Ninelife Reviews 

Website easy to navigate.
Prompt delivery.
Great service.

Your salt is the best on the market and I love it.However the price for 2 small bags was astronomical for us in Australia but I will still buy it since it’s high quality.

Very good service online , kept me fully informed of the process and transit time

We were kept up to date with the delivery and the parcel arrived undamaged.

The products are amazing will continue to purchase.

I needed the herbs fast and the staff were very courteous and did their best to support me.

I ordered a high-value item from NineLife South Africa on 6 August 2025.
Two months later, I still have no delivery, no working tracking link, and no refund — despite repeated written assurances from their “WeCare” team that the item would either be delivered by mid-September or refunded in full if not received.

That promise was never honoured. After weeks of silence, I was told the package was “at my local post office” — which is absurd, since there are no functioning postal deliveries in my area and the order was sold with delivery included in the price.

I have now cancelled the purchase and demanded a refund under South African consumer law for breach of contract (malperformance).
To date, NineLife has ignored this lawful demand.

If you are considering ordering from NineLife in any country, please take this as a serious warning:

Their customer service is evasive and inconsistent.

Refunds are delayed or refused even when the company is clearly at fault.

Delivery promises are repeatedly broken.

I would strongly advise using a reputable retailer with verifiable local operations.

(This review concerns NineLife South Africa but is posted here to alert global consumers, as the same parent company appears to operate under multiple NineLife domains.)

Great service, fast postage and item exactly as advertised. Definitely recommend

It's a good product. But there's a thing need to be improved. The drain for the dirty water. I am still happy to get it.

Very happy with herbal liquid. Many thanks.

Quick delivery of tasty product

I'm hoping it helps with my erection Disfunction

Easy ordering process, Great communication and updates, Awesome shipping prices.

I'm happy with the product just took a long time to receive

I was able to find what I wanted and the order process was simple and straight forward.

Good service easy to use website

Easy website to navigate and checkout