Attune Hearing - Mount Barker Reviews 14

TrustScore 3 out of 5

3.0

Shop 3/50 Victoria Road, 5251 Mount Barker, SA, AU


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Rated 2 out of 5 stars

Attune have closed some of their centres so that means longer travel times. Also some of the products (ie hearing aids) they supply to customers can only be dealt with through them. This is fine u... See more

Company replied

Rated 5 out of 5 stars

Could not recommend the team more highly. My situation was acute and needed urgent treatment and the team responded with care, urgency, empathy and understanding. All of them are lovely and kind, pati... See more

Company replied

Rated 5 out of 5 stars

Have been very impressed with Attune right from the start. Chose Mt Barker as is closest to home. Carmen, the Audiologist explained everything extremely clearly. I absolutely love the hearing aids tha... See more

Company replied

Rated 4 out of 5 stars

Service was great but had to travel 1.5hrs to attend. What happens when to old to travel. Would appreciate one north of Adelaide. Thanks.


Company details

  1. Hearing Aid Store
  2. Pharmacy

Information provided by various external sources

Attune Hearing is Australia's largest independent hearing health care provider. We provide hearing tests for all ages, tinnitus management, cochlear implants and workplace hearing services and are supported and supervised by GP's and Ear, Nose and Throat surgeons.


Contact info

  • Shop 3/50 Victoria Road, 5251, Mount Barker, SA, Australia

  • (08) 8188 3250

3.0

Average

TrustScore 3 out of 5

14 reviews

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Rated 2 out of 5 stars

ATTUNE- The Pros & Cons

Attune have closed some of their centres so that means longer travel times. Also some of the products (ie hearing aids) they supply to customers can only be dealt with through them.
This is fine unless you experience complications, problems, or issues arising between appointments- then it's more frequent & longer trips to & from Attune so that these can be rectified.
The service is friendly and professional and they take the time to make sure that everything works well and that you are happy before the appointment ends.
Just not confident with some of the products as with increased tech.(even though it seems great at first) more things can go wrong too.

August 21, 2024
Unprompted review
Attune Hearing - Mount Barker logo

Reply from Attune Hearing - Mount Barker

Hi, Thank you for your feedback. We're committed to improving our services and products. If you have specific concerns or additional feedback, please share your contact details. We’re here to help ensure you are satisfied with your hearing solutions.

Regards,
Attune Hearing.

Rated 5 out of 5 stars

professional and easy testing

The appointment went well. It took longer than a half an hour. Both the ladies were very professional and my daughter got through the testing.

May 15, 2022
Unprompted review
Attune Hearing - Mount Barker logo

Reply from Attune Hearing - Mount Barker

Thankyou for your feedback Julie. Our clinical team at Mount Barker would be very pleased to know you and your daughter found it helpful to see them for a hearing test. All the best!

Rated 4 out of 5 stars

To far to travel

Service was great but had to travel 1.5hrs to attend. What happens when to old to travel. Would appreciate one north of Adelaide. Thanks.

May 4, 2022
Unprompted review
Rated 5 out of 5 stars

Very respectful and prompt

Very respectful and prompt. Very easy to talk to .They made me feel very comfortable. Highly recommend..

April 4, 2022
Unprompted review
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Reply from Attune Hearing - Mount Barker

Thankyou very much Helen for the kind words. We're happy to hear how considerate and inviting our clinical staff are towards their clients, and that they take great care in helping you. We wish you all the best!

Rated 5 out of 5 stars

I love my hearing aids! Have been very impressed with Attune…

Have been very impressed with Attune right from the start. Chose Mt Barker as is closest to home. Carmen, the Audiologist explained everything extremely clearly. I absolutely love the hearing aids that I received. The friendliness and professionalism deserve a high distinction.

March 6, 2022
Unprompted review
Attune Hearing - Mount Barker logo

Reply from Attune Hearing - Mount Barker

Thanks for sharing the great news Margaret! We're happy to hear it is all working out for you and that you love your new hearing aids. It is an absolute pleasure to know what our clinical teams do for their clients throughout the week. All the best!

