Popped into Audika in Bath with my dad’s hearing aid - the wire had broken. I feared the worst and that we’d need new hearing aids but Andy simply fitted a new wire, cleaned it all up and we were good... See more
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Went to have my ears dewaxed which was completed in good time and asked for a hearing test appointment. The team were able arrange for me to meet an audiologist straightaway. He was very thorough a... See more
Excellent Audiologist, asked lots detailed pertinent questions, and listened for an hour. Whole experience including hearing tests much more thorough and Audiologist Andy much more knowledgeable than... See more
I attended the Clinic for the first time for Ear wax removal on 23 May 2026 I received treatment as soon as I arrived. The procedure was "friendly and efficient". I was given a further appointment to... See more
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My experience was good but the winds…
My experience was good but the winds where to epencive
Fantastic service
I have been using Hidden Hearing Bath branch for over 6 years. I have found all the staff to be professional, knowledgeable and courteous. They genuinely care about their Clents. Rosie Aylward typifies this ethos, she is so positive and a pleasure to meet each year.
Good consistent service
Appointment on time, hearing aids serviced, arranged further appt for trial of updated model. Usual constructive information and explanations. This is why I keep going to them.
Hidden Hearing appointment
Rosie was professional and helpful. She made me feel at ease and in good hands.
Check on Suitability of new Hearing Aids
Excellent service throughout.
New hearing aids explained thoroughly, especially how they should be recharged! No more batteries!
Very pleased with the care and knowledge shown by the Hearing Aid Dispenser viz. Ms Rosie Aylward.
Many thanks to her for the service given to me.
Friendly professional service
If you are buying hearing aids make sure you get professional advice and good back up service with them. That’s what Hidden Hearing provides.
Impeccable service from Andy and his…
Impeccable service from Andy and his team - even the coffee is good!
Hidden Hearing Rosie
The young lady that reviewed my situation was honest and pleasant and was knowledgeable about the subject and the company This was despite being at a remote location
Friendly
Friendly, knowledgeable consultant. Easy to discuss minor problem ---- fixed!
Made aware of unique advances in latest technology for hearing aids.
Hearing test at home
A home visit for a hearing test covered many points as well as the test. I found it very helpful. James was good at explaining everything about the test and answering my questions.
Received with respect
Received with respect. Offered a hot drink. Everything was explained in detail by the audiologist. I could not fault the car I had received at all. Can't even think of things that could be improved.
Wonderful!!!!
Wonderful! . The audiologist Andy was so patient and took every care to make sure I was comfy and understood the workings of my new hearing aids, he listened and took time to set them up exactly for my needs and lifestyle. Lovely quiet clean premises, i didn’t feel rushed or pressured into anything. I would advise anyone with hearing loss concerns to visit, thoroughly positive experience.
Excellent customer service
Excellent customer service. Jamie is a kind and caring individual who listens to everything and explains everything clearly. I can highly recommend.
My visit was prompt professional and…
My visit was prompt professional and thorough. As always I felt well advised. Upon examination I was found to have a rubber cover lodged in my right ear. An immediate appointment was made to remove it. The cover has been there for at least 4 months and my hearing was obviously affected. Many thanks to Andy collis for his quick diagnosis. First class service.
Very helpful
Very helpful, listened to concerns and talked through each stage of the hearing test.
Andy is super patient and attentive.
Andy is super patient and attentive.
Great products and great service!
Great Service. Transformative Results
My mother's health took a sharp decline in recent months and her hearing was severely impacted. Fortunately, Hidden Hearing were there to help. Amy the receptionist and Andy the audiologist provide an excellent service. The whole process was easy and the results were transformational. Both of them were efficient, very welcoming and supportive. Andy naturally was very knowledgeable with over 15 years' experience and is also (very crucially) patient with his clients. Highly recommend if you're experiencing hearing loss/issues.
Andy and Amy are really good at making…
Andy and Amy are really good at making one feel at ease, doing Thier work. I have told lots of people, it's the best that money can get, thanks for keeping me updated. Ray
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