Because of my own stupidity, totally my fault, we travelled over 250 km to get something I bid om Tuesday and won. What I didn't think of was to check the opening hours 250 km away. CLOSED😭 BUT,... See more
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Review summary
Created with AI, based on recent reviews
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John was very quick to respond to my my questions (even during the weekend) and made my latest purchase much easier. One more thing: Please start to accept AMEX, that would improve your business e... See more
Company replied
So impressed with the quality and wide range of items available from Auctionet and also the terrific customer support. Everything arrives well packed and in good shape. A small number of items have be... See more
Company replied
Im very Grateful for the wonderful service I received from you when my item was unfortunately damaged through shipping. With very easy communication, my contact person was ok with awaiting me com... See more
Company replied
Company details
Written by the company
Auctionet: The Destination for Valued Objects. Auctionet connects you with curated objects from trusted auction houses across Europe. We are not just a marketplace for online auctions, but a destination where art collectors, design lovers, and passionate treasure hunters meet in search of their next unique find. Every day brings a fresh landscape of opportunity at Auctionet, where thousands of unique objects are given new life in the hands of new owners. ** We ensure your journey is secure and seamless all the way from your first bid to delivery at your doorstep. With transparent condition reports, expert valuations, detailed photos and reliable global shipping, you can bid with confidence. Whether you’re furnishing a home, building a collection, or simply browsing, Auctionet is your trusted destination for auctions.
Contact info
Grev Turegatan 44, 114 38, Stockholm, Sweden
- 0855 769 575
- support@auctionet.com
- auctionet.com/sv
3.9
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
BEWARE - Dishonest listing claims RE gemstones
Over the past year I have bought approximately 40 gold rings from Auctionet, usually with gemstones such as Topaz, Aquamarine, Emerald, sapphire. All were listed as said gemstones. I had the rings looked at for insurance purposes recently and all have turned out to be synthetic stones and some even glass. Am I to believe that the auction houses, who I know have in house gemologists were all unable to differentiate between real gemstones and synthetic stones??? I think not. I know there is zero recourse for this but this has to be fraudulent in some way, no?
November 4, 2026
Unprompted review
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cancellation of auction sale
had to cancel a transaction/sale recently and the procedure was easy, no hassle, and both the saleroom and auctionet were understanding and helpful. couldn't ask for more. thank you.
October 30, 2026
Unprompted review
Reply from Auctionet
Thank you for your review, Andrzej! ⭐️
We appreciate you taking the time to share your experience. Our aim is always to make every part of buying at auction clear and straightforward, and you're welcome to contact us at support@auctionet.com whenever you need help.
Best greetings
Team Auctionet
The app works perfect!
The bidding is perfect, transparant about shipping etc. The customerservice is very quick and nice, which i only needed once in the past 5 years
October 28, 2026
Unprompted review
Reply from Auctionet
Thank you so much, Daniëlla! 💐
We're thrilled to hear that the app makes bidding easy and that shipping costs are clear from the start. Five years with us is wonderful, and we're always here if you need us again. Happy bidding!
Warm greetings
Team Auctionet
Great service
Very helpful and friendly people offering great service!
October 29, 2026
Unprompted review
Reply from Auctionet
Dear Eliah,
Thank you so much for your kind words! ⭐️
Friendly and helpful service is at the heart of everything we do, so this really makes our day.
If you ever need a hand with bidding, payment or delivery, you're always welcome to email us at support@auctionet.com.
We look forward to hearing from you again!
Best greetings
Team Auctionet
Excellent and trustworthy online Auction service
I’ve found Auctionet to be the most reliable and well constructed online auction service for buying items in Europe for shipping to the UK.
Their postal service is excellent and reasonably priced and it is extremely helpful to have an individual postal quote that is already set and visible whilst bidding.
The communications team is always friendly, responsive and helpful and, as export permits often need to be arranged, provide this service very efficiently.
Items are always well packed and I have never received a purchase that has been damaged in transit.
I would recommend Auctionet without hesitation.
October 28, 2026
Unprompted review
Reply from Auctionet
Dear Ben,
Thank you so much for this wonderful review! 💐
It means a lot to us that Auctionet has become your trusted place for buying in Europe and shipping to the UK.
With a fixed shipping quote visible while you bid, you always know the full cost up front, and when an export permit is needed, we arrange it for you.
We're very glad that every purchase has reached you safe and well packed.
We look forward to helping with your next purchase!
Warm greetings
Team Auctionet
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Arranged requested combined shipment+++
Arranged requested combined shipment very well
October 27, 2026
Unprompted review
Reply from Auctionet
Thanks a lot, Arjen! 🤩
Combining several items into one shipment takes a bit of coordination, so it's great to know it all came together for you. Feel free to reach out to us again whenever you'd like your purchases sent together.
Warm regards
Team Auctionet
Transaction was processed smoothly
Transaction was processed smoothly and with no hassle at all: a seamless, stress-free experience.
October 26, 2026
Unprompted review
Reply from Auctionet
Dear Roberto ⭐️
We're delighted to hear that everything worked out so easily for you, without a single worry! Many thanks for taking the time to share your experience.
Happy bidding, and welcome back to Auctionet anytime!
Warm greetings
Team Auctionet
Efficient, friendly and helpful service
Auctionet were efficient, friendly and very helpful. They responded promptly and made the whole process easy. I’m very pleased with their service.
