Everything from order to tracking & delivery was easy, including a helpful email when I panicked about my order arriving by Christmas. The pink fluffy rug did arrive in time, packaged well and was jus... See more
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Review summary
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Found exactly what I needed and although shipped from overseas the updates were frequent and the item was delivered on time.The sheets are top quality and even better no plastic wrapping , delivered i... See more
Love the product - exactly what I expected - looks great in my kitchen. Fast delivery, easy to use website.
Home loft has been a wonderful company to deal with and would not Hesitate to purchase further Items in the future Well Done Home Loft
3.8
Great
139 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 69% of negative reviews
Typically replies within 2 weeks
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I think the way my order was handled… was excellent
I think the way my order was handled was professional and easy to follow your parcels journey. Also was pleased with my order.
June 2, 2025
Unprompted review
Nice Mirror
June 2, 2025
Unprompted review
Loved it easy to use and cordless
June 2, 2025
Unprompted review
The baking dish arrived within the 10…
The baking dish arrived within the 10 day period. I’ve used it twice and it seems to be very good quality dish. But I’m not a professional baker
May 30, 2025
Unprompted review
product exactly what I wanted
Very easy and product delivered on time and we were after
May 16, 2025
Unprompted review
Great supplier communication
Fairly reasonable delivery time, great communication in between, and v happy w final product!!!
March 20, 2025
Unprompted review
Speedy delivery and quality product
Speedy delivery and quality product
March 28, 2025
Unprompted review
Great product
March 14, 2025
Unprompted review
Good quick service…
Items were dispatched quickly and arrived in good condition after travelling across the world.
December 10, 2024
Unprompted review
Great product
Great product a little slow with delivery but it was at the same time as Black Friday sales and the Christmas rush
December 18, 2024
Unprompted review
Don't buy they employ tactics to prevent returns for faulty goods
I purchased an electric pencil sharpener for $AUD288.35. I thought I was purchasing from an Australian site. After waiting for 17 days for it to arrive it was broken and will not work. Sent photos, break is obvious, now they wish me to return it to US to obtain a refund. Will cost me $67 to post. Offered me 30% of purchase price as settlement so I can pay 70% for the inconvenience of receiving a broken item from them. They didn't see this as a bazaar idea. They have Australian office and will discard the damaged product but will accept return there. No commonsense and no customer service. Avoid them.
December 10, 2024
Unprompted review
Reply from HomeLoft Australia
Hi Gaylene,
We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.
Regards,
Swapnil
Great products and delivery times
Products on offer are unique, quality is excellent. Delivery was quick. Very satisfied
November 21, 2024
Unprompted review
Great product, trouble-free transaction. :)
In truth, the whole experience was uneventful! Just the way I like it.. I found the goods I needed and what was delivered was exactly what was promised. The quality is high and I have the first batch nearing the bottling stage now. Shipment from the US (of course) took a little while, but was well within my expectations. Overall a great experience and a great product. :)
November 13, 2024
Unprompted review
I am extremely happy with the quality…
I am extremely happy with the quality of the product. The delivery time was also quite reasonable, given that the product was coming from the USA to Australia. Tracking information was very accurate and updates were received on a regular basis.
November 8, 2024
Unprompted review
Found this hard-to-acquire dishwasher…
Found this hard-to-acquire dishwasher rack repair compound via Home Loft Global. Item arrived as advertised and requested. It took a while to arrive and tracking information was a little confusing but happy with the process as a whole. Would use again.
August 3, 2024
Unprompted review
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