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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, most reviewers were somewhat happy with their experience overall. Customers are really happy with the products, often highlighting their natural ingredients, effectiveness, and pleasant scents. Many appreciate the availability of bulk and refill options, as well as the company's commitment to non-toxic and Canadian-made items. People also find the ordering process easy and enjoy the selection of products. However, a significant number of people were dissatisfied with various aspects of the service. Common issues include slow shipping times, problems with order fulfillment (missing items or incorrect orders), and poor packaging that leads to leaks. Many customers also report negative experiences with customer service, citing unresponsiveness, difficulty resolving issues, and a lack of support.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the quality and... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers found the ordering process... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the products, noting they work great,... See more

Delivery service

Users describe ambiguous interactions with delivery service. While some customers experienced quick and... See more

Customer service

Customers had ambiguous experiences with customer service. While some reviewers praised the customer service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good performance products, love the ability to buy in bulk. Good delivery timeline. Because of the shipping charges I have purchased Attitude products that are available on Amazon Canada site, to re... See more

Rated 5 out of 5 stars

I was looking for cleaning products that are made with natural ingredients, effective, provides for subscriptions and Canadian made. Attitude met all my needs plus they are available in refill si... See more

Rated 5 out of 5 stars

Products are always good. I bought the fabric softener and kids' bubble bath, which are both favourites in our household. The fabric softener works very well and has a nice, clean scent. You don’t ne... See more

Rated 5 out of 5 stars

Attitude products work great! Orders ship quickly. I like that there is consistently new products added. The scents that they offer are wonderful, without being overpowering.


Company details

  1. Beauty Product Supplier
  2. Beauty Supply Store
  3. Cosmetic Products Manufacturer
  4. Cosmetics Store
  5. Health and Beauty Shop
  6. Skin Care Clinic

Written by the company

ATTITUDE creates clean, performance-driven, naturally derived beauty and home care products in sustainable packaging to help reduce plastic on our planet. We're EWG VERIFIED™, vegan and cruelty-free.


Contact info

3.7

Average

TrustScore 3.5 out of 5

82 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 4 out of 5 stars

Good products

Good products. My conditioner is heavy so I use very little.
Only con, shipping takes a long time

March 11, 2026
Rated 4 out of 5 stars

Good Performance Products

Good performance products, love the ability to buy in bulk.
Good delivery timeline.
Because of the shipping charges I have purchased Attitude products that are available on Amazon Canada site, to receive free shipping.

March 11, 2026
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Rated 5 out of 5 stars

Excellent product

Excellent product, good selection, quick delivery, and product is exactly as described. I love the large selection of quality unscented products.

March 4, 2026
Rated 5 out of 5 stars

Best laundry detergent

My laundry is always fresh, no harsh chemical smell. I have no more skin rashes from the drug store laundry soap. I can still have soft clothes from the awesome fabric softener. Thank you Attitude!

March 11, 2026
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Rated 3 out of 5 stars

Disappointed...

The shipped items are not packed as great as it used to be. Previous packages we have received were always secure. We did not receive our full order. We ordered the hand sanitizer pack of 3 and only received 2. A part of our order was refunded due to being out of stock but it would be nice if we could receive free shipping so we could order a replacement.

March 11, 2026
Rated 5 out of 5 stars

Love the hand soap!

I ordered a pack so I didn't have to think about soap refills for a while! We were using a kind that I could get from the grocery store but then I found out there was an ingredient in it that is banned in Europe. No thanks! The U.S. is an amazing country but it's tough to see ingredients in U.S. made products contain different ingredients in the U.S. vs. those they sell to other countries. Anyway! I was on the hunt and my research brought me here. The scents are lovely but not overpowering and I love the foundation of this company. The price is totally fair as well. We will be continued customers.

March 4, 2026
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