I have noticed situations where I struggle to hear for some time and was fully expecting to be buying a hearing aid. The audiologist conducted his tests and advised that I should come back when... See more
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My elderly mother was in great discomfort due to severe wax blockage in both ears. Dee was brilliant - so helpful fitting her in for an initial consultation at short notice and followed up with treatm... See more
Tom checked my hearing in a sympathetic and caring way which was very reassuring. He introduced the new aid which is smaller and arranged for me to have a trial period. It is going well apart from som... See more
Great customer service, Grace makes the whole process of testing and choosing the right heading aids without and pressure..!! Always welcome one with a nice smile..
4.0
Great
7 reviews
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Very professional and trustworthy consultation
I have noticed situations where I struggle to hear for some time and was fully expecting to be buying a hearing aid.
The audiologist conducted his tests and advised that I should come back when my hearing was worse because the difference their aids would make at my level of loss was probably not significant enough to warrant the cost.
In an age where everyone is trying to sell you something this was a breath of fresh air.
I will certainly return when my hearing loss gets worse
September 18, 2026
Great customer service
Great customer service, Grace makes the whole process of testing and choosing the right heading aids without and pressure..!!
Always welcome one with a nice smile..
September 11, 2026
No problems
September 11, 2026
Tom checked my hearing in a sympathetic…
Tom checked my hearing in a sympathetic and caring way which was very reassuring. He introduced the new aid which is smaller and arranged for me to have a trial period. It is going well apart from some discomfort in one ear which he will rectify next week . Very comprehensive and helpful visit.
August 26, 2026
Dee at Audika Kingston
My elderly mother was in great discomfort due to severe wax blockage in both ears. Dee was brilliant - so helpful fitting her in for an initial consultation at short notice and followed up with treatment to remove the wax 3 days later. She was so kind putting my mother at ease and carried out the micro suction efficiently and professionally. We will go back for follow up with Dee in 6 months.
August 19, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I went to the free hearing exam I was…
I went to the free hearing exam I was told it will be all for free because they have nhs option and in the end they find what to charge you for in my case it was ear wax removal which is ridiculous and the fee was around £90. Waste of time. Be careful and do not let them charge you for something that was meant to be free
August 11, 2026
Reply from Audika - Kingston Upon Thames - Fife Road
Good afternoon,
Thank you for taking the time to provide your feedback.
We are sorry to hear of your recent experience, as a Private Hearing Care Provider we provide free tests however we are unable to provide an NHS option for the provision of Hearing systems. We also charge for our wax removal service we are sorry if that was not made clear at the time of booking your appointment.
We appreciate your comments which have been passed to the relevant teams to investigate.
If you would like to discuss further, please contact our Customer Services Team who will be happy to help.
Kind Regards,
Customer Services
Audika Hearing Care Ltd
0800 740 8796 / 01622 77519
contact@audika.co.uk
I was seen early and my appointment was…
I was seen early and my appointment was handled efficiently
August 6, 2026
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