October 23, 2026
Unprompted review
Reply from Auctionet
Dear Marialuisa,
What a lovely review to read, thank you! 💐
It's great to hear that our replies came quickly and that everything felt simple along the way. We're always here if you need a hand, and we look forward to helping you with your next auction find.
Warm regards
Team Auctionet
Top quality from auction through transport
There are lots of online auction houses. Very few offer the combination of high quality products and excellent customer service that Auctionet is known for. Plus their logistics team is terrific. Items arrive in peak condition, in sturdy boxes with double-wrapping. Everything is well protected. Thank you!
October 16, 2026
Unprompted review
Reply from Auctionet
Thank you so much, Betsy!
It's always a pleasure to see you back with us, and we're truly glad you keep returning time after time 💐 We'll make sure to pass your kind words on to our logistics team, they put a lot of care into packing every item so it arrives safely. We look forward to helping you find your next favourite piece!
Warm greetings,
Team Auctionet
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Very serious and very efficient…
Very serious and very efficient customer service, thank you !
October 13, 2026
Unprompted review
Reply from Auctionet
Dear Emmanuel,
Thank you for your kind words! Reliable and efficient help is exactly what we want every customer to experience, so we're happy to hear it worked well for you. Should you need us again, you can always reach us at support@auctionet.com ⭐️
Warm regards,
Team Auctionet
The best Auction site ever visited.
The best Auction site ever visited.
Thank you very much.
October 8, 2026
Unprompted review
Reply from Auctionet
Dear Adeniyi,
Wow, thank you! We're so happy you enjoy Auctionet, and we're always working to make it the best place to discover unique treasures 🤩
Warm regards,
Team Auctionet
Thank you!!
October 6, 2026
Unprompted review
Reply from Auctionet
Hi Peter,
Thank you so much, it really made our day!
Have a wonderful weekend 💐
Greetings,
Team Auctionet
Good customer service
I got the information - and the help - I needed fast and in a friendly way.
October 4, 2026
Unprompted review
Reply from Auctionet
Hej Elisa,
Tack för dina fina ord och för att du tog dig tid att lämna ett omdöme!💐
Det gläder oss mycket att höra att du är nöjd med din upplevelse hos Auctionet.
Vi hoppas att du hittar fler fina fynd hos oss framöver och ser fram emot att välkomna dig tillbaka.
Varma hälsningar,
Team Auctionet
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Perfect
Over the time, cooperation is smoother and everything runs really well. Enjoy!
October 1, 2026
Unprompted review
Reply from Auctionet
Hello,
What a joy to read, thank you! 🤩
It's great to hear that things just keep getting better over time. We truly appreciate having you with us and look forward to many more great finds!
Warm regards,
The Auctionet Team
Great service
Fast replies on emails. Very helpful and service oriented. 🤩
September 29, 2026
Unprompted review
Reply from Auctionet
Hello Eva,
Thank you so much for your kind words! We're really happy to hear that our quick replies and service made a difference for you, and it means a lot to the whole support team.
If you ever need help again, you're always welcome to email us at support@auctionet.com or give us a call during our phone hours.
Regards, Team Auctionet
Annoying problem got a good solution
Annoying problem got a good solution. Thanks!
September 29, 2026
Unprompted review
Reply from Auctionet
Hello Björn-Oskar,
Thank you so much for your kind words! We're really glad the problem got sorted out and that you're happy with the solution.
If anything else comes up, you're always welcome to reach us at support@auctionet.com and we'll be happy to help!
Regards,
Team Auctionet
Excellent
Excellent, fast, personal and friendly customer service. I had some questions about multiple bids I’d won, the customer service team responded quickly and it’s just so nice to get support nowadays that’s from a real human. Great experience.
September 25, 2026
Unprompted review
Reply from Auctionet
Dear Jess,
Thank you so much for your kind words!💐
We truly believe that personal support from real people makes a difference, so it means a lot to us that you noticed and appreciated it.
Congratulations on your purchases, and we hope to welcome you back to Auctionet!
Kind regards,
The Auctionet Team
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Never any problems...bought and sold…
Never any problems...bought and sold here dozens of times.
Always responsive and quick to answer.
September 23, 2026
Unprompted review
Reply from Auctionet
Hi Fredrik,
Thank you, this made our day! 💐
Loyal customers who come back again and again, on both sides of the auction, are what makes Auctionet such a special marketplace. We're proud to be part of your journey, and we look forward to many more great finds and successful sales together!
Greetings,
The Auctionet Team
Professional and fast service
September 22, 2026
Unprompted review
Reply from Auctionet
Hello Ulf 🤩
Thank you so much for the five stars! We're really glad to hear that you experienced our service as both professional and fast, that's exactly what we strive for every day. We hope you'll enjoy your new find, and we look forward to welcoming you back for your next auction adventure on Auctionet!
Greetings,
The Auctionet Team
Brilliant Service
I've dealt with online auction houses for quite a few years, Bishop & Miller through Auctionet offer a brilliant service. The packing and delivery is first class, and I am impressed with their communication and customer service. I would recommend this site to anyone.
September 16, 2026
Unprompted review
Reply from Auctionet
Dear Peter,
Thank you so much for this review ⭐️
It's wonderful to hear that packing, delivery, and communication left such a strong impression! Recommendations like yours mean the world to us. Welcome back whenever you're ready to discover your next find!
Best regards,
The Auctionet Team
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