The team at Audika, Loughton as always very helpful, knowledgeable, patient and professional. Yesterdats visit was no different until they found a hearing aid dome left in my husbands ear. Fortunatel... See more
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Today I had wonderful and productive hearing test at Audika hidden hearing at Loughton. Wendy Green was great and really knows her stuff. I had previously been for a Wax removal as well. I would recom... See more
I have been a customer of Audika/Hidden hearing for some time now and have always found the staff to be Exceptional at what they do.Wendy cleared my ears of excess wax recently and as usual did a... See more
Smart, welcoming and pleasant offices. Actual various hearing tests were useful and give the user a real sense of hearing improvement But the teal measure was the suggested price of the aids whic... See more
4.9
Excellent
265 reviews
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I had an excellent experience
I had an excellent experience, I was apprehensive about the procedure but Wendy was patient, friendly and professional, I would highly recommend anyone to go here.
June 10, 2024
Unprompted review
A very friendly experience
A very friendly, informative and helpful experience which I would recommend.
June 7, 2024
Hearing Test
I recently had a hearing test here they were very polite and helpful from receptionist to the gentleman that done my hearing test and explained things easily.
Thank You
Julia
June 4, 2024
Professional and outstanding service.
May 1, 2024
Unprompted review
The lady who dealt with us was very…
The lady who dealt with us was very pleasant and professional
June 1, 2024
Wendy Green the practitioner was very…
Wendy Green the practitioner was very efficient and knowledgeable. She spent time with me giving advice about ear care. I would recommend her to anyone who requires this service
May 29, 2024
Unprompted review
Courteous
Courteous, very helpful, easy to understand my problem with my hearing. Not too pushy regarding cost of treatment however frightening it actually was.
May 24, 2024
Helpful and Informative
Appointment started on time. Friendly and informative throughout.
May 15, 2024
Unprompted review
Another great job by Wendy
Yet again Wendy did a fantastic job on my Mum’s ears.
She is always so friendly and patient with my Mum who is in her nineties. She never rushes the job but always explains the process as she goes along and checks that my Mum is comfortable with what is happening. Wendy is just a lovely person who really knows her job
April 30, 2024
Unprompted review
New hearing aids.
Nick explained things clearly without putting any pressure selling
I happy with the hearing aids a great improvement on my previous aids.
Explained the insurance cover and gave time to reflect.
May 10, 2024
Unprompted review
I couldn’t have asked for better .
Well explained hearing test which was painless and reassuring once the results came in . Sue was very clear on her description of what was going to happen . She was very friendly yet professional . I would 100% recommend Hidden Hearing for your next test . Thank you .
May 1, 2024
Unprompted review
Honest opinion
Very well conducted hearing rest. For honest feedback and thorough discussion of options available.
April 27, 2024
May use AI-assist with repliesRead more
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There is a problem with my right…
There is a problem with my right ear!!!!! Tried calling but closed.
March 28, 2024
Reply from Audika - Loughton
Hello, thank you for taking the time to leave your review. Apologies for this, we were closed for the Easter Weekend. If you would like to discuss this further, please feel free to contact our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they will be happy to speak with you. Kind Regards Hidden Hearing 01622 775191 / 0800 740 8796 contact@hiddenhearing.co.uk
Sue, a helpful lady
Your lady, Sue was helpful and clearly up to speed.
It was a very straightforward and simple consultation, which she conducted in a friendly and professional manner.
March 22, 2024
The staff were friendly
I visited the Loughton branch in Essex, where the staff were friendly, explained everything at every stage and were very thorough. They did not try to persuade me to buy a hearing aid just explained the benefits. I would highly recommend this service to anyone who thinks they maybe losing their hearing.
February 24, 2024
Polite pleasant staff
Polite pleasant staff. Comfortable surroundings. Audiologist efficient a d informative.
February 23, 2024
Excellent customer service very…
Excellent customer service very professional
and helpful diagnosis
Rosie Maverick
February 20, 2024
Unprompted review
Great Experience
I went to Hidden Hearing for wax removal. The Practitioner, Wendy Green, explained the treatment to me clearly.
She made me feel confident and relaxed.
I will be recommending to friends and family.
February 14, 2024
Unprompted review
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