Iryna at Attune hearing in the Wesley hospital is simply wonderful She is compassionate understanding and caring Iryna makes the process from start to finish impeccable Always On time and punctual S... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company is like stalkers. The amount of time that they keep calling, trying to tell you that you are due for your annual hearing check is outrageous. I had to ask them repeatedly to stop calling... See more
Company replied
what a dogs dinner this mob is . i have had attune hearing aids bought from attune , hoppers crossing vic,[ alice] i tried the website to see what they carry in updated versions, couldn't find a th... See more
As a follow up with Chris at Attune after prior appointments which were great + friendly staff refer 1st review & Phonac loan aids working great. My initial Signia H:aids after 3rd. replacements still... See more
Company details
Information provided by various external sources
Attune Hearing is Australia's largest independent hearing health care provider. We provide hearing tests for all ages, tinnitus management, cochlear implants and workplace hearing services and are supported and supervised by GP's and Ear, Nose and Throat surgeons.
Contact info
Level 3, Wickham Terrace 135, 4000, Brisbane, Australia
- 1800 195 155
- social@attune.com.au
- attune.com.au
3.5
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Feedback
Fabulous service like always, outstanding attention. No enough words to say thank you !
July 15, 2022
Unprompted review
Reply from Attune Hearing
Thank you for your kind words Elena! We appreciate everything our clinical audiology teams do for their clients. Have a lovely day!
Kar Won is great!
I found Kar Won to be really welcoming and friendly and she also explained everything really well to me. She did not hurry me in any way. All staff at Attune Rockhampton have always been helpful and friendly.
July 13, 2022
Unprompted review
Reply from Attune Hearing
Hi Lynne, It's good to hear you were looked after by our Attune team at Rockhampton. Thank you for your review!
Kate was very professional and…
Kate was very professional and friendly. Explained my results thoroughly and options going forward. A very pleasant experience. Thank you
July 8, 2022
Unprompted review
Reply from Attune Hearing
Hi Kate, thanks for letting us know about your visit with our audiology team at Morphett Vale. We're happy to hear you came out happy with your assessment and you are taking steps to better hearing. All the best!
Erin is one of the best
Erin is one of the best, explained everything in layman’s language. Very happy with my new hearing aids especially the recharging, no more fiddling with batteries. Also love the TV remote thingy can listen in peace and quiet. Oh, Jenny is tops, got here finger on the pulse, good at making my appointment and reminding me when it is due.
July 8, 2022
Unprompted review
Reply from Attune Hearing
Hi Baird, we're happy to hear you are getting along well with your new hearing aids! At Attune we aim to make your life easier and give you options for your hearing. We're glad that our audiology team at Kippa-Ring could assist you. Thanks for your review!
Thank you so much…
Thank you to the team at Attune and most especially to Dana for her patience, understanding and clear explanation with everything we discussed regarding my hearing concerns and how to manage my aids.
I feel confident now to comfortably wear my hearing aids now that my hearing was assessed and my aids adjusted properly to suit my needs.
July 6, 2022
Unprompted review
Reply from Attune Hearing
We're happy to assist you Debra! It's great to hear you are more confident and getting on well with your new aids. Have a great week!
Does it really exist??
1300 Phone number on website doesn't work, locations tab doesn't work, BOOKING TAB doesn't work, just takes you to complete a survey where they get all your information then goes no where. Had to find a local outlet in VICTOR harbor on Facebook and the landline there doesn't work, no voice messaging system at all. Great first impression, NOT.
July 1, 2022
Unprompted review
I have found the service provided by…
I have found the service provided by Daniela and Ros at Attune Hearing , Ascot to be friendly, attentive, efficient and professional in all regards. They have assisted me to establish a new relationship with my hearing aids! I would have no reservations in recommending Daniela to anyone seeking a professional adviser in regard to hearing difficulties.
June 28, 2022
Unprompted review
Reply from Attune Hearing
Thank you for your review on our Ascot hearing clinic. We're happy to hear that our team could assist with your hearing concerns and help you gain a new outlook. All the best!
My husband recently had hearing aids…
My husband recently had hearing aids fitted at Attune Kenmore. We could not be happier with not only the results but with the excellent professional care of his audiologist Helen.
Helen answered all his concerns and most importantly listened to him.
We had visited two other places prior to finally visiting Attune Kenmore and after only one visit we knew we were in the right place and in professional hands.
