5 stars for price but be prepared to wait as shipping to Australia took over 3 weeks. Customer service was fast and helpful.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Service was good it just took a while for my order to arrive. Slow responses from customer service too!
I took a punt on this company with fingers crossed that I would receive my products in Australia. Happy to say that my Eve Lom products arrived. It took a while but worth the wait .
This compagny is so helpfull, kind and they have wonderful products. If you call them they will answer very quick and help as much as they can A big bravo .
Company replied
Company details
- Cosmetics and Perfumes Supplier
- Beauty Product Supplier
- Beauty Supply Store
- Cosmetics Store
- Health and Beauty Shop
- Perfume Store
Written by the company
Perfume's Club is an e-commerce specialized in the sale of perfumes, beauty products, cosmetics, and hair care, featuring 100% original brands. We offer fast shipping, with a 14-day return policy. An easy, safe, and affordable way to buy branded beauty products at the best price, with discounts of up to 70%.
Contact info
Spain
- au.perfumesclub.com
3.9
Great
132 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 18% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order
Easy to order. My order arrives quickly even though it is coming from o/s. Always have plenty of stock of my orders.
June 29, 2026
Reply from Perfume's Club Australia
Thank you so much for your comment! 😊
Reply from Perfume's Club Australia
Thank you so much for your comment! 😊
Very slow delivery and no communication.
July 3, 2026
Reply from Perfume's Club Australia
Thank you so much for your comment.
Great prices
Great prices, delivery was not super fast but as promised. Good website, recommend 👌
July 2, 2026
Reply from Perfume's Club Australia
Thank you for your feedback! 😊We’re happy you liked our prices and found the delivery as promised. Your recommendation means a lot to us.
Product GREAT,price GREAT
Product GREAT,price GREAT, customer service response time and outcome GREAT.
Delivery time, rediculously LONG !!!!
Change your DELIVERY PROVIDER 👎
July 2, 2026
Reply from Perfume's Club Australia
Thank you so much for your comment.
Excellent service.
Excellent service.
Company kept me notified of delivery status.
Beautiful product!
June 29, 2026
Reply from Perfume's Club Australia
Thank you so much for your kind words! 😊We’re glad you enjoyed the service, the delivery updates, and your product.
The product was very well priced …
The product was very well priced and arrived in good condition, within an acceptable timeframe. Couldn’t ask for more than that.
June 26, 2026
Reply from Perfume's Club Australia
We are so happy to read your message! 😊 We love hearing that the price, the condition of the product, and the delivery time met your expectations.
Very Poor Service and Unsafe Products
I do not recommend ordering from this website. My order arrived 40 days late, the company refused to cancel or refund my order despite multiple emails, and the products arrived dirty, old, and with no visible expiry date. They appeared to be expired, which is unacceptable and a serious consumer safety concern
June 25, 2026
Ease of placing the order.
Ease of placing the order.
Have purchased the product many times and no problem in ordering and getting the bronzer
June 18, 2026
Reply from Perfume's Club Australia
¡Gracias por compartir tu experiencia! 😊Nos alegra saber que el proceso de compra te resulta sencillo y que siempre recibes tu producto sin problemas.
I would have appreciated a confirmation…
I would have appreciated a confirmation email of my order and updates of estimated arrival time. I only realised that my order was confirmed when I saw the payment on my credit card statement.
June 19, 2026
I was looking for my favourite…
I was looking for my favourite foundation (Estee Lauder) and ended up with a lot of my favourite Clinique products that came in under the price of my foundation alone
June 3, 2026
Great family run business from Spain; order arrived perfectly on time & I love the products! Many thanks !!
Great experience all round product, order & timing !
June 2, 2026
5 stars for price but be prepared to…
5 stars for price but be prepared to wait as shipping to Australia took over 3 weeks. Customer service was fast and helpful.
June 2, 2026
Good communication regarding order and…
Good communication regarding order and delivery eta.
May 25, 2026
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