Audika - Exeter Reviews 

151
•
TrustScore 5 out of 5

4.8

182 Cowick Street, EX4 1AA EXETER, Devon, GB

•

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Rated 5 out of 5 stars

Excellent service and personal touch at the new Audika Hearing store in Cowick Street, Exeter. Been hard of hearing for many years and consultant Emma Rooms explained everything and adjusted my hea... See more

Rated 5 out of 5 stars

I am a client of Audika, 88 Fore Street, Exeter - previously Amplifon. I lost one of my hearing aids and needed speedy help. Audika gave me an appointment that same day and could not have been mor... See more

Rated 5 out of 5 stars

Excellent service very impressed. I visited the Exeter Audika today and was looked after by Suzanne who was very professional and reassuring. She explained the process of using microsuction beforeha... See more

Rated 5 out of 5 stars

Emma was just so helpful, Smiley and welcoming and really put me at ease. Genuinely keen to help and very kind. customer care and knowledge excellent, and very patent.The receptionist - [sorry miss... See more



Contact info

  • 182 Cowick Street, EX4 1AA, EXETER, Devon, United Kingdom

  • 01392 410861

4.8

Excellent

TrustScore 5 out of 5

151 reviews

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4.8

All reviews

(151)

5,987 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fascinating

The staff are friendly and helpful and put you at ease as soon as you walk through the door. They take you through each step at your own pace and explain the significance of each step to your hearing.
A fascinating insight into the effects of hearing loss which gradually creeps into our lives.
There is no hard sell.

November 28, 2025
Rated 5 out of 5 stars

It is a pleasure to visit Hidden…

It is a pleasure to visit Hidden Hearing, everyone is so friendly and helpful and listen intently to any problems I may have and sort them instantly. Thank you to the Exeter branch for all their help

November 27, 2025
Rated 5 out of 5 stars

Emma was great

Emma was great, very knowledgeable and very good at explaining everything. Empathetic too - understands how it feels to have problems with hearing.
So, so different to the NHS people and the aids available.

November 25, 2025
Rated 5 out of 5 stars

Ear wax removal

The staff were friendly and efficient and I felt at ease. Everything was explained to me in advance and afterwards. I was even given a hearing test after the wax removal. Excellent service.

November 6, 2025
Rated 5 out of 5 stars

Annual Hearing Tests

A very comprehensive set of tests carried out in a friendly and courteous way with everything explained and completely free. We were offered coffee on arrival and all staff were pleasant and most helpful.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Immediate response to a call for help

Needing urgent advice about my hearing aid, I contacted the company by text. As soon as the request was sent to my local centre in Exeter, an audiologist was found who could fit in a visit to my home and he arrived within two hours. The problem was immediately identified and dealt with. I was so impressed with the efficiency and kindness of the attention I received. My hearing is now restored. Thank you very much.
Sydness Bones

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Successful visit to Hidden Hearing

My second appointment at Exeter Hidden Hearing with Emma Rooms on Wednesday 23rd July was so pleasing and with a great outcome...I can now hear so much better!
Given thorough information about my hearing status by Emma and providing the best possible solution for me in a very caring, knowledgeable and professional manner..Thankyou so much.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

I had a check up appointment in Hidden…

I had a check up appointment today at Hidden Hearing in Exeter branch.
A lovely welcome from alison the receptionist and a welcome cup of coffee . The office so clean and modern.
The dispenser Emma Rooms gave me a thorough MOT of my ears and explained everything very clearly.She adjusted my hearing aids and made another appointment for check up next year. I have no hesitation in recommending Hidden Hearing in Exeter. No sales pressure at all. You won't be disappointed by the informative appointment and thorough check up of your ears.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic after sales follow-up

Nearly cancelled my follow-up appt as I thought my newly fitted hearing aids were doing ok and I’d be wasting my time and hers. But Emma Rooms was absolutely brilliant. She listened, took the time to adjust the fit, fine tuned the prescription, and gave me another setting. So glad I went, they are functioning so much better than before. Top woman, highly recommended.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

An excellent service!

I visited Hidden Hearing for a microsuction. They were fabulous. The secretary explained everything I had to do beforehand, and Suzanne (who removed the wax) was extremely helpful, doing a careful and thorough job and answering all of my questions. An excellent service (my first of this kind) and one I would highly recommend.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly professional knowledgeable service.

Rosie , updated my hearing aids as necessary.. added some more functions and clearly explained everything. All done with a professional , friendly and caring manner , which put me totally at ease.
Excellent service throughout.
Thank you Rosie.

June 3, 2025
Rated 5 out of 5 stars

Very friendly service ,

Very friendly service ,
All of procedures explained clearlyeg informed consent.
And the problem that I may have with my hearing .
Thank you to the team for their great service .

April 2, 2025

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