Audio46 Headphones Reviews 55

My Sennheiser in ear monitors were factory sealed and brand new. Unlike my recent experience with B&H.

Very fast shipping! Highly recommend Audio46.

Hey, you guys! That was a great ordering experience. Really! My wife wanted me to get it from Amazon, but I said, "this place looks good." I even checked out Google Street View and photos from inside your store. I was even raving to her about the how easy it was to order, the free shipping, and really quick delivery of my order.

I will definitely be getting my next audio purchase from you.

Oh, I forgot. The earbuds sound fantastic!

Thanks,
Martin

Excellent products & service. My new go to source for audio cables.

Fast shipping and great customer service and prices.

Worried this was a fake website. IT WASN'T! I got my product and it works amazing!

Fast and accurate

I have had a great experience every time I've ordered from Audio46. Great bunch of people. Thank you!

The best audio store! They helped me to choose, provided option to order 2 devices to test at home and return one with no cost. Fast shipping, fast return

Didnt know much about this store. Ordered a sennheiser momentum 4 and was pleasantly surprised to see it was shipped out next day and i received item fast. My only request is dont use fedex and try UPS for shipping.

Excellent customer service, amazing selection, fast shipping, good discounts.

First and foremost , no honesty in here.
Second, the freight they using is B A D !

So think five times before you click “ add to cart”

I bought an ifi xDSD Gryphon got a good price, but didn't really read the print describing this particular unit. Ends up being an "Open Box" This is their policy:
Open Box units can be:
customer return
a review unit
store demo that has less than 5 hours of use

Each one of our Open Boxes is inspected by our staff to ensure it is fully functional. We do not list products that have any compromise on their ability to function on par with a brand new item.

All Open Boxes are guaranteed to work as NEW or will be replaced if reported within 7 days of receiving it.

(International orders are NOT eligible for prepaid return shipping on defective items.)

We also clean our Open Boxes and note any cosmetic imperfections, which would be listed in the title.

Well I started to use the Gryphon and a few days in, I noticed that it would stop working. Not sure why, but I would turn it off and it seemed ok. A few days later, I noticed the unit was getting very hot, the battery start3ed to drain quickly and again the unit would stop working. I accessed their website chat and was told after ten days, it's no longer Audio 46's problem. Contact IFI. As much as I hate to say this, I believe it's poor customer service. If this was Amazon or Costco. With Costco, there is an immediate credit. With Amazon, you can ask for a replacement and once Amazon sees the returned unit is in their system, a new unit is sent! Not Audio 46. An "Open Box" item is a way for them to by-pass and responsibility and shifts it to the manufacturer's warranty. I have to box and pay for shipping and I don't have the pleasure of my purchase.

A terrible customer experience front to back. Shop with other sellers who charge the same but care about their customers.

Did business with this company several times, and each time was a excellent experience. The sales people really know about the products that they sell. I order online then go to the store to pick up my order, which is usually ready for pick up in less the 30 minutes, you can’t beat that.