Credit card charged with no authorization I wasn't aware that by simply buying books you are signed into their membership without consent or knowledge Had a hard time to get a refund and deacti... See more
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See what reviewers are saying
I really enjoy AudiobooksNow. My only complaints are that some of the books audio files are such that even at full volume, they aren't too audible in the car. Also, you get very different pricing i... See more
Most are fantastic easy interface sometimes downloads are lengthy and gapped needing to be restarted multiple times also missing or skipping parts in books are disappointing Outher wise I highly re... See more
I love that their pricing is transparent and that they have an optional club pricing plan for avid audiobook listeners like myself. They have a great selection and customer service has always treated... See more
Company details
- Book Store
- also in
- Hobby Store
Written by the company
AudiobooksNow is the premier service for downloading and streaming audiobooks. Users can download or stream audiobook purchases from the audiobooksnow.com website, or to our free Android, or Apple iOS apps. AudiobooksNow offers a 30 day free trial to its Club Pricing Plan that provides up to 50% off the retail price plus a free audiobook. For more information, please visit www.audiobooksnow.com.
Contact info
43300 Southern Walk Plz, 20148, Broadlands, United States
- 888-525-6293
- info@audiobooksnow.com
- audiobooksnow.com
3.9
Great
251 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's a app cheap books and great for …
It's a app cheap books and great for work
November 1, 2017
Unprompted review
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Prices are somewhat high
Prices are somewhat high, but easily accessible and fun to listen to!
November 1, 2017
Unprompted review
I love Audiobooksnow
I love Audiobooksnow, good prices and great service, anytime I have had a problem their customer service has addressed it very quickly and answered my questions
November 1, 2017
Unprompted review
So in love with this app
October 31, 2017
Unprompted review
Great site
Great site, good pricing, excellent inventory, easy downloading, and they give prompt feedback if needed.
October 31, 2017
Unprompted review
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Lots of bugs
I like the idea of this app, but paying 30 dollars a book that I can't download (only in AN library) is really limiting. It also randomly skips to different chapters and you don't notice until the narrator reads the chapter number. Doesn't interface with with my car very well, I have to open spotify first and then switch while it's playing to AN to get it to play through my car. A great idea but still has a lot of bugs to work through.
October 31, 2017
Unprompted review
Reply from AudiobooksNow
Apple takes 30% of every transaction so we cannot offer our deeply discounted pricing through our Apple app. Simply make your purchases on our website www.audiobooksnow.com for the best price. Anything you purchase on our site will show up in your library on our app. Regarding our Apple app, we just released a brand new app a few weeks ago so please make sure you have updated to the latest version. If you still have issues, please contact support for troubleshooting steps.
I really like it.
October 12, 2017
Unprompted review
I would have given 5 stars
I would have given 5 stars, but often they only have part of a series rather than all of the books.
October 11, 2017
Unprompted review
Reply from AudiobooksNow
Hi Dorris, we offer all titles in a series the publishers have. If there are parts of a series that are missing they have most likely not been published in digital audiobook format. Can you please email support with some examples so we can check into it.
I love getting audio books from this …
I love getting audio books from this company and never have a complaint.
September 19, 2017
Unprompted review
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I enjoy it
I enjoy it. Not any glitches. I just wish you had some new books and the Harry Potter collection.
September 14, 2017
Unprompted review
Love the app and variety of books …
Love the app and variety of books offered ...
September 14, 2017
Unprompted review
great deals, great selection
September 13, 2017
Unprompted review
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Always great to find the book I need …
Always great to find the book I need already in mp3 format and listen with any device.
September 13, 2017
Unprompted review
selection & sales
Good selection & sales often - who doesn't like a bargain?
September 13, 2017
Unprompted review
Too many steps to get to one's library;
Too many steps to get to one's library;
Not able to purchase from app if you are on the Club Plan;
Pricing on Club Plan drives my participation;
September 13, 2017
Unprompted review
Reply from AudiobooksNow
Hi Pat, there is only one step to get to your library through our desktop website and apps. There is one additional set on our mobile website but that is due to space constraints. We do offer our Club Pricing through our Android app but not our Apple app. Apple will not let us offer our Club Pricing through our iOS app.
App is not the best and NO return …
App is not the best and NO return policy. Look to Audible for a real book company
September 13, 2017
Unprompted review
Reply from AudiobooksNow
Hi Craig, we will be releasing our new apps within then next few weeks.
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No response to email.
No response to email.
I emailed that a book was mislabeled and I never heard back. I wanted to listen to an entire series, but the second book in the series was not the same author or characters so I did not buy it. I have had little or no issues and I have listened to a lot of books through audiobooks.com.
September 13, 2017
Unprompted review
Reply from AudiobooksNow
Hi Nancy, we never received any email from you. Perhaps you have us mixed up with another company. We are AudiobooksNow.com, not Audiobooks.com.
Specials should change weekly
Specials should change weekly. Always same books and a,couple new ones added to same books that been there since I been in club. More ways to earn credits. I have bought so many books that were not good, I stop listening to, and yet nothing in place for guarantee satisfaction.
September 13, 2017
Unprompted review
Reply from AudiobooksNow
Hi Gary, thank you for your feedback. I will pass your comments along to management.
Your new changes have made …
Your new changes have made Audiobooksnow so much easier to use.
September 13, 2017
Unprompted review
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