't have been any easier. It took minutes. The app is clutter free and simple to use.

July 22, 2026
Atom bank logo

Reply from Atom bank

We're so happy to hear that you found opening and transferring money into your account to be a quick and easy process. It's great that you appreciate our app's simple and clutter-free design! JR

Rated 5 out of 5 stars

Great banking experience

Great banking experience, easy to set up , easy to access online , great interest rates. My only negative is you can only bank 100k

July 28, 2026
Atom bank logo

Reply from Atom bank

We're happy to hear you find our banking experience great and easy to use! We appreciate your feedback regarding the banking limit. JR

Rated 5 out of 5 stars

Just easy to use once set up

Just easy to use once set up, although not the best rates, very competitive, trusted site.

July 26, 2026
Atom bank logo

Reply from Atom bank

We appreciate your positive feedback and are happy to hear that you find our site easy to use and trustworthy. Thank you for your review! JR

Rated 5 out of 5 stars

Simple straightforward and quick

Simple straightforward and quick. Decent rates and products

July 28, 2026
Atom bank logo

Reply from Atom bank

We're so pleased to hear you found our service simple, straightforward, and quick! Thank you for your kind words about our rates and products. JR

Rated 5 out of 5 stars

A really good all round Internet bank

I've been with Atom for a number years now and have always been happy with the service they provide. As a result I have opened a few different accounts with them and the rate is always up with the best rates around. They are easy to contact and are friendly and helpful when I have any questions. App is secure and I can use it confidently to check balances. Now advising other family members to join Atom Bank and reap the benefits.

July 28, 2026
Atom bank logo

Reply from Atom bank

We are so pleased to hear about your long-standing positive experience with us. It's wonderful to know that our competitive rates and accessible, friendly service have met your expectations over the years. We truly appreciate you trusting us with multiple accounts and feeling confident in the security of our app for managing your balances. Your recommendation to family members is a big compliment, and we are grateful for your loyalty and support. We look forward to continuing to provide you and your family with excellent service. JR

Rated 4 out of 5 stars

Easy to open a 1 year fixed rate bond.

Easy to open a 1 year fixed rate bond.
One of the TOP interest rates in the market

July 20, 2026
Atom bank logo

Reply from Atom bank

We're so pleased to hear that you found opening a fixed rate bond straightforward and that you appreciate our competitive interest rates. Thank you for your positive feedback! JR

Rated 4 out of 5 stars

Great app easy to use

I have been saving with Atom for 5 years now. Can’t fault them, great communication, easy to use app, great product choice and excellent interest rates.
Would thoroughly recommend.
Only issue is the need for 24 hour contact number incase of phone theft etc!!

July 26, 2026
Atom bank logo

Reply from Atom bank

We're so pleased to hear you've had such a positive experience saving with us over the past five years! It's great to know you find our communication, app, product choice, and interest rates to your satisfaction. We appreciate your recommendation and will certainly take your feedback about a 24-hour contact number into consideration. JR

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