Rated 5 out of 5 stars

Highly recommended

Excellent friendly and informative service. Very genuine caring atmosphere, had a great conversation with the receptionist while waiting for my appointment. I will be returning in January to be fitted for musicians earplugs. Would highly recommend Attune Mt Barker.

December 21, 2021
Unprompted review
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Reply from Attune Hearing - Mount Barker

What a wonderful outcome Mark and thanks to the clinical hearing team at Mount Barker for their professionalism, care and compassion with all their clients.

Rated 5 out of 5 stars

We had a great experience

We had a great experience. My son needed a little more time to complete his test, and the specialist was very accomodating and patient with him.

November 10, 2021
Unprompted review
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Reply from Attune Hearing - Mount Barker

Thanks for leaving this comment Renee and we are so happy yourself and your son found the visit with our Audiology clinic at Mount Barker efficient, professional and caring towards his needs.

Rated 5 out of 5 stars

I was happy with the service that I…

I was happy with the service that I received for my daughter.

October 6, 2021
Unprompted review
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Reply from Attune Hearing - Mount Barker

Thank you for that lovely comment Karen Ann and its wonderful to know that our clinical hearing team were professional and caring for your daughters test.

Rated 5 out of 5 stars

Excellent people and service

Could not recommend the team more highly. My situation was acute and needed urgent treatment and the team responded with care, urgency, empathy and understanding. All of them are lovely and kind, patient and take the time to listen and respond to you as a person. They have been vital to my recovery from a scary and sudden event for which I am truly thankful.

October 5, 2021
Unprompted review
Attune Hearing - Mount Barker logo

Reply from Attune Hearing - Mount Barker

What a terrific response to your situation Darren. Its great to know that our clinical hearing teams can respond to individual needs and treat our clients with care and patience. All the best in your recovery.

Rated 5 out of 5 stars

Well done attune

Hi, I can't speak highly enough of attune hearing. The staff were amazing, their knowledge is incredible, their people skills are fantastic, they are exceptionally helpful and friendly, the actual test itself was the most thorough test I've ever experienced.

August 27, 2021
Unprompted review
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Reply from Attune Hearing - Mount Barker

Thank you for the kind words and feedback about our audiologist and clinical staff Charmaine. We are so glad our hearing services met your expectations.

Rated 5 out of 5 stars

Extensive testing over 2 days

Extensive testing over 2 days, tight adherence to COVID precautions - kind, explanative, professional. Would happily return to this business.

August 22, 2021
Unprompted review
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Reply from Attune Hearing - Mount Barker

Thank you for the informative feedback Frank. Our clinical standards around Covid 19 are no doubt very strict and this simply transfers to client safety. Your feedback helps with our training thank you.

Rated 5 out of 5 stars

I went in to the Mt.Barker office for a…Follow-up hearing test

I went in to the Mt.Barker office for a follow-up hearing test and the staff @ the front reception were friendly. Once Louise called me in for the Audiology tests to commence, she put my anxiety at ease by assuring me the equipment was extremely effective and she showed a great deal of support throughout the testing. Fortunately, my results went well overall & Louise informed me my Doctor would be sent the results within 48hrs. Much appreciated team.

December 2, 2020
Unprompted review
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Reply from Attune Hearing - Mount Barker

We are very pleased that your visit to our Audiology clinic at Mount Barker was pleasant Rob. We do our best to make sure each client is informed about the process and to calm any anxieties they might be feeling. Our clinical hearing teams work with local GP's and ENT's so our clients needs are always met. Thank you!

Rated 5 out of 5 stars

Friendly and professional

I went in with my 3.5yr old for a hearing check, our audiologist was thorough, friendly and professional. She was persistent with a child who went shy and wanted to hide, and persisted when said child lulled himself to sleep.

July 13, 2020
Unprompted review
Attune Hearing - Mount Barker logo

Reply from Attune Hearing - Mount Barker

Thank you Michelle for taking the time to response from your visit to our Audiology clinic at Mount Barker. Being professional and friendly always helps with our little clients so its a testament to their training and persistence to get a good outcome.

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