Audika - Truro Lemon Street Reviews 

134
•
TrustScore 5 out of 5

4.9

Lemon House, 15 Lemon Street, TR1 2LS TRURO, Cornwall, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent treatment and time given to me to explain all the benefits I get with the ear phone technology I have .. Nothing was too much in the help and time spent on getting things right for me. Ma... See more

Rated 5 out of 5 stars

Mark made me feel welcome from the time I came in he was so gentle with me when doing tests he explained everything what's going on with the results and he even tried a demo pair of hearing aids and h... See more

Rated 5 out of 5 stars

Truro Lemon Street branch. Excellent work by Lucy to meet very demanding demands for music channel. I can now hear music with a quality I have not enjoyed for over 30 years. Very impressive service.

Rated 5 out of 5 stars

A very professional and friendly service given by Steph and Josie in the Truro Clinic. Nothing is too much trouble, and you are put at ease immediately by Josie as you enter. Steph is always patien... See more



Contact info

  • Lemon House, 15 Lemon Street, TR1 2LS, TRURO, Cornwall, United Kingdom

  • 01872 245200

4.9

Excellent

TrustScore 5 out of 5

134 reviews

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4.9

All reviews

(134)

6,004 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ears and Hearing aids check up

The staff in Hidden Hearing Truro are very professional team of the highest standard and friendly. I was given a though examination to my ears and Hearing aids adjustments were made my Hearing much improved.

July 19, 2025
Rated 5 out of 5 stars

Superb Care and After Care

I have been with Hidden Hearing in Truro for the past 6 years, where I have been looked after by the most helpful, knowledgeable and caring team of Josie and Stefan.
I had had a number of complications with my hearing and they have all been resolved in quick time by this wonderful team, who provide the most excellent professional service at the drop of a hat.
I am confident that I have the best hearing aids and the best after care possible from a wonderful team.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Wow ,

Wow ,
I was visited today by the lovely and incredibly professional Jo Greet , who spent in excess of 3 hours with me today trying to e sure everything. Possible could be achieved for me with my hearing problems .
Ethical , professional , very welcome and my now new found experts above all else for my hearing health .
Thank you all , but thanks especially to Jo
Mark Hind

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

First time I’ve had my hearing tested, so I didn’t know what to expect.
Lucy was really good. She explained everything that was going to happen, and explained all that was happening along the way. She was professional,knowledgeable and really friendly. I felt well cared for and confident in the service she provided. Thank you

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

I met with Stefan for a hearing test…

I met with Stefan for a hearing test today at Lanivet.
He explained everything well and made me feel at ease throughout .
He was not pushy for a sale and came across as passionate and caring in his profession
I will not hesitate to make a further appointment if my hearing starts to deteriorate.
Stefan is an asset to the company and they should be very proud and honoured to have him on the team.
Thank you .
Liz Mitchell

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Nothing hidden in Hearing Review

Very thorough examination process with all steps outlined clearly. A full history of my situation was established to facilitate the process. I felt confident that my needs were being thoroughly considered.

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Truro Hidden Hearing

Truro Hidden Hearing, the brilliant team of Josie and Stefan! Husband had problems with one of his hearing aids and they couldn’t have been more helpful.. truly wonderful!!! Seen and sorted same day, fantastic!

May 22, 2025
Unprompted review
Rated 4 out of 5 stars

Lucy Grant was very helpful in…

Lucy Grant was very helpful in explaining about my hearing but also about how to look after my devices and how to place them in my ears. She was very thorough and did not rush through the process.

March 4, 2025
Unprompted review
Audika - Truro Lemon Street logo

Reply from Audika - Truro Lemon Street

Thank you very much for taking the time to leave a review. We really appreciate your feedback. It's great to read that Lucy in Truro was both knowledgeable and thorough in the consultation and that you felt at ease.

Naturally, if we can do anything to assist you going forward, please do not hesitate to contact us.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

A very positive experience,…

I have had a very positive experience with Hidden Hearing. Lucy was professional, knowledgeable and friendly, explaining everything clearly and making me feel at ease. I have no hesitation in giving a strong recommendation. [Jean Snell]

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Can't rate my experience high enough…

Can't rate my experience high enough with the staff in the Truro Branch! Always happy to help and very efficient in doing so.
From the initial test, recommendation for equipment and setup they were very thorough and explained each step in great detail.
Well done Stefan and team! Thoroughly recommended!

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Very nice greeting from the receptionist, Josie.
Stefan was very helpful sorting out a small problem that I had.
I would highly recommend them.

January 30, 2025
Unprompted review

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