Professional and friendly staff,nice atmosphere.Sean and Izzy made me feel like a valued customer,always ready to help.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was a great experience in see how my hearing is deteareating without knowing how far the clarity of the hearing aids when tryed
On entering the clinic was greeted by a friendly receptionist who made me feel very welcome. As I had arrived a little early was offered either a tea, coffee or water which I found to be very thought... See more
My experience with Hidden Hearing was excellent. From the moment my wife and I went in the door until we came out. Izzy on reception made us coffee and Sean, the audiologist, who was very profession... See more
Lovely welcome & excellent knowledge, inspiring confidence.
From the wonderful welcome in reception to Shaun & his knowledge, explanations in layman's terms & kind compassionate manner, I always feel confident I have received the best treatment possible. Highly recommend Shaun (Ayr) .
Professional and friendly
Professional and friendly staff,nice atmosphere.Sean and Izzy made me feel like a valued customer,always ready to help.
so very helpful
Always so very helpful and nothing
is ever any bother.
I’m so glad I have chosen Hidden Hearing.
The staff are very friendly and…
The staff are very friendly and approachable. Excellent communication. Very happy with consultation and can recommend Ayr branch for great service.
Can not fault the service this company…
Can not fault the service this company offers. They go above and beyond.
The hearing specialist that visits is just lovely, so professional. Highly recommend.
Staff are very professional
Staff are very professional, welcoming and put you at ease throughout your visit.
Close home and very friendly.
Highly recommrnd
My experience with Hidden Hearing was excellent. From the moment my wife and I went in the door until we came out. Izzy on reception made us coffee and Sean, the audiologist, who was very professional and very friendly, had great patience explaining everything to my technophobic brain.
I recommended the company to my sister who has since made an appointment.
Very pleasant and helpfull
Hearing check up
This was annual check up of my hearing and also my hearing aids. This was comprehensive covering the condition of my ears, hearing and updating the aids.
Hearing test
I had a hearing test in Ayr on 9/4 and the whole experience was friendly, professional and easy. The premises are spotless, the staff welcoming and I received clear feedback. Thanks !
First class treatment
First class treatment, options clearly explained without any pressure and time taken to answer my questions.
Would highly recommend.
Kindness itself ……
I have attended hidden hearing in ayr for some years
now.
Superb staff, Sean, Izzy, and Andrew for ear cleaning.
Would thoroughly recommend.
Paul Morris
Excellent service.
This company visit the island I live upon regularly. I used them for the first time today and the gentleman, Simon, was so professional. He explained clearly what was taking place during the testing and was very pragmatic when guiding me on next steps. I would not hesitate to recommend Hidden Hearing.
Friendly and profesional service.
On entering the clinic was greeted by a…
On entering the clinic was greeted by a friendly receptionist who made me feel very welcome. As I had arrived a little early was offered either a tea, coffee or water which I found to be very thoughtful. I did not have long to wait until I saw the audiologist who was also very pleasant, he explained everything in detail and didn't push for me to purchase hearing aids until he has completed all the checks required.
Would highly recommend 👌
Great Service
Friendly efficient experience. Shaun explained everything clearly and I never felt rushed or pressured into anything. Good advice given, and wouldn’t hesitate to recommend to anyone worried about their hearing.
Friendly service and I was not pushed…
Friendly service and I was not pushed to make a decision to purchase.
It was a great experience in see how my…
It was a great experience in see how my hearing is deteareating without knowing how far the clarity of the hearing aids when tryed
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





