I have been buying my hi-fi, home cinema from Audio T for many years. The level of expertise in respect of product knowledge is excellent. The after sale installation is an important part of any purch... See more
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Audio T - The UK's Oldest Independent Specialist Hi-Fi Retailer - EST. 1966
Audio T is the UK’s largest independent specialist retailer of Hi-Fi and Home Cinema, with eleven brick & mortar stores across England and Wales. Founded in 1966, we offer over 50 years' worth of experience and expertise. Run by four hands-on directors, and with our stores manned by passionate staff with a love of music and film, Audio T is the perfect Hi-Fi & Home Cinema shopping solution for enthusiasts looking for an honest and unbiased opinion.
Be sure to follow us on social media -
Audio T - Organisers of
The Bristol Hi-Fi Show
The UK's largest and longest running Hi-Fi & Home Cinema Trade Show.
Be sure to follow The Bristol Hi-Fi on social media -
Best Kit. Best Prices

United Kingdom

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I decided to completely upgrade my audio system, and as I had limited experience or knowledge of systems, brands, or even what my setup should be, I rang the doorbell at the AudioT one Saturday morning earlier in the year. Im glad I did; Adrian and the team's advice was spot on. They were patient, took account of how I wanted to use audio around the house and over a few more visits and demonstrations over a number of weeks, I now have the new kit installed. It's just the job.
Getting a full multi-room system isnt cheap, it's human nature to want to get the assurance and comfort that what you are investing in is right for you and your house configuration. I certainly got that with AudioT Brighton

Reply from Audio T
Easy going and very helpful staff.
Only 1 complaint I was advised the wrong cost for demo speakers I originally listened to, on ordering it wasn’t same speakers and sound quality wasn’t what I wanted, the demo speakers I listened to were double priced but I wanted these ones for the sound quality.
Bit disappointing that this had happened but apart from this I very happy with my setup
Knowledgable staff relaxed atmosphere and great recommendations

Reply from Audio T
I’ve been buying my HiFi and AV equipment for Audio T for many years. I’ve always found the staff knowledgeable and very helpful.

Reply from Audio T

Reply from Audio T
Excellent service, was quick and got the job done without any unreasonable waiting. Got me what I needed without trying to sell me anything I didn’t need

Reply from Audio T
A huge thank you to Rishi at Audio T Reading for all of his help and advice. As someone getting back into vinyl and building a proper hi-fi system, I really appreciated the time he spent explaining everything and making sure I chose the right equipment for my needs.
He helped me put together a fantastic system, including my Rega turntable, and has continued to offer advice whenever I've had questions about setup and getting the best sound from it. Nothing has ever been too much trouble, and I never felt under any pressure to buy.
It's rare to find someone with such genuine knowledge, patience, and enthusiasm for hi-fi. Outstanding customer service from start to finish, and I wouldn't hesitate to recommend Rishi and the team at Audio T Reading to anyone looking for quality audio equipment and honest, expert advice.
Thank you again, Rishi – it's been an absolute pleasure.

Reply from Audio T
I spent a very happy and insightful 4 hours in a listening room with Nic in Swansea and ended up with a setup which I was extremely happy with.
A few weeks later Nic came to my home (delay down to me) and set the whole system up and it’s fabulous. A wonderful experience from start to finish.

Reply from Audio T
Excellent as always. Great knowledge, enthusiasm and willingness to assist.

Reply from Audio T
Good impartial advice and enthusiasm in their products.

Reply from Audio T
I have been buying my hi-fi, home cinema from Audio T for many years. The level of expertise in respect of product knowledge is excellent. The after sale installation is an important part of any purchase. Forget large chains and the internet if you want proper customer service and unbiased product knowledge. A big thanks to Jon and Andy at the Swindon store.

Reply from Audio T

Reply from Audio T

Reply from Audio T
Good product recommendation & reliable quick home delivery.

Reply from Audio T
I've bought from Reading Audio-T before and have been well advised and guided by Gareth. It is the wise and impartial advice and guidance that I value most in this era of lesser hi-fi stores and questionable online reviews. I have been planning an upgrade to my old Sonos streamer for some time and when ready Gareth was able to offer me an 'ex-demo' model at a discount. I collected it and integrated into my streaming system - Roon managed with Naim Supernait amp, Dynaudio Spec Anniversary Speakers and various Sonos legacy speakers throughout the house. I will continue to upgrade this system as time and finances progress. I will continue to rely on advice and support from Audio-T in this process.

Reply from Audio T
Whilst considering the old saying " you get what you pay for...", from my experience I'm very pleased with the purchases made from Audio T given the excellent advice provided and the post purchasing support and advice - very professional and welcoming.

Reply from Audio T
I had a problem with a product I bought but it was resolved quickly and efficiently and I received a follow up call to ensure I was satisfied. The staff were friendly and informative.

Reply from Audio T
Bought a pair of Acoustic Energy AE1002, great sounding speakers and were able to demo a pair at home which was RF rally helpful.

Reply from Audio T
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