Reviews are not something that I regularly do but felt I needed to leave a review for Audika Eastbourne. The service my friend received was amazing. Ben and Gaye couldn’t be more helpful with all thei... See more
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Audika Eastbourne is very conveniently located near the train station. My husband has been a customer for some years. He has been very impressed with Ben's patient expertise in helping him chose the r... See more
Having had constant problems with my hearing aids - my inability to come to terms with them basically - I now find I am accepting them and understand how they actually work - thanks to Justin who was... See more
My husband travelled from our home to Eastbourne forgetting to bring any new filters for his hearing aids. We called in to see Gaye at Hidden Hearing and she was extremely helpful in every way helpi... See more
4.9
Excellent
141 reviews
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Ben was courteous
Ben was courteous, thorough & explained my problem well.
My only complaint is the cost of your hearing aids!!
November 7, 2024
Extremely polite friendly receptionist…
Extremely polite friendly receptionist who couldn’t have been more helpful.
October 21, 2024
My review
Usual efficiency in hearing test, good advice received, friendly and polite. A pleasure to put my hearing in your hands.
September 27, 2024
A great company…
They were very friendly and put me at ease straight away. It was the first time anyone has explained to me how my tinnitus happens. The hearing test is very thorough and each step was explained before it happened.
The hearing aid is extremely expensive but you can get finance which some companies don't offer.
It's great to hear better on my right side again.
September 20, 2024
I was listened to about what I found…
I was listened to about what I found difficult with the hearing aid. The problem was solved
September 5, 2024
Friendly helpful staff
August 24, 2024
Superb Service
Staff are friendly and helpful going out of the way to provide a personal service .My repaired hearing aids were delivered back to my house when I had an evening meeting and were linked to my mobile phone . Terence
August 13, 2024
Unprompted review
Very good experience
Very good experience. Belinda and Gaye were very friendly and made you feel very welcome. Happy to answer any questions and was over and done with so quickly.
Would definitely recommend for an ear wax removal. Suction was used rather than a syringe so wasn't painful at all.
August 5, 2024
Unprompted review
Welcoming experience.Clearly explained…
Welcoming experience.Clearly explained procedure, knowledge and expertise of Belinda
July 5, 2024
Wonderful customer care
The whole team, Gaye, Ben and Belinda, have been incredibly helpful. They have all, in different ways, gone the extra mile to help me with my hearing aids. They were recommended to me by a friend and they have exceeded my expectations.
June 20, 2024
Unprompted review
Belinda was very kind and professional…
Belinda was very kind and professional - I had lost all hearing for over a month and she managed to restore me back to full hearing in one session. Highly recommend. Steady hands like a surgeon!
June 14, 2024
Unprompted review
Accessible professional pleasant
Always very professional and everything clearly explained.
June 4, 2024
Amazing Experience!
A few of weeks ago whilst having my annual hearing review with Ben at Hidden Hearing Eastbourne I enquired about a possible upgrade, although I was very happy with my current hearing aid I am aware over the years technology moves on very quick, Ben informed me that there has been upgrades to the tech and could make me a current hearing aid which I could trial for a couple of weeks, I went back and had the fitting and straight away the difference was amazing and instant! everything is so much clearer and in noisier situations like meetings and pubs/restaurants the back ground noise is not so prominent and can hear the people directly around you much better, it is a game changer from the aid I had and cant thank Ben and his team enough for the amazing work they do that really does change peoples quality of life, Thank you Ben and also a big thank you to Gaye on reception, always a pleasure to see her!
April 15, 2024
Unprompted review
Good explanation
Good explanation. Either explain everything else good. Have some doubts about price?..
March 26, 2024
Excellent service and very friendly
Extremely friendly, very knowledgeable and professional.
April 4, 2024
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