Lovley staff. Made me and my mum very comfortable and listened to. Staff offered us a range of drinks, explained the procedure and we're very helpful. We would highly recommend.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Lisa on reception was so helpful and is always so cheerful and friendly. She put new speakers in my Mum's hearing aids which meant my Mum could hear again, & then she called to say more slots were ava... See more
Receptionist was lovely and welcoming. The young lady who done the procedure on my son’s ears was very informative and professional. My son has autism and he felt very comfortable at all times. She ex... See more
Had my first ever hearing test. The lady on receiption was welcoming and helpful. Seen by Yejide who was really friendly and put me at ease. She talked me through everything, kept it light hearted,... See more
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything went really well
Everything went really well. The young man did my waxing was very nice and explained everything he was doing all the time and why.
Amazing !
My audiologist yejide has been outstanding from the beginning! I got told I needed a hearing aid in 2023 after recently turning 19 and I was quite worried as a young person however she made me feel comfortable and at ease from the beginning by explaining everything throughly and went through the best hearing aid options for me! Im 21 now and I have no issues with the fact I have the hearing aid and I even embrace it now! They do yearly check ups to retest your hearing etc and always make sure you walk out of there happy ! Every time I have a check up yejide is absolutely amazing! Honestly I wouldn’t go anywhere else for your hearing aids especially as a young person as she was amazing and made me feel so much more confident about having a hearing aid! Receptionist Lisa is so polite and friendly too and nothings ever too much to ask and she has always made me feel so welcome when going there! Thank you ❤️
Always so helpful amd efficient
Lisa on reception was so helpful and is always so cheerful and friendly. She put new speakers in my Mum's hearing aids which meant my Mum could hear again, & then she called to say more slots were available for ear syringing which meant my Mum could be seen sooner. The lovely guy who syringed her ears was so good and patient as it took quite a while to do because her ears were so bad
As always seen promptly and tested…
As always seen promptly and tested thoroughly after discussion on new technologies and my experience we decided on a trial of a new hearing system
I met the receptionist a very nice…
I met the receptionist a very nice respectful lady. She was polite and friendly with me. I was attended to byYejide Aiyeola with warmth, and due diligence and professionalism.
Ye jide treated me like a father. She was very professional.
The environment was very good.
Great follow up treatment and full…
Great follow up treatment and full attention to details. Good communications with text and phone
Polite friendly cheerful staff
Quick, easy and free hearing test. Great place.
As soon as you get there you are welcomed and made to feel relaxed. The test is quick and easy but most importantly they explain the test results so you understand especially if there are changes to the year before. I think this is one of the best places to go for your hearing test, very understanding and kind.
More than 5 star Rating
Was a lovely experience. Could.have given more than 5 stars. I would recommend to everyone to go check them out.
We're really nice people.The lady I saw…
We're really nice people.The lady I saw was really lovely,really good at explaining everything.
The place was really nice clean & tidy.
May use AI-assist with repliesRead more
I've been with Hidden Hearing…
I've been with Hidden Hearing Bexleyheath for over two years now, with quite a few appointments. In this time, I can honestly say the standard of service has been very high. From the friendly welcome to the cheerful audiologist, I can only give a five-star rating.

Reply from Audika - Bexleyheath
Precessional and caring
My audiologist is absolutely amazing! I was 19 when I got told I needed a hearing aid and she’s so lovely and made me feel comfortable about it from the beginning! As a young person with a hearing aid I was worried about how I would be with one however she put me at ease and has always explained everything so well to make sure im okay! Couldn’t recommend enough!

Reply from Audika - Bexleyheath
I arrived early and was seen straight…
I arrived early and was seen straight away.
Friendly professional service.
Brilliant experience
Receptionist was lovely and welcoming. The young lady who done the procedure on my son’s ears was very informative and professional. My son has autism and he felt very comfortable at all times. She explained very well, asked him throughout if he felt ok and was very friendly. (Bexleyheath Branch )
Amazing from the second we walked in…
Amazing from the second we walked in the door very professional and great customer service. Would highly recommend.
Great care as always
As always Tasha was exceptionally professional and caring whilst removing the earwax. She checked that I was ok during the procedure. I can't ask for more.
Brilliant service!
My experience with Hidden Hearing - Bexleyheath was amazing from the very beginning. I appreciated the kind and friendly receptionist who scheduled my appointment. Yejide was the Audiologist that I saw, and she listened to my concerns attentively and educated me about the anatomy of the ear. Every step of the appointment was explained to me and I left feeling informed, happy and reassured with the outcome.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







