Ordered a pair of Sennheiser HD 800S headphones at a competitive price and paid by direct bank transfer. Received email confirming receipt of payment next morning and package was dispatched using DHL... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I can recommend it with complete confidence. I received my Focal Bathys within a few days, everything exactly as described. I ordered on Monday and they were already with me in Ireland by Wednesday. A... See more
Company replied
Shipped the next day after ordering, via express courier at no cost. They have real-time stock status, so you can rest assured about availability when placing an order. Products come double-boxed for... See more
Company replied
Very reliable shop, excellent experience. I purchased a new CD player that wasn't immediately available. Shipping took a bit longer, but that wasn't their fault, rather the manufacturer's, which dela... See more
Company replied
Company details
Written by the company
Die Geschichte des Auditorium begann vor über 40 Jahren im westfälischen Hamm, mittlerweile sind die leidenschaftlichen Spezialisten für anspruchsvolle Bild- und Ton-Lösungen zudem mit hochwertigen Geschäften in Münster und Hamburg vertreten. In allen drei Standorten stehen kompetente Beratung und individuelle Lösungen für das bestmögliche Erleben von Musik und Film im Vordergrund. Aus diesem Grunde finden sich nur ausgewählte Marken aus den Bereichen Hifi, Heimkino, Lautsprecher, Kopfhörer, Vinyl und Medienintegration im Auditorium. Eine weitere Spezialität des Auditorium ist die handwerklich ausgereifte, ästhetisch ansprechende und einfach zu bedienende Integration von Unterhaltungs- und Medientechnik in Privathaushalten und Firmen. Darüber hinaus lässt der Auditorium Onlineshop die Herzen von Hifi- und Heimkino-Enthusiasten weltweit höher schlagen.
Unser Service
kostenloser Versand und Finanzierung vom Fachhändler
Wir sind nicht nur ein Onlineshop - wir sind Fachhändler und bieten Ihnen Service und Beratung.
Ab einem Bestellwert von 99 € versenden wir innerhalb Deutschlands kostenlos.
Contact info
Feidikstraße 93, 59065, Hamm, Germany
- 0 23 81 - 93 39 - 70
- shop@auditorium.de
- auditorium.de
4.9
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Auditorium GmbH
Dear Francesco Moavero,
Thank you so much for your kind review!
We're thrilled you had a great experience with us.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Turntable to Sweden - very pleased!
Clear information about possible delivery dates (one item wasn't in stock) and helpful customer service who responded quickly to all my questions. Everything arrived in Sweden - in perfect condition, a day earlier than DHL had suggested. I'm delighted with my fantastic new turntable (but the neighbours are most likely not :-)) I wouldn't hesitate to buy from Auditorium again!
April 9, 2026
Reply from Auditorium GmbH
Dear Robert,
Thank you so much for your wonderful and detailed feedback!
We’re delighted to hear that you appreciated the clear communication regarding delivery times, as well as our responsive customer service. It’s great to know everything arrived safely and even earlier than expected!
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Excellent service
Excellent service. Communication was clear, packaging was secure, and the Marantz Cinema 70s arrived in perfect condition. Shipping was regular, but everything was handled professionally. A reliable and trustworthy seller.
April 1, 2026
Reply from Auditorium GmbH
Dear Paulo Amorim,
Thank you so much for your kind review!
We're thrilled you had a great experience with us, especially with the communication and the packaging.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Cd player arrieved on time
Cd player arrieved on time , very well packaged in pristine condition. Everything was excellent from date of order to delivery. The price was truly fantastic value .
April 15, 2026
Reply from Auditorium GmbH
Dear Michael Dalton,
Thank you for the great review !
We're glad to hear that everything met your expectations.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
A reliable business.
This was my second order from this company and I was very happy with it, as I was before.
They are very good with their communication and pretty quick with shipping. The item was shipped within the suggested time frame.
March 31, 2026
Reply from Auditorium GmbH
Dear Paul Hickey,
Thank you for your positive feedback and for taking the time to share your second experience with us!
It is much appreciated.
We are really glad that you enjoyed the communication and the fast shipping.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
The product was great value
The product was great value. There was very clear communication when there was a slight delay from the manufacturer. The delivery was actually much quicker than expected once the product was back in stock.
March 30, 2026
Reply from Auditorium GmbH
Dear Rob Quill,
Thank you very much for your detailed and positive feedback!
We’re glad to hear that you found the product to be great value and that our communication kept you well informed during the delay.