I must also note the friendly welcome we received from Maria the receptionist. Maria called us the day prior to our visit to remind us of the time of our visit.
All and all we could not recommend Attune Kenmore more highly to anyone looking for a very professional and caring service.
Fay
June 23, 2022
Unprompted review
Reply from Attune Hearing
It's a pleasure to read your feedback Fay! It is important for us to know our clients are being well looked after, and we appreciate what our audiology team at Kenmore did for you. Thank you for letting us know about your visit and we hope to see you again soon. All the best!
I would like to thank Vikki for her…
I would like to thank Vikki for her help and assistance when setting up my Hearing Aids. Vikki made the whole process easy.
June 22, 2022
Unprompted review
Reply from Attune Hearing
We're glad that Vikki could assist you Lorraine. We hope you love your new hearing aids and they are working for you. Have a great week!
Check up on hearing and aids
The team at Attune Townsville are always helpful and go out of there way to fit me in because I live out of Townsville. Dana Ellul explains what is happen with my hearing and my aids. Best thing when I was told about Attune
June 17, 2022
Unprompted review
Reply from Attune Hearing
We're happy to hear you decided to stay with us Rob. Thank you to everyone who could assist, and we wish you all the best for the future Rob. Have a great week!
My Experience
Thank you Vikki for your professional & caring manner. Just love being able to hear conversations & my musical outings so much clearer now. All this after 2 visits. Highly recommended....
June 14, 2022
Unprompted review
Reply from Attune Hearing
Your feedback is well received Barbara. Vikki would be happy about what you said, and we are also happy to hear how well things have turned out for you. All the best!
Erin was awesome in fitting my new…
Erin was awesome in fitting my new hearing aids! As well as being very professional, you can tell she really cares about her clients. And Jenny was quite helpful with additional details. Great services!
June 10, 2022
Unprompted review
Reply from Attune Hearing
Thank you Larry! We appreciate what you have said about our audiology team at Kippa-Ring, and we know they will continue to take good care of you. Have a lovely week ahead!
Great friendly staff
June 10, 2022
Unprompted review
Reply from Attune Hearing
Your feedback is appreciated Natasha. Have a great week!
Great experience at Attune Carnegie…
Great experience at Attune Carnegie with Mina Nadrajah who explained everything clearly and was extremely helpful.
June 4, 2022
Unprompted review
Reply from Attune Hearing
Thank you for your review Dayle, much appreciated. Have a great day!
Erin and Jenny are amazing
Erin and Jenny are amazing. Thankyou Ladies x
June 1, 2022
Unprompted review
Reply from Attune Hearing
Your kind words are well received Danelle. Our audiology team at Kippa-Ring will take great care of you and your hearing. Best wishes!
Phenomenal service and great staff
Phenomenal service and great staff. I will certainly return for my hearing needs
June 1, 2022
Unprompted review
Reply from Attune Hearing
We look forward to seeing you again Sibera. Thank you for your review!
Great service for a young patient
My son is only 5 and was very nervous. They were very patient with him and made it seem like a game. Overall such a great positive experience for both of us.
May 31, 2022
Unprompted review
Reply from Attune Hearing
Thank you Lee for your feedback. We're glad you both had a great time and we wish you all the best!
Lovely staff
Lovely staff , so helpful and friendly . Made the hearing test experience so easy for my 7 yr old . Would recommend
May 30, 2022
Unprompted review
Reply from Attune Hearing
Thank you Gabrielle for taking your little one to our clinical audiology team at Townsville. We're pleased to know you both had a pleasant experience and we wish you and your little one a great week ahead!
Good service
I had testing to determine if my balance was being affected by my ears. Staff explained everything and good service.
May 27, 2022
Unprompted review
Reply from Attune Hearing
It's a pleasure to read your feedback Henry. We're happy to know our clinical team could assist you to get back on track. All the best!
Amazing Hearing support
My mum has a hearing problem and we have been with attune, Carnegie for the last 4 years. From the date of first hearing test to purchasing the device and subsequent support has been amazing. The hearing specialists have taken extra care especially for the elderly to ensure the issues are resolved. Thanks attune for your service. Recommend to give attune Carnegie a try for your hearing needs.
May 25, 2022
Unprompted review
Reply from Attune Hearing
Thank you for your review Sri, we appreciate the time you have taken to write us some lovely feedback. We're happy to hear about what our clinical team in Carnegie could do for you and your mum. Their professionalism and compassion is wonderful. We wish you both the very best!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.