Once again excellent service from all the guys at the Swansea branch - Andy, Adrian and Nic. The turntable I purchased was delivered quickly and it is a top quality purchase to suit my needs in this... See more
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What people talk about most
Based on these reviews
The service from Matt and Kerrin was outstanding. You really find out about service standards when things don't quite go to plan. In my case my turntable upgrade generated and unusual low level noise.... See more
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I wanted to express my sincere gratitude for the incredible service at the Swindon branch. Andy and John’s knowledge of the business is truly extensive. Andy’s willingness to source and set up the Fyn... See more
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I returned to Audio T having been very pleased with my experience several years ago, and once again received good advice and service. Alan listened carefully to my requirements and suggested appropr... See more
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Company details
- Hi-fi shop
- Audio Visual Consultant
- Audio Visual Equipment Repair Service
- Audio Visual Equipment Supplier
- Home Cinema Installation
- Home Audio Store
About Audio T
Written by the company
Audio T - The UK's Oldest Independent Specialist Hi-Fi Retailer - EST. 1966
Audio T is the UK’s largest independent specialist retailer of Hi-Fi and Home Cinema, with eleven brick & mortar stores across England and Wales. Founded in 1966, we offer over 50 years' worth of experience and expertise. Run by four hands-on directors, and with our stores manned by passionate staff with a love of music and film, Audio T is the perfect Hi-Fi & Home Cinema shopping solution for enthusiasts looking for an honest and unbiased opinion.
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Audio T - Organisers of
The Bristol Hi-Fi Show
The UK's largest and longest running Hi-Fi & Home Cinema Trade Show.
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Our Price Promise
Best Kit. Best Prices
If you find a better price, be sure to contact us or visit your local store.
Contact info
United Kingdom
- info@audio-t.co.uk
- audiot.co.uk
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4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Updating my LP12
Nic and the team at Swansea made my experience of updating my LP 12 very smooth. I’m delighted with the changes made and am grateful to Nic for completing the rebuild. The other folk I met - Andy and Adrian were also notable for their help, guidance and support. Highly recommended.
April 16, 2026
Awesome service
Best price. Kept me up-to-date on progress of order. Received my order as soon as humanly possible. Thanks Nic at Audio T Swansea.
April 16, 2026
Reply from Audio T
Hi Lee, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Always a friendly welcome
The team all have time to listen to the customer as well as the music, offer sound advice; always a friendly welcome.
April 16, 2026
Reply from Audio T
Hi Mark, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Southampton store. We'll be sure to pass on your thanks to Wayne, Nick & Tiago. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Quickly matched a great solution to my needs without trying to upsell
The staff were very attentive to my specific needs and did not waste time trying to sell me anything I didn’t need; they were able to identify very quickly the right solution for my needs
April 9, 2026
Reply from Audio T
Hi Steve, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cheltenham store, but it would be useful for us to know what we can do in future to make your experience a 5-star one. We'll be sure to pass on your thanks to Jon, Farid & Andy. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Perfect way to choose your ultimate speakers...
Relaxed demo with the three different speakers I had short listed. Andy was happy for me to set up with my amps and source for the demo. He then arranged a weekend loan of the ATC SCM 19s that I was interested in. Can't fault their service. Bought the ATCs with stands and can't be happier.
March 27, 2026
Reply from Audio T
Hi Phil, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swindon store. We'll be sure to pass on your thanks to Andy & Jon. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Reply from Audio T
Hi Alan, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Brighton store. We'll be sure to pass on your thanks to Paul, Jake, Adrian & Kevin. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Reply from Audio T
Hi Karl, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swindon store. We'll be sure to pass on your thanks to Andy & Jon. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Great service
Great service, knew what I wanted and didn't try to up sell! Great team, great service!
April 16, 2026
Reply from Audio T
Hi Steve, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Portsmouth store. We'll be sure to pass on your thanks to Luke, Alan & Stephen. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Audio t Manchester.
The staff at Audio t Manchester were very helpful, helping me identify a noise issue on my new hifi equipment, give me ideas on how to solve the problem.
April 9, 2026
Reply from Audio T
Hi Peter, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Manchester store. We'll be sure to pass on your thanks to Dave, Munir & Thomas. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Excellent Customer Service
Quick delivery, exactly as described, call from the store to confirm dispatch and expected delivery date.
April 16, 2026
Reply from Audio T
Hi Colette, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Manchester store. We'll be sure to pass on your thanks to Dave, Munir & Thomas. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Reply from Audio T
Hi John, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Manchester store. We'll be sure to pass on your thanks to Dave, Munir & Thomas. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Ade gave us time to sit down and listen…
Ade gave us time to sit down and listen to various combinations of equipment without any pressure of preference or to purchase. Whists subtleties in sound were pointed out, we were never told what was best.
We were there several times, took our own vinyl and made to feel welcome every time.
February 13, 2026
Reply from Audio T
Hi Trevor, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Brighton store. We'll be sure to pass on your thanks to Paul, Jake, Adrian & Kevin. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Fantastic customer service
Fantastic customer service. I went to Audio T in Reading as I was having problems with my turntable. They diagnosed the fault, supplied and fitted a new cartridge and did a mini-service on the turntable on the spot, all for the RRP of the cartridge- unbelievable service!
April 15, 2026
Reply from Audio T
Hi Derek, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Dealt with the shop for many years
Dealt with the shop for many years. Excellent staff /service. Have recommended to friends in the past.
April 14, 2026
Reply from Audio T
Hi Philip, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Excellent customer focus
Excellent customer focus
Could not have asked for a better service
April 10, 2026
Reply from Audio T
Hi Alan, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Portsmouth store. We'll be sure to pass on your thanks to Luke, Alan & Stephen. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Reply from Audio T
Hi Jeff, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Manchester store. We'll be sure to pass on your thanks to Dave, Munir & Thomas. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Always the best advice
April 11, 2026
Reply from Audio T
Hi Nicholas, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swindon store. We'll be sure to pass on your thanks to Andy & Jon. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Audio T has been my go to HiFi retailer…
Audio T has been my go to HiFi retailer for many years and for good reason; expert advice, friendly staff and the ability to home demo
April 3, 2026
Reply from Audio T
Hi Andrew, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cheltenham store. We'll be sure to pass on your thanks to Jon, Farid & Andy. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Swansea Branch - Top Team
I visited the Swansea branch whilst I was in holiday in Gower. The staff were all very friendly and helpful even though I didn’t have a specific reason for visiting or purchasing anything. I had a demo of their Hegel 400/ATC system and was very impressed for a one box solution (my reference, my system is a Naim 300 with Dali Epikore Speakers). The Hegel was very good for a one box solution.
I ended up purchasing a WiiM smart speaker (with display) which I am very pleased with and it got a lit of use in the holiday cottage.
Thoroughly recommend the Swansea branch - thanks guys!
April 10, 2026
Reply from Audio T
Hi Ian, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
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