AUDIKA Reviews 

Booked and visited Bedford branch and met Maria who kindly made me tea and was very welcoming . Second Lady Rebecca who I met was great too . They found the rubber hearing cover stuck in my ear and this required their expert to remove .I had already heard Maria telling customers he was of sick so I rebooked the next Monday . On the way on the next Monday to be told he’s off sick for the whole week . To rely on one man and no back up from other areas for at least 2 weeks gives me the impression the company is weak which I told Maria . To many companies about so will try somewhere else 🤔

I visited Eastbourne branch as I had broken my ear piece. The receptionist, Gaye, was so helpful. She found the required piece in stock and replaced the broken part. I was very appreciative that it was repaired there and then. Highly recommend.

Very disappointing with Ballina store for not helping out my wife who left her hearing aids in Brisbane . All they offered is to buy a charging unit for $500 plus instead of helping out for a couple of days for her to charge them for an emergency .
At least we know not to see that business.
Bad!

Hello, 
I hope I am in connection with someone who can sort out a major problem, I have encountered with the receptionist at your Morningside branch this morning around 10.05am. Whilst I was trying to sort out an appointment to see Mat there I explained to the girl the times I can do to see Mat, and arrange an appointment. 
After I explained to her 4 more times as to what time I wanted or needed the appointment to be at and the reasons for it being so, she continually attempted to book me in at times that were not suited to my reasons. 
Therefore, as of now after being with your business now for the last several years, I will have to find a clinic that listen to what people tell them and don't try doing things outside what people say. I also recommend that you have her trained and her EARS tested because she doesn't listen to what people are saying to her.  

Audika Barnstable 11 Sept 26

I can highly recommend the service which I recently recieved at the Barnstable branch of Audika .
While on a short break from Essex I called into the shop as I couldn't hear the tour guides announcements which I normally can or what my fellow passengers were saying.On investigation Shaun discovered that the left hearing aid was not working and rectified the problem,meaning that I could enjoy my holiday to the full.Thank you again Shaun.

audiologist,Shaun,

ONLINE HEARING TEST BEWARE !!!!! As a psychologist, I was astonished to see that Audika's on line hearing test included elements that assessed memory and comprehension. This is not a hearing evaluation and is unlike other free online assessments of hearing which measure perception of sound alone. I compared the results by using 5 other online hearing tests and then the Audika one. The other 5 reported no loss of hearing and no need for further follow-up. The Audika one using the mixture of sound perception and tasks involving mixed cognitive components ( even when getting all 3 of these correct) suggested hearing loss and need for further review. The result of having an inappropriate assessment tool and false results is that it attracts people to their assessment centres where they are vulnerable to unnecessary sales pressure. SO DO NOT rely on this company's online hearing test. GO elsewhere !!!!

I have been under the care of Jenny in the Huddersfield branch and it has been absolutely superb. Jenny is a lovely lady very caring and happy to help. Going there was the best thing I've ever done. My hearing aids are fantastic and have changed my life. I would highly recommend this company and my only wish is that I had gone there sooner!

Went for a free hearing test at the earl street Maidstone branch. After years of not being able to hear properly I have now got hearing aids that are amazing. The lady I saw was brilliant, she put me at ease and listened to everything I had to say. I've only had my hearing aids for 1 week so far but the difference is phenomenal. I cannot thank them enough

I saw Caroline at the Enfield branch today she's an amazing audiologist very kind caring friendly and really professional I really enjoyed my meeting with her and she explains everything very well so have a great understanding during my consultation and and I would recommend this lovely lady to anyone who wants to see an audiologist at the Enfield branch.

The man in the Hurstsville office was more interested in impressing me with his credentials, surgeon in China and his wife works in a hospital. Arrogant and looks down on people. Only interested in selling me the most expensive Oticon Zeal hearing aid. Once I start asking about less expensive became impatient and tried to put me down. I came to Audika via ad on YouTube, about elderly people getting a special deal for in the ear hearing aid. All a trick to get customer into the shop so they could advertise their most expensive hearing aid

Me acaban de colocar un implante ponto 5 super power me parece increíble que Enel siglo 21 no seamos capaces engancharlo y está hablando un paciente que hacía la diálisis solo.

Seemed great up front, which may explain the 5 star reviews. Bought the top of the line tech with a promise of lifetime servicing for $10k. Speakers needed replacing every few months. Water splashes stopped them charging for 2 weeks during a 4 week overseas trip. External bluetooth device will not work with my laptop. 4 years in they tell me the warranty is expiring and the free servicing will stop soon, tried to upsell me to more modern tech. The lifetime servicing is a scam.

My husband and I visited to get his hearing aids adjusted and cleaned and the lady was kind and patient and gave us a free coffee and umbrella..we had medical insurance and only paid 8€ for a bulb syringe for maintenance
Thank you audika

I ordered a speaker for my hearing aids. I arrived in France, Monday and order it at the same time. I chose Audika because they said they could deliver within 24 hours. After an entire week of staying in Paris, I never received my speaker. I could barely communicate with my friends there and when I contacted audika they said I could not get a refund and they would “look into the situation” and never texted me back. I have requested a refund, but they have not answered my last couple of emails.

Very ordinary customer service at the Helensvale store, then called contact center to raise a concern who then transferred me back to the same store.

No contact for 2 weeks and then when i reached out it was like i should be happy as they are replacing the hearing aids, i took them in for the wax plug to be looked at, they were working fine and now all of a sudden there was something wrong with them and i should be ecstatic on getting new ones.

I rang the 1800 number and got a person who obviously did not have good hearing, he got my name spelt wrong, my address spelt wrong. Then went on to suggest I needed a family member to accompany me for my hearing test, just so it would help the Audiologist with pronunciation of words etc, then he wanted my companions full name; D.O.B. address, M/F. I am on the phone for over 20 mins, then later that day when I get an sms confirming my appointment I get another message confirming a hearing test appt for my companion. This is when I realized this is a very deceptive and dishonest way of getting more customers through their doors. You have to be on your guard everywhere today for rorts like this.

Clive and Emily are highly professional, great communicators and effective problem-solvers. From Gilbert Haisman

I had my free hearing test with Audika and was diagnosed as needing hearing assistance. I was offered a ‘massive discount’ on a ‘state of the art hearing aid’ It cost me $6000. I used it three times. An independent test diagnosed me as having some hearing impairment but nothing that would require a hearing aid. Be warned. The warranty is five years and after that you will need a new set. I fell for the sales pitch. Don’t be gullible like me. Shop around and be informed.

Never sign up for a free hearing aids that are advertised on the bottom of 9msn they are relentless call you up to 10 times per day some calls are robo calls they even call on Saturday i had to block 2 of there numbers

1. They screwed up the appointment. About 2 weeks ago we set up an appointment on the phone with a customer service lady at the shop. Of course, they did not write down the appointment and the specialist supposed to receive my father was not even around. My dad is 99 and has difficulty walking. but who cares if he has to come back another time, right?

2. They scrambled to find someone else while the shop was getting full of patients. Alas, they needed a login and password from the previous operator (from 5 years ago - we are old clients) who had received my dad. They did not have it, and therefore no-one could see my father for a check-up (until they dug up the password from somewhere!!).

3. I am not even talking about the receptionist and her cocky attitude...

WHAT A BUNCH OF LOSERS!!

PS: the lady that took our appointment 2 weeks ago certainly did not need a password to find my dad's old file while on the phone, which included all the specs and invoice from 2019 for the hardware he is currently using...