It’s also great to know that the delivery was faster than expected once the item was back in stock.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Reply from Auditorium GmbH
Dear Jørgen Hjort,
Thank you for your positive feedback and for taking the time to share your experience with us!
It is much appreciated.
We are really glad that you enjoyed our fast and reliable service.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
I found my experience very good
I found my experience very good, and would have no problem recommending to my friends, and will certainly use them again.
March 31, 2026
Reply from Auditorium GmbH
Dear Jimmy Walshe,
Thank you so much for the good feedback!
We are glad you are satisfied with your experience at our online shop.
Best regards,
The Auditorium team
Reply from Auditorium GmbH
Dear Sean Kennedy,
Thank you for the positive feedback!
We are glad you are satisfied with your experience at our online shop.
Best regards,
The Auditorium team
Schnel and hoch Qualitate
March 20, 2026
Reply from Auditorium GmbH
Dear Anrew,
Thank you so much for the good feedback!
We are glad you are satisfied with your experience at our online shop.
Best regards,
The Auditorium team
Good experience!
I follow then since many years but this was my first order.
Everything went great. Fast enough delivery, good packaging, exceptional product.
The shop has from time to time very good offers.
March 27, 2026
Reply from Auditorium GmbH
Dear Andrei K.,
Thank you so much for the good feedback!
We are glad you are satisfied with your experience at our online shop.
Best regards,
The Auditorium team
Wonderful experience
Wonderful experience! My first order at Auditorium online shop was sucessfull. The ordered goods came in a protected package so despite the inapropriate manipulation of carriers involved all are intact. Very good communication with Auditorium representative! Congrats Auditorium!
March 27, 2026
Reply from Auditorium GmbH
Dear Adrian D,
Thank you so much for the good feedback!
We are glad you are satisfied with our packaging and communication.
Hopefully, we may welcome you soon again in our online shop.
Best regards,
The Auditorium team
Great support
Great support. Fast delivery to Sweden only 2 working days. Also great product.
March 27, 2026
Reply from Auditorium GmbH
Dear Tommy Bauer,
Thank you so much for the good feedback!
We are glad you are satisfied with our support, the fast delivery and the product itself.
Best regards,
The Auditorium team
Reply from Auditorium GmbH
Dear Marko Kolar,
Thank you so much for the good feedback!
We are glad you are satisfied with our offers and the fast delivery.
Best regards,
The Auditorium team
Excellent service.
Ordered a pair of Sennheiser HD 800S headphones at a competitive price and paid by direct bank transfer. Received email confirming receipt of payment next morning and package was dispatched using DHL the same day from Germany, arrived at my home in west of France two days later.
Well packaged. No problems. Good communication.
March 24, 2026
Reply from Auditorium GmbH
Dear AB,
Thank you so much for the positive recension!
We are glad you are satisfied with our communication, our packaging and the fast order processing.
Best regards,
The Auditorium team
Great site for Sound enthusiasts
Great site for Sound enthusiasts.
they have had exactly what I wanted, needed, Marantz Cinema 70s, at an excellent price.
Payment was quick and process rapidly
March 17, 2026
Reply from Auditorium GmbH
Dear Olivier,
Thank you very much for your fantastic feedback!
We’re delighted to hear that you found exactly what you were looking for and that you’re happy with the price and smooth payment process.
Enjoy your new product! We look forward to welcoming you again in our Auditorium online shop.
Your Auditorium Team
Excellent item
Excellent item, used to check stylus weight and had to adjust so very good result!
March 16, 2026
Reply from Auditorium GmbH
Dear Ian Anderson,
Thank you so much for your kind review!
We're thrilled you had a great experience.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
The product was as described and it was…
The product was as described and it was delivered on time and well packaged
March 11, 2026
Reply from Auditorium GmbH
Dear William McMillan,
Thank you very much for your kind feedback!
We’re delighted to hear that the product met your expectations and that you were satisfied with the timely delivery and careful packaging.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
A second pleasant transaction
A second pleasant transaction, prompt communication and fast dispatch and shipping..
March 11, 2026
Reply from Auditorium GmbH
Dear Matasaru,
Thank you very much for your kind words and for your continued trust!
We’re delighted to hear that everything went smoothly again.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
fast and good service
March 16, 2026
Reply from Auditorium GmbH
Dear Göran Movitz,
Thank you so much for your kind review!
We are really glad that you enjoyed our fast and good service.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.