Español: Mi experiencia con Auctentic ha sido excelente de principio a fin. Vendí un diamante certificado GIA de 2,80 quilates y todo el proceso fue impecable. Al principio tenía ciertas dudas po... See more

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It was great pleasure to work with your company. Everything was professional and polite. Special thanks to Margherita's professionalism Thank you for wonderful service and the best deal
I think AUCTENTIC is the good gemstone buy & sell website. very user friendly and useful. excellent Experian's with them
I had a good experience with this company. The whole process was smooth, quick, and very professional
Company details
About Auctentic B.V. - Milano
Written by the company
💎 Auctentic — Il tuo broker online per la vendita di diamanti
Auctentic è nato per soddisfare la tua esigenza di rivendere diamanti e gioielli con caratteristiche e carature elevate. Offriamo un servizio personalizzato, presentando i tuoi preziosi in simultanea a oltre 2000 compratori internazionali che competono per aggiudicarseli al miglior prezzo.
Il nostro ufficio nel centro di Milano, in via Albricci, ti offre la possibilità di ricevere una valutazione professionale e imparziale dal vivo su appuntamento e, se lo desideri, vendere i tuoi gioielli nello stesso giorno con pagamento immediato.
I nostri servizi gratuiti
- → Valutazione dei diamanti da investimento con gemmologa certificata GIA, con determinazione del valore di mercato potenziale. I tuoi diamanti vengono presentati a compratori internazionali e ti proponiamo la migliore offerta ricevuta, senza alcun obbligo di vendita
- → Ricerca dell’offerta più vantaggiosa sul mercato internazionale per diamanti e gioielli con diamanti, con risposta entro 24 ore
- → Valutazione del contenuto di cassette di sicurezza e divisione equa di eredità: diamanti, pietre preziose, orologi, gioielli, con individuazione del miglior acquirente
- → Inserimento dei diamanti più importanti in asta online della durata di 10 giorni, con servizio fotografico professionale
- → Ritiro dei tuoi preziosi direttamente al tuo domicilio, a nostre spese, tramite trasporto blindato Malca Amit (leader mondiale nella logistica dei beni preziosi), con copertura assicurativa totale fino alla conclusione della vendita
Come funziona
- Carica le fotografie dei tuoi preziosi utilizzando il modulo presente sul sito www.auctentic.com
- Entro 24 ore (festivi esclusi), verrai ricontattato dalla nostra gemmologa GIA con la migliore offerta ricevuta, selezionata tra tutte quelle ottenute dalla nostra rete di oltre 2000 acquirenti professionali internazionali
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Se l’offerta soddisfa le tue aspettative, potrai scegliere tra:
— procedura completamente da remoto con ritiro assicurato a nostre spese
— oppure appuntamento con un nostro esperto presso l’ufficio o direttamente a casa tua - Il pagamento avviene immediatamente dopo la valutazione fisica del tuo prezioso
Contact info
Via Alberico Albricci 9, 20122, Milano, Lombardia, Italy
- 0249751300
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Mi experiencia con Auctentic ha sido…
Español:
Mi experiencia con Auctentic ha sido excelente de principio a fin. Vendí un diamante certificado GIA de 2,80 quilates y todo el proceso fue impecable. Al principio tenía ciertas dudas por tratarse de una joya de gran valor, pero Natalia Romero me explicó cada paso con total transparencia, profesionalidad y amabilidad. Recibí toda la documentación necesaria, las instrucciones de embalaje fueron muy claras y el envío se realizó desde Palma de Mallorca mediante DHL con seguro y seguimiento. Seguí exactamente las indicaciones proporcionadas por Auctentic y en todo momento me sentí segura y acompañada durante el proceso. Lo que más me impresionó fue la rapidez. Desde que entregué el paquete a DHL hasta que el dinero estuvo abonado en mi cuenta bancaria transcurrieron menos de 48 horas. En ese tiempo recibieron el diamante, realizaron la verificación, completaron la valoración y efectuaron la transferencia de manera inmediata. Quiero destacar especialmente la atención de Natalia Romero, siempre disponible, profesional y respondiendo rápidamente a todas mis preguntas. Es difícil encontrar hoy en día una empresa que gestione una operación de este valor con tanta rapidez, transparencia y profesionalidad. Mi experiencia ha superado todas mis expectativas. Recomiendo Auctentic con total confianza a cualquier persona que quiera vender un diamante o una joya de valor. Muchas gracias a Natalia y a todo el equipo por un servicio impecable.
English
My experience with Auctentic was excellent from start to finish. I sold a GIA-certified 2.80-carat diamond and the entire process was flawless. As it was a high-value item, I initially had some concerns, but Natalia Romero explained every step with complete transparency, professionalism and kindness. I received all the necessary documentation, the packing instructions were very clear, and the shipment was arranged from Palma de Mallorca via DHL with insurance and tracking. I followed the instructions exactly as provided and felt safe and informed throughout the entire process. What impressed me the most was the speed. From the moment I handed the package to DHL until the money was credited to my bank account, less than 48 hours had passed. During that time, the diamond was received, verified, evaluated and the payment was transferred immediately. I would especially like to thank Natalia Romero for her professionalism, availability and prompt responses to all my questions. It is rare nowadays to find a company that handles a transaction of this value with such speed, transparency and professionalism. My experience exceeded all expectations. I can confidently recommend Auctentic to anyone looking to sell a valuable diamond or piece of jewellery. Many thanks to Natalia and the entire Auctentic team for an outstanding service.
Good experience with this company
I had a good experience with this company. The whole process was smooth, quick, and very professional
Great deal and wonderful service
It was great pleasure to work with your company. Everything was professional and polite. Special thanks to Margherita's professionalism
Thank you for wonderful service and the best deal
I think AUCTENTIC is the good gemstone…
I think AUCTENTIC is the good gemstone buy & sell website. very user friendly and useful. excellent Experian's with